Andy Jones πŸ³οΈβ€πŸŒˆ
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andyjones.bsky.social
Andy Jones πŸ³οΈβ€πŸŒˆ
@andyjones.bsky.social
380 followers 250 following 150 posts
Head of Design (Content, Service and Interaction Design) - Dept for Education. Ex-Dog dad, plant dad. Lover of coffee, cake, all things Scandinavian, design and architecture. Neurospicy, ADHD and colourblind. Can’t get messages.
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Yep we’re in beta and got some prototypes I can share @martinjordan.com or can have a call and share what we’re planning.
Want a nifty little tool to help you understand how many people who use your website, app, product, or service that might have a disability or impairment? Try our calculator out*

accessibility.education.gov.uk/app/how-many...

*it’s not a replacement for doing testing with real users.
Find out how many people might have a disability or impairment, who could use your service
Estimate how many people might have a disability, impairment or other characteristics which might affect how they use your service.
accessibility.education.gov.uk
I’m loving the style of these - thinking of something similar to get up around offices and replace these (as useful as they are)
Great response to a team getting their service assessment report :)
@kerry1yons.bsky.social and I were asked to write an article for #servicegazette about our work on standards and accessibility guidance over the last couple of years. We're pleased to say you can now read the online version that was in the recent print version.

medium.com/the-service-...
Developing standards and accessibility guidance
Improving services by making standards and accessibility simple
medium.com
I’d be more surprised if EE’s app and website actually bloody worked for once. Atrocious digital products.
Have you recently given feedback to a product or service as an end user, about an accessibility issue? Either through contact info on their accessibility statement or other contact route? If so, would you mind having a quick chat with me or answer a few questions?
Mistakes are easy to make were not all perfect. I’ll speak to the service owner tomorrow and get it resolved.
Fear is caring and it’s on the people like me and many others to make sure we contribute and curate it to make it even better.
Thanks Katie for raising this, we'll look into it. From first glance I assume you're talking about the logo image (as its awhite text logo for the usual dark blue background) and you'd expect it to be the inverted (black text logo)?
We're recruiting for a content designer to join our teacher services division in the fantastic schools group.

SEO / Β£41,458 / London, Manchester, Coventry or Sheffield
Closes at 11:59pm on 2 March

www.civilservicejobs.service.gov.uk/csr/jobs.cgi...

#Jobs #CivilServiceJobs #Design #ContentDesign
@benaldo.bsky.social came and met us in DfE last week and we had a really good chat about service Manual and various other bits, I have sympathy with the lack of support and it’s totally on GDS to fund, resource, and properly advocate for the centre if they are to make the impact they need to.
Thanks Helen, we’re talking with Ben and will hopefully be contributing some things soon.
It is frustrating but also we have our own needs for this training irrespective of the centre.

And on working with the centre, we’re having conversations about things like this with them. Our long term goal is to eliminate some of our products in favour of it being for all, from the Service Manual
We've launched our intermediate accessibility training module in the DfE Accessibility and inclusive design manual this morning.

Working in the open means anyone can complete it regardless of who you are or where you work or what you do.

accessibility.education.gov.uk/training #accessibility
Training
Online training for learning about, and developing accessibility awareness and knowledge.
accessibility.education.gov.uk
Be under no illusion, the thermals will be out
I may go for a little hike in the peaks tomorrow.
What does it take to do things well? The right people, leadership, care, culture, tools, support, resources. A failing in one or more (often more) results in poor user experiences, technical debt, excuses, and waste of time and money.

Pisses me off when I see it happening when it doesn’t have to.
Reposted by Andy Jones πŸ³οΈβ€πŸŒˆ
Valuable time with DfE's @andyjones.bsky.social, @kerry1yons.bsky.social & @debblanch44.bsky.social today, seeing their great work filling gaps in Service Transformation standards, looking at how GDS might do this but whole-public-sector. #govdesign #govdigital
- Arranged meet DfE’s standards & guidance ppl to talk compliance + how+why they made apply-the-service-standard.education.gov.uk

- Drafted deck explaining what our Service Transformation team is doing (seeing as we’re mentioned thrice in the Blueprint For Modern Digital Government)

3/4 #weekpost
Thanks for the time to join us and talk through gaps, opportunities and the work we’ve been doing for the last couple of years. Looking forward to being able to contribute more and wider.
Reposted by Andy Jones πŸ³οΈβ€πŸŒˆ
Considering a career in Service Design and want to skill up?

Maybe you're already in a service design role and want to gain confidence?

Here's a comprehensive post about what's available in the UK in 2025 - esp for public service and third sector folks.

www.weareserviceworks.com/blog/become-...
How to become an accredited service designer in the UK
In this post, we examine three possible ways how to become an accredited service designer in the public or third sector in the UK in 2025. Which is for you?
www.weareserviceworks.com
We're hiring 4 Senior service designer roles (G7)

Β£56,353 (National) Β£60,373 (London)
With additional capability-based pay allowance of up to Β£19,400

Apply before 11:55 pm on Thursday 13th February 2025

Read the advert for locations.

www.civilservicejobs.service.gov.uk/csr/index.cg...
Senior Service Designer - Civil Service Jobs - GOV.UKGOV.UK
Search and apply for jobs in the UK Civil Service
www.civilservicejobs.service.gov.uk
I could say something about these specific bullets….