Hydro Ottawa
@hydroottawa.bsky.social
Power out? Report online, text OUT to PWROUT (797688), use our app or 📲 613-738-0188. Active daily 8a.m.-4p.m. & major outages. Service en français.
POWER RESTORED: Power has been restored to customers in Orléans West-Innes and Orléans South-Navan
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COURANT RÉTABLI: Le courant a été rétabli les clients en Orléans Ouest–Innes et Orléans Sud–Navan
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@lauradudas.bsky.social @catherinekitts.bsky.social
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COURANT RÉTABLI: Le courant a été rétabli les clients en Orléans Ouest–Innes et Orléans Sud–Navan
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@lauradudas.bsky.social @catherinekitts.bsky.social
November 28, 2025 at 3:29 PM
POWER RESTORED: Power has been restored to customers in Orléans West-Innes and Orléans South-Navan
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COURANT RÉTABLI: Le courant a été rétabli les clients en Orléans Ouest–Innes et Orléans Sud–Navan
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@lauradudas.bsky.social @catherinekitts.bsky.social
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COURANT RÉTABLI: Le courant a été rétabli les clients en Orléans Ouest–Innes et Orléans Sud–Navan
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@lauradudas.bsky.social @catherinekitts.bsky.social
OUTAGE ALERT UPDATE: The cause of the outage in in Orléans West-Innes & Orléans South-Navan is equipment related. Crews are on site performing emergency switching to restore service as quickly and safely as possible: https://bit.ly/4rvRAl8 @lauradudas.bsky.social @catherinekitts.bsky.social
November 28, 2025 at 3:24 PM
OUTAGE ALERT UPDATE: The cause of the outage in in Orléans West-Innes & Orléans South-Navan is equipment related. Crews are on site performing emergency switching to restore service as quickly and safely as possible: https://bit.ly/4rvRAl8 @lauradudas.bsky.social @catherinekitts.bsky.social
⚠️OUTAGE ALERT: We're aware of a power outage in Orléans South-Navan impacting 2411 customers.
For updates and estimated time of restoration, visit our outage map: hydroottawa.com/outages @catherinekitts.bsky.social
For updates and estimated time of restoration, visit our outage map: hydroottawa.com/outages @catherinekitts.bsky.social
November 28, 2025 at 2:04 PM
⚠️OUTAGE ALERT: We're aware of a power outage in Orléans South-Navan impacting 2411 customers.
For updates and estimated time of restoration, visit our outage map: hydroottawa.com/outages @catherinekitts.bsky.social
For updates and estimated time of restoration, visit our outage map: hydroottawa.com/outages @catherinekitts.bsky.social
Think winter and electric vehicles don’t mix? With a little planning and some small adjustments, they actually work great together in Canada’s cold.
Read our blog to get some tips on keeping your range strong and your ride comfortable: https://bit.ly/4pB6k08
Read our blog to get some tips on keeping your range strong and your ride comfortable: https://bit.ly/4pB6k08
November 28, 2025 at 1:39 PM
Think winter and electric vehicles don’t mix? With a little planning and some small adjustments, they actually work great together in Canada’s cold.
Read our blog to get some tips on keeping your range strong and your ride comfortable: https://bit.ly/4pB6k08
Read our blog to get some tips on keeping your range strong and your ride comfortable: https://bit.ly/4pB6k08
Thinking of changing your electricity rate plan?
To better understand whether switching is right for you, use our Rate Plan Comparison Tool in MyAccount. It automatically uses your consumption data to show the cost difference under Time-of-Use or Tiered pricing.
Learn more: https://bit.ly/4p7noe6
To better understand whether switching is right for you, use our Rate Plan Comparison Tool in MyAccount. It automatically uses your consumption data to show the cost difference under Time-of-Use or Tiered pricing.
Learn more: https://bit.ly/4p7noe6
November 27, 2025 at 2:28 PM
Thinking of changing your electricity rate plan?
To better understand whether switching is right for you, use our Rate Plan Comparison Tool in MyAccount. It automatically uses your consumption data to show the cost difference under Time-of-Use or Tiered pricing.
Learn more: https://bit.ly/4p7noe6
To better understand whether switching is right for you, use our Rate Plan Comparison Tool in MyAccount. It automatically uses your consumption data to show the cost difference under Time-of-Use or Tiered pricing.
Learn more: https://bit.ly/4p7noe6
Interested in a career in energy?
Visit Hydro Ottawa Group’s eco home in the University of Ottawa Desmarais Hall lobby to learn about our companies, our people and explore exciting job opportunities across our subsidiaries.
@uottawa.ca
Visit Hydro Ottawa Group’s eco home in the University of Ottawa Desmarais Hall lobby to learn about our companies, our people and explore exciting job opportunities across our subsidiaries.
@uottawa.ca
November 26, 2025 at 4:42 PM
Interested in a career in energy?
Visit Hydro Ottawa Group’s eco home in the University of Ottawa Desmarais Hall lobby to learn about our companies, our people and explore exciting job opportunities across our subsidiaries.
@uottawa.ca
Visit Hydro Ottawa Group’s eco home in the University of Ottawa Desmarais Hall lobby to learn about our companies, our people and explore exciting job opportunities across our subsidiaries.
@uottawa.ca
Did you know that you can make 12 equal monthly payments over the course of a year, rather than being charged for electricity as you use it? On this program, your monthly bill will be based on your projected annual energy use and the price of electricity.
Learn more: https://bit.ly/3X61JGr
Learn more: https://bit.ly/3X61JGr
November 25, 2025 at 4:09 PM
Did you know that you can make 12 equal monthly payments over the course of a year, rather than being charged for electricity as you use it? On this program, your monthly bill will be based on your projected annual energy use and the price of electricity.
Learn more: https://bit.ly/3X61JGr
Learn more: https://bit.ly/3X61JGr
‘Tis the season to stay warm - efficiently.
Heating makes up about 61% of home energy use in Canada. Discover how a layered “winter-green” approach can keep your home cozy without cranking up your energy use: https://bit.ly/4837M42
Heating makes up about 61% of home energy use in Canada. Discover how a layered “winter-green” approach can keep your home cozy without cranking up your energy use: https://bit.ly/4837M42
November 24, 2025 at 4:43 PM
‘Tis the season to stay warm - efficiently.
Heating makes up about 61% of home energy use in Canada. Discover how a layered “winter-green” approach can keep your home cozy without cranking up your energy use: https://bit.ly/4837M42
Heating makes up about 61% of home energy use in Canada. Discover how a layered “winter-green” approach can keep your home cozy without cranking up your energy use: https://bit.ly/4837M42
Please be advised of upcoming scheduled maintenance that will impact customers this Sunday, November 23.
6 a.m. - 8 a.m: MyAccount will be unavailable
6 a.m. - 6 p.m: Outage reporting system - calls may be routed to an agent. Other outage reporting options include online or texting “OUT” to 797688
6 a.m. - 8 a.m: MyAccount will be unavailable
6 a.m. - 6 p.m: Outage reporting system - calls may be routed to an agent. Other outage reporting options include online or texting “OUT” to 797688
November 21, 2025 at 6:30 PM
Please be advised of upcoming scheduled maintenance that will impact customers this Sunday, November 23.
6 a.m. - 8 a.m: MyAccount will be unavailable
6 a.m. - 6 p.m: Outage reporting system - calls may be routed to an agent. Other outage reporting options include online or texting “OUT” to 797688
6 a.m. - 8 a.m: MyAccount will be unavailable
6 a.m. - 6 p.m: Outage reporting system - calls may be routed to an agent. Other outage reporting options include online or texting “OUT” to 797688
Scams can happen to anyone, from fake calls to phishing emails.
The best defense? Knowing how to spot them.
This International Fraud Awareness Week, visit the Government of Canada’s webpage for helpful resources to recognize, report, and protect yourself from fraud:https://bit.ly/3zC54Tn
The best defense? Knowing how to spot them.
This International Fraud Awareness Week, visit the Government of Canada’s webpage for helpful resources to recognize, report, and protect yourself from fraud:https://bit.ly/3zC54Tn
November 21, 2025 at 2:35 PM
Scams can happen to anyone, from fake calls to phishing emails.
The best defense? Knowing how to spot them.
This International Fraud Awareness Week, visit the Government of Canada’s webpage for helpful resources to recognize, report, and protect yourself from fraud:https://bit.ly/3zC54Tn
The best defense? Knowing how to spot them.
This International Fraud Awareness Week, visit the Government of Canada’s webpage for helpful resources to recognize, report, and protect yourself from fraud:https://bit.ly/3zC54Tn
Did you know Hydro Ottawa customers can access Save on Energy programs for homes and businesses?
From home energy upgrades to lucrative retrofit incentives for your commercial building, start saving today. saveonenergy.ca
From home energy upgrades to lucrative retrofit incentives for your commercial building, start saving today. saveonenergy.ca
November 20, 2025 at 4:46 PM
Did you know Hydro Ottawa customers can access Save on Energy programs for homes and businesses?
From home energy upgrades to lucrative retrofit incentives for your commercial building, start saving today. saveonenergy.ca
From home energy upgrades to lucrative retrofit incentives for your commercial building, start saving today. saveonenergy.ca
It's never too early to start teaching your kids about electrical safety.
Our electrical safety quiz is a fun tool to teach them the basics. Kids in K through Grade 8 are eligible to participate.
Get started: https://bit.ly/4eMe4ay
Our electrical safety quiz is a fun tool to teach them the basics. Kids in K through Grade 8 are eligible to participate.
Get started: https://bit.ly/4eMe4ay
November 19, 2025 at 4:53 PM
It's never too early to start teaching your kids about electrical safety.
Our electrical safety quiz is a fun tool to teach them the basics. Kids in K through Grade 8 are eligible to participate.
Get started: https://bit.ly/4eMe4ay
Our electrical safety quiz is a fun tool to teach them the basics. Kids in K through Grade 8 are eligible to participate.
Get started: https://bit.ly/4eMe4ay
We know power outages can be disruptive, and we're committed to keeping you in the loop! Get timely updates on unplanned outages, estimated restoration times, and more via SMS/text or email.
Learn more about how to register: https://bit.ly/3ByuQLz
Learn more about how to register: https://bit.ly/3ByuQLz
November 18, 2025 at 2:06 PM
We know power outages can be disruptive, and we're committed to keeping you in the loop! Get timely updates on unplanned outages, estimated restoration times, and more via SMS/text or email.
Learn more about how to register: https://bit.ly/3ByuQLz
Learn more about how to register: https://bit.ly/3ByuQLz
🚫 Never would we ever!
This International Fraud Awareness Week, we’re busting some common scam tactics, and reminding you how to stay safe when it comes to how Hydro Ottawa communicates with customers.
If it sounds suspicious, it probably is.
📞 613-738-6400 | hydroottawa.com/fraud
This International Fraud Awareness Week, we’re busting some common scam tactics, and reminding you how to stay safe when it comes to how Hydro Ottawa communicates with customers.
If it sounds suspicious, it probably is.
📞 613-738-6400 | hydroottawa.com/fraud
November 17, 2025 at 6:15 PM
🚫 Never would we ever!
This International Fraud Awareness Week, we’re busting some common scam tactics, and reminding you how to stay safe when it comes to how Hydro Ottawa communicates with customers.
If it sounds suspicious, it probably is.
📞 613-738-6400 | hydroottawa.com/fraud
This International Fraud Awareness Week, we’re busting some common scam tactics, and reminding you how to stay safe when it comes to how Hydro Ottawa communicates with customers.
If it sounds suspicious, it probably is.
📞 613-738-6400 | hydroottawa.com/fraud
Nothing beats the energy along the parade route!
Thank you, Barrhaven, for filling the night with holiday cheer!
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Rien ne surpasse l’énergie le long du parcours du défilé !
Merci, Barrhaven, d’avoir rempli la soirée de joie des Fêtes.
Thank you, Barrhaven, for filling the night with holiday cheer!
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Rien ne surpasse l’énergie le long du parcours du défilé !
Merci, Barrhaven, d’avoir rempli la soirée de joie des Fêtes.
November 16, 2025 at 11:26 PM
Nothing beats the energy along the parade route!
Thank you, Barrhaven, for filling the night with holiday cheer!
-
Rien ne surpasse l’énergie le long du parcours du défilé !
Merci, Barrhaven, d’avoir rempli la soirée de joie des Fêtes.
Thank you, Barrhaven, for filling the night with holiday cheer!
-
Rien ne surpasse l’énergie le long du parcours du défilé !
Merci, Barrhaven, d’avoir rempli la soirée de joie des Fêtes.
Holiday spirit activated! 🎅✨
We're rolling out with our decorated bucket truck and heading to the Barrhaven Santa Claus Parade to kick off the holiday season.
We're rolling out with our decorated bucket truck and heading to the Barrhaven Santa Claus Parade to kick off the holiday season.
November 16, 2025 at 9:46 PM
Holiday spirit activated! 🎅✨
We're rolling out with our decorated bucket truck and heading to the Barrhaven Santa Claus Parade to kick off the holiday season.
We're rolling out with our decorated bucket truck and heading to the Barrhaven Santa Claus Parade to kick off the holiday season.
It's parade season!
We’ve always loved taking part in these festive community traditions, and we’re excited to do it again this year:
🎅 Barrhaven Santa Claus Parade – Sunday, November 16 at 5:30 p.m.
🎅 Kanata Santa Claus Parade – Saturday, November 22 at 10 a.m.
See you there!
We’ve always loved taking part in these festive community traditions, and we’re excited to do it again this year:
🎅 Barrhaven Santa Claus Parade – Sunday, November 16 at 5:30 p.m.
🎅 Kanata Santa Claus Parade – Saturday, November 22 at 10 a.m.
See you there!
November 14, 2025 at 2:39 PM
It's parade season!
We’ve always loved taking part in these festive community traditions, and we’re excited to do it again this year:
🎅 Barrhaven Santa Claus Parade – Sunday, November 16 at 5:30 p.m.
🎅 Kanata Santa Claus Parade – Saturday, November 22 at 10 a.m.
See you there!
We’ve always loved taking part in these festive community traditions, and we’re excited to do it again this year:
🎅 Barrhaven Santa Claus Parade – Sunday, November 16 at 5:30 p.m.
🎅 Kanata Santa Claus Parade – Saturday, November 22 at 10 a.m.
See you there!
Our electrical safety contest is still open for kids in K to Grade 8.
Help them learn how to stay safe around electricity. Watch our safety videos together, have them take the online quiz, and they’ll be entered for a chance to win an iPad.
Contest closes December 14 https://bit.ly/4eMe4ay
Help them learn how to stay safe around electricity. Watch our safety videos together, have them take the online quiz, and they’ll be entered for a chance to win an iPad.
Contest closes December 14 https://bit.ly/4eMe4ay
November 12, 2025 at 4:02 PM
Our electrical safety contest is still open for kids in K to Grade 8.
Help them learn how to stay safe around electricity. Watch our safety videos together, have them take the online quiz, and they’ll be entered for a chance to win an iPad.
Contest closes December 14 https://bit.ly/4eMe4ay
Help them learn how to stay safe around electricity. Watch our safety videos together, have them take the online quiz, and they’ll be entered for a chance to win an iPad.
Contest closes December 14 https://bit.ly/4eMe4ay
Today, the flag at our main office building is lowered to half-mast in honour of Remembrance Day, to remember and thank all Canadians, past and present, who have served and sacrificed for our country.
Their unwavering courage and dedication will never be forgotten #LestWeForget
Their unwavering courage and dedication will never be forgotten #LestWeForget
November 11, 2025 at 1:43 PM
Today, the flag at our main office building is lowered to half-mast in honour of Remembrance Day, to remember and thank all Canadians, past and present, who have served and sacrificed for our country.
Their unwavering courage and dedication will never be forgotten #LestWeForget
Their unwavering courage and dedication will never be forgotten #LestWeForget
In the early hours of Saturday morning, while most of the city was asleep, our crews responded to an outage caused by trees coming into contact with power lines near Carson’s Road.
A big thank you to our crews for always answering the call - day or night.
A big thank you to our crews for always answering the call - day or night.
November 10, 2025 at 6:07 PM
In the early hours of Saturday morning, while most of the city was asleep, our crews responded to an outage caused by trees coming into contact with power lines near Carson’s Road.
A big thank you to our crews for always answering the call - day or night.
A big thank you to our crews for always answering the call - day or night.
Please be advised that MyAccount will be temporarily unavailable Sunday, November 9, from 2:30a.m. to 9:30a.m. due to scheduled maintenance.
During this time customers can report outages through the Hydro Ottawa app, by texting “OUT” to 797688, or by calling our 24/7 outage line at 613-738-0188.
During this time customers can report outages through the Hydro Ottawa app, by texting “OUT” to 797688, or by calling our 24/7 outage line at 613-738-0188.
November 7, 2025 at 8:30 PM
Please be advised that MyAccount will be temporarily unavailable Sunday, November 9, from 2:30a.m. to 9:30a.m. due to scheduled maintenance.
During this time customers can report outages through the Hydro Ottawa app, by texting “OUT” to 797688, or by calling our 24/7 outage line at 613-738-0188.
During this time customers can report outages through the Hydro Ottawa app, by texting “OUT” to 797688, or by calling our 24/7 outage line at 613-738-0188.
We’ve made online billing even easier. Now, you can access a PDF of your bill from your email notification with just one click- no need to log in to MyAccount.
Switch to online billing today.
Learn more: hydroottawa.com/onlinebilling
Switch to online billing today.
Learn more: hydroottawa.com/onlinebilling
November 7, 2025 at 2:02 PM
We’ve made online billing even easier. Now, you can access a PDF of your bill from your email notification with just one click- no need to log in to MyAccount.
Switch to online billing today.
Learn more: hydroottawa.com/onlinebilling
Switch to online billing today.
Learn more: hydroottawa.com/onlinebilling
If you need help paying electricity bills, we have several programs to help.
Learn more about the options available to you: https://bit.ly/4ebEDWx
Learn more about the options available to you: https://bit.ly/4ebEDWx
November 6, 2025 at 2:26 PM
If you need help paying electricity bills, we have several programs to help.
Learn more about the options available to you: https://bit.ly/4ebEDWx
Learn more about the options available to you: https://bit.ly/4ebEDWx
You have the power to choose the electricity rate plan that best fits your lifestyle and energy needs.
Hydro Ottawa residential and net metering customers can select between:
🕐 Time-of-Use (TOU)
📊 Tiered rates
🌙 Ultra-Low Overnight (ULO)
Learn more: https://bit.ly/470eCIw
Hydro Ottawa residential and net metering customers can select between:
🕐 Time-of-Use (TOU)
📊 Tiered rates
🌙 Ultra-Low Overnight (ULO)
Learn more: https://bit.ly/470eCIw
November 5, 2025 at 2:25 PM
You have the power to choose the electricity rate plan that best fits your lifestyle and energy needs.
Hydro Ottawa residential and net metering customers can select between:
🕐 Time-of-Use (TOU)
📊 Tiered rates
🌙 Ultra-Low Overnight (ULO)
Learn more: https://bit.ly/470eCIw
Hydro Ottawa residential and net metering customers can select between:
🕐 Time-of-Use (TOU)
📊 Tiered rates
🌙 Ultra-Low Overnight (ULO)
Learn more: https://bit.ly/470eCIw
REMINDER: New Time-of-Use (TOU), Ultra-Low Overnight (ULO) and Tiered rates came into effect on November 1 for residential and small business customers.
As usual, winter TOU hours + change in Tiered thresholds for residential customers are also in effect: hydroottawa.com/rates
As usual, winter TOU hours + change in Tiered thresholds for residential customers are also in effect: hydroottawa.com/rates
November 4, 2025 at 1:33 PM
REMINDER: New Time-of-Use (TOU), Ultra-Low Overnight (ULO) and Tiered rates came into effect on November 1 for residential and small business customers.
As usual, winter TOU hours + change in Tiered thresholds for residential customers are also in effect: hydroottawa.com/rates
As usual, winter TOU hours + change in Tiered thresholds for residential customers are also in effect: hydroottawa.com/rates