Defining and Informing the Complex Field of User Experience (UX)

I’ve been involved with AI and machine learning for a long time. Not just building models, but observing how they behave in the real world.

Constraints act not as limitations but as catalysts for creativity. Examples from architecture, design, and art reveal the paradoxical relationship between boundaries and innovation.

“The best way to predict the future is to create it.”

Architecture has long shaped our physical world  —  but what if it learned from UX design’s focus on feedback, iteration, and human…

At this point, the use of artificial intelligence and machine learning models in software has a long history. But the past three years really accelerated the ev...

When was the last time your project wrapped up smoothly — no delays, no surprises, no last-minute compromises? In reality, most UX projects drift as timelines slip, budgets stretch, and features morph. How do we get better at navigating the chaos? An upcoming part of How To Measure UX and Design Impact by yours truly.

Discover how AI is reshaping content design. Learn why AI-first content design demands new skills for UX writers and content designers.

Weekly curated resources for designers — thinkers and makers.

It is now common to see synthetic users being widely used in UX research. After all, with the rise of AI, synthetic data generation is…

Many of us became software engineers because we found our identity in building things. Not managing things. Not overseeing things. Building things. With our own hands, our own minds, our own code. But that identity is being challenged. AI coding assistants aren’t just changing how we write software - they’re fundamentally transforming who we are. We’re shifting from creators to orchestrators, from builders to overseers. From engineers to something that looks suspiciously like… managers.

Here’s your 21-day career battle plan

Ben Kuhn's personal website.

From external protection to transparency and user control, discover how to build AI products that users trust with their data and personal…

As Chinese Manufacturers reveal the true cost of luxury, are iconic brands losing their branding?

What we call “good design” may just be cultural conformity in disguise.

How a platform claiming to empower kids actually extracts billions from them.

“The best way to predict the future is to create it.”

How our awareness is breaking the social media algorithm

Keyboard navigation is a vital aspect of accessible web design, and a detail-oriented approach is crucial. Prioritizing keyboard navigation prioritizes the user experience for a diverse audience, extending your reach while simultaneously fostering a more inclusive web environment.

UX Writer Henry Freedland chose his words very carefully when he was brought in to help polish a new prototyping feature.

Here’s how to stay compliant with new privacy laws without making your product experience suck

Design teams rely on a combination of principles, patterns, heuristics, and charters to create consistent and usable experiences in a collaborative way.

As oversimplification and automation erode our cognitive abilities, embracing meaningful friction may be the key to restoring it.

The world is even less accessible than I thought.