Author | Lightnews

Citizens Advice Lancashire West @citizensadvicelw.bsky.social · 22h

🌻 Celebrating Trustees’ Week (3–7 Nov)! Huge thanks to all our amazing trustees who guide, support & strengthen charities across West Lancs. 💙 #TrusteesWeek2025

Citizens Advice Lancashire West @citizensadvicelw.bsky.social · 5d

😔 If debt or money worries are keeping you up at night, we’re here to help.
💬 Citizens Advice Lancashire West’s Debt Advice Team offers confidential, compassionate support — in person and without judgment.
📅 Visit one of our Debt Drop-In Sessions — no appointment required.

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Citizens Advice Lancashire West @citizensadvicelw.bsky.social · 7d

Stay one step ahead of scammers. Learn how to spot the signs, protect yourself, and stay #ScamAware. 💡 Visit our site to check if something might be a scam.

Stay One Step Ahead: Spot the Signs and Stay #ScamAware — Citizens Advice Lancashire West

It’s not always easy to spot a scam. Fraudsters are constantly finding new ways to trick people — that’s why it’s vital to recognise the warning signs and know how to protect yourself. Use our online tool  to check if something might be a scam and learn about the top 5 scams to watch o

www.citizensadvicelancashirewest.org.uk

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Citizens Advice Lancashire West @citizensadvicelw.bsky.social · 13d

Struggling with debt or money worries? You’re not alone.
Come along to one of our Debt Drop-In Sessions — NO APPOINTMENT NEEDED:

📞 Contact our Debt Advice Team: 01257 265432
Learn more about how to manage your money and deal with debt: 🔗 citizensadvicelancashirewest.org.uk/debt

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Citizens Advice Lancashire West @citizensadvicelw.bsky.social · 15d

🌟 We’re Looking for Volunteer Trainers! 🌟
Citizens Advice Lancashire West is looking for Volunteer Trainers to play a vital role in shaping the future of our organisation.
👉 Apply now. https://www.citizensadvicelancashirewest.org.uk/volunteer-roles-citizens-advice-lancashire-west

Citizens Advice Lancashire West @citizensadvicelw.bsky.social · 20d

Roofing Repair Scams - What you need to know ℹ️
https://www.citizensadvicelancashirewest.org.uk/calw-blog/roof-repair-scam-costs-pensioner-37000-how-to-ensure-it-doesnt-happen-to-younbsp

#scams #scambeware

Roof Repair Scam Costs Pensioner £37,000 ¦ How to ensure it doesn't happen to you. — Citizens Advice Lancashire West

A Lancashire pensioner was left thousands of pounds out of pocket after falling victim to ruthless doorstep scammers. The fraud began when two men knocked on his door, claiming his roof urgently needed repairs. They handed over a leaflet for a so-called business called “Roofing Repair Specialists”

www.citizensadvicelancashirewest.org.uk

Citizens Advice Lancashire West @citizensadvicelw.bsky.social · 24d

ℹ️ USEFUL LINKS 🔗
This Consumer Advice link helps you stand up for your consumer rights and gives you links to the information you need to solve problems with goods or services. 🛒 PLEASE SHARE to help someone. 💙
https://www.citizensadvicelancashirewest.org.uk/consumer

Citizens Advice Lancashire West @citizensadvicelw.bsky.social · 26d

💚 Together, let’s break the stigma and create hope through action.

If you need help, here are safe and confidential support lines:
📞 Samaritans: 116 123 (24/7)
📞 Mind Infoline: 0300 123 3393
📞 Papyrus HOPELINE (under 35s): 0800 068 4141
🌐 NHS urgent support: 111 (or 999 in an emergency)

Citizens Advice Lancashire West @citizensadvicelw.bsky.social · 27d

Struggling with debt or money worries? You’re not alone.
Come along to one of our Debt Drop-In Sessions — NO APPOINTMENT NEEDED:

📞 Contact our Debt Advice Team: 01257 265432
Learn more about how to manage your money and deal with debt: 🔗 citizensadvicelancashirewest.org.uk/debt

Citizens Advice Lancashire West @citizensadvicelw.bsky.social · Oct 6

ℹ️ USEFUL LINKS 🔗
Residents of Lancashire who are struggling can turn to independent, not-for-profit food banks, community shops and churches, to get support with food parcels and or meals. PLEASE SHARE to help someone. 💙
https://www.citizensadvicelancashirewest.org.uk/foodbanks

Citizens Advice Lancashire West @citizensadvicelw.bsky.social · Oct 3

💡 Bought something faulty? You don’t have to just accept it.
UK law gives you the right to a refund, repair, or replacement — even on sale items.
Know your rights, 💙

👉 Learn more:

Your Right to a Refund for Faulty Goods — Citizens Advice Lancashire West

Whether it's a faulty gadget, a mismatched item, or something that stops working too soon—most of us have experienced buyer regret. The good news? UK law offers strong protections to help you get a refund, repair or replacement when things go wrong.

www.citizensadvicelancashirewest.org.uk

Citizens Advice Lancashire West @citizensadvicelw.bsky.social · Oct 1

🏠Not sure what repairs your landlord must do? Here’s the breakdown.
Free, confidential housing advice is always available 💙

#HousingAdvice #TenantsRights #KnowYourRights #CitizensAdvice #UKHousing #Lancashire

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Citizens Advice Lancashire West @citizensadvicelw.bsky.social · Sep 29

ℹ️ USEFUL LINKS 🔗
Family & Relationship Advice
Find out your rights if your relationship breaks down, including staying in the family home or child living arrangements. PLEASE SHARE to help someone. 💙
https://www.citizensadvicelancashirewest.org.uk/relationships

Citizens Advice Lancashire West @citizensadvicelw.bsky.social · Sep 26

👋 We’re looking for new volunteers!
If you’re passionate about helping people and want to gain new skills, we’d love to hear from you.
👉 Apply now: https://www.citizensadvicelancashirewest.org.uk/volunteer-roles-citizens-advice-lancashire-west

Citizens Advice Lancashire West @citizensadvicelw.bsky.social · Sep 24

💙 Parental Responsibility Explained
Who has the right to make important decisions about a child’s life — like education, healthcare, and housing?

Parental Responsibility Explained — Citizens Advice Lancashire West

Parental responsibility (PR) refers to the legal rights, duties, powers, responsibilities, and authority that a parent has over their child and property, as defined by the Children Act 1989. Knowing who holds PR—and what it covers—helps parents make informed decisions and access the right support du

www.citizensadvicelancashirewest.org.uk

Citizens Advice Lancashire West @citizensadvicelw.bsky.social · Sep 22

ℹ️ USEFUL LINKS 🔗
Having a job is an essential part of most people's lives. When you are in work, you can be faced with many difficult issues, so it is essential to know what your rights are. 🆘 PLEASE SHARE to help someone. 💙
https://www.citizensadvicelancashirewest.org.uk/employment

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Citizens Advice Lancashire West @citizensadvicelw.bsky.social · Sep 19

🥫 Ever wondered what’s inside a food bank parcel?
They’re designed to provide a few days of balanced essentials — plus many food banks also connect people to wider support. 💙

What to Expect in a Food Bank Parcel — Citizens Advice Lancashire West

Food banks are community-run charities that provide emergency food aid to individuals and families facing short-term crises. In the UK, networks like the Trussell Trust and Independent Food Aid Network deliver food parcels designed to meet immediate nutritional needs while also offering access to br

www.citizensadvicelancashirewest.org.uk

Citizens Advice Lancashire West @citizensadvicelw.bsky.social · Sep 17

Sale or not — if it’s faulty, you have rights.
Here’s what you can ask for 👇

#ConsumerRights #RefundRights #ShoppingTips #KnowYourRights #CitizensAdvice

Citizens Advice Lancashire West @citizensadvicelw.bsky.social · Sep 15

ℹ️ USEFUL LINKS 🔗
Housing issues will always arise and therefore you need to know your rights and responsibilities. this link below provides useful information and resources. Check it out! 👍PLEASE SHARE to help someone. 💙
https://www.citizensadvicelancashirewest.org.uk/housing

Citizens Advice Lancashire West @citizensadvicelw.bsky.social · Sep 12

💙 Every conversation matters. Every volunteer makes a difference.
Join our team and help local people get the support they need.
👉 Apply today and be part of something bigger. https://www.citizensadvicelancashirewest.org.uk/volunteer-roles-citizens-advice-lancashire-west

Citizens Advice Lancashire West @citizensadvicelw.bsky.social · Sep 10

🕯️ World Suicide Prevention Day
If you’re struggling, or worried about someone else, help is available 24/7:
📞 Samaritans: 116 123
📞 Papyrus HOPELINE: 0800 068 4141 (for under 35's)
🌐 NHS urgent support: 111 (or 999 in an emergency)
💙 Let’s create hope together.

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Citizens Advice Lancashire West @citizensadvicelw.bsky.social · Sep 8

ℹ️ USEFUL LINKS 🔗
Struggling to pay your bills? Follow this link for grants and benefits information that may help you pay your energy bills. PLEASE SHARE to help someone. 💙
https://www.citizensadvice.org.uk/consumer/energy/energy-supply/get-help-paying-your-bills/

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Citizens Advice Lancashire West @citizensadvicelw.bsky.social · Sep 6

🚨 Emergency Alerts Test – Sunday 7 September, 3PM 🚨
On Sunday 7 September at 3pm, the UK government will run a national test of the Emergency Alerts system.
📱 Your mobile phone may make a loud siren sound — this is just a test.
🛑 No action is needed.

Citizens Advice Lancashire West @citizensadvicelw.bsky.social · Sep 4

🌟 We’re Looking for Volunteer Trainers! 🌟
Citizens Advice Lancashire West is looking for Volunteer Trainers to play a vital role in shaping the future of our organisation.
👉 Apply now. https://www.citizensadvicelancashirewest.org.uk/volunteer-roles-citizens-advice-lancashire-west

Citizens Advice Lancashire West @citizensadvicelw.bsky.social · Sep 3

🚨 Emergency Alerts Test – Sunday 7 September, 3PM 🚨
On Sunday 7 September at 3pm, the UK government will run a national test of the Emergency Alerts system.
📱 Your mobile phone may make a loud siren sound — this is just a test.
🛑 No action is needed.