Kuba Bartwicki
kubabartwicki.bsky.social
Kuba Bartwicki
@kubabartwicki.bsky.social
designing on gov.uk · writing on kubabartwicki.com
Lists are the best, and I just published one about what I think makes a good design team today. It’s not complete, and only a snapshot in time, but I need it to take sensible decisions things at work, and you might find it interesting 📋

www.kubabartwicki.com/posts/whats-...
What’s a good design team anyway?
I’ve been a head of design since March, working on several GOV.UK products and channels: app, chat, pay, notify, forms, emergency alerts. I’m having a lot of fun but there’s a lot to adjust to and to ...
www.kubabartwicki.com
May 17, 2025 at 12:38 PM
Just published some posters that we did for the recent GDS launch, showing the bulk of our product offering govdesign.tumblr.com/post/7783635...
#govdesign
Download the posters: GDS Product Posters Read more here about the digital centre of Government.
govdesign.tumblr.com
March 18, 2025 at 2:59 PM
I’m hiring for a Lead Designer in the GOV.UK AI team. It’s my old job, and it’s great fun. Come lead a small group of designers working on GOV.UK Chat and other applications of AI that transform how people in the UK interact with the state 🏄‍♂️

www.civilservicejobs.service.gov.uk/csr/index.cg...
Quick Check NeededGOV.UK
www.civilservicejobs.service.gov.uk
March 7, 2025 at 4:01 PM
Reposted by Kuba Bartwicki
Blog post from @timpaul.co.uk and Helena Trippe at GDS, exploring what the ideas in the 'Blueprint for modern digital government' might look and behave like "when they inevitably bump up against the rough edges of the real world"...

gds.blog.gov.uk/2025/03/07/v...
Visualising modern digital government
Learn more about the process of creating the blueprint for a modern digital government including the collaboration involved, open working, and user-centered design.
gds.blog.gov.uk
March 7, 2025 at 10:15 AM
Quick one about how I use different time lenses to set up teams that can succeed at a time of increased ambition and rate of tech progress www.kubabartwicki.com/posts/design...
Designing is imagining
An outcome that you and your team is trying to affect is probably fairly static, say, reducing the bureaucratic burden on the public. But how you get there is not, and it changes based on your assumpt...
www.kubabartwicki.com
February 17, 2025 at 8:29 AM
Reposted by Kuba Bartwicki
I haven’t read the act or the guidance, but even if it has been incorrectly interpreted by LFGSS then it’s a poor piece of legislation / because it shouldn’t put things like LFGSS at risk. one of the best corners of the internet there is.
London Fixed Gear and Single Speed forum is closing the day before the Online Safety Act becomes enforceable. 28 years, hundreds of thousands of users (me included), a huge part of London's cycling culture, all gone.

www.lfgss.com/conversation...
www.lfgss.com
December 16, 2024 at 9:11 PM
To conclude a year in which we just cannot stop iterating and shipping, we just put autocomplete on every single GOV.UK page and redesigned the searching experience insidegovuk.blog.gov.uk/2024/12/12/m...
Making it quicker and easier to search on GOV.UK
We’ve made some changes to the interface of site search on GOV.UK to create a simpler, more user-friendly experience.
insidegovuk.blog.gov.uk
December 12, 2024 at 4:37 PM
Reposted by Kuba Bartwicki
Nice from @kubabartwicki.bsky.social on the need to re-calibrate the existing brand trust that a user brings to their use of an unreliable chatbot.

insidegovuk.blog.gov.uk/2024/11/28/h...

1/2
How we’re designing GOV.UK Chat
Learn more about our approach to designing GOV.UK’s experimental chatbot.
insidegovuk.blog.gov.uk
November 28, 2024 at 4:36 PM
Reposted by Kuba Bartwicki
This is nice open working from @kubabartwicki.bsky.social and team at GDS on GOVUK chat. Thoughtful reflections on how technology can be used well, and challenges that need solved around accuracy and educaton

insidegovuk.blog.gov.uk/2024/11/28/h...
How we’re designing GOV.UK Chat
Learn more about our approach to designing GOV.UK’s experimental chatbot.
insidegovuk.blog.gov.uk
November 28, 2024 at 3:26 PM
Just published something about how we’re designing GOV.UK Chat, a product that’s currently in a private beta across some GOV.UK pages

insidegovuk.blog.gov.uk/2024/11/28/h...
How we’re designing GOV.UK Chat
Learn more about our approach to designing GOV.UK’s experimental chatbot.
insidegovuk.blog.gov.uk
November 28, 2024 at 12:56 PM
“Maybe public digital work is part of a wider project to humanise the digital dimension”

Love this from @jamestplunkett.bsky.social
A vision for public digital work. Do we need a new one? And if so, what is it? A few reflections.
medium.com/@jamestplunk...
A vision for public digital work
Humanising the digital dimension
medium.com
October 15, 2024 at 7:03 AM
There’s been a lot of talks about tensions and dichotomies and juxtapositions as a way of guiding conversations about the future of digital government. I wrote about one of them, which is the balance between user-facing delivery and work on enabling platforms: www.kubabartwicki.com/posts/user-f...
User-facing services vs enabling platforms
Here is a dichotomy that has been on my mind recently: user-facing services, or enabling platforms? What’s an ideal relationship between these two? It’s not some grand plea nor is it directed at anyth...
www.kubabartwicki.com
October 8, 2024 at 3:55 PM
Who do you know that’s doing interesting work in the space of AI adoption, safety and inclusion, and is based in the UK?
September 26, 2024 at 10:50 AM
I wrote a short list of reasons of why I think working in the open is good for you and your teams. I think we could really do with a renewed, optimistic case for it in the public sector!

www.kubabartwicki.com/posts/workin...
Working in the open is good for you
Working in the open in the public sector could really do with a renewed, optimistic case for it. Here are a few reasons why working in the open is good for you and your teams: It makes the work better...
www.kubabartwicki.com
September 3, 2024 at 5:25 PM
Reposted by Kuba Bartwicki
In which the very clueful @kubabartwicki.bsky.social makes the case for designer being part of any team experimenting with implementing AI. Should go without saying, really. I guess those surfing every new tech wave has to relearn this lesson. www.kubabartwicki.com/posts/we-nee...
We need product teams with designers on them to make sense of AI
Designing digital products over the last decade has mostly involved applying well-understood techniques to novel use cases. We matured as a digital profession, built design systems, agreed on what goo...
www.kubabartwicki.com
February 19, 2024 at 11:32 AM
Multi-channel services and AI products have a lot in common, they both:

- Are dynamic, with multiple possible journeys and user outcomes
- Involve making something invisible, like datasets or service journeys, visible
- Include touchpoints outside of control of a single team
February 8, 2024 at 4:10 PM
Published a quick, moderately spicy ramble about why I think ‘solutionising’ gets an unnecessarily bad rep 🌶️

www.kubabartwicki.com/posts/in-def...
January 30, 2024 at 5:35 PM