Helen Bevan
@helenbevan.bsky.social
3.8K followers 2.2K following 66 posts
Change facilitator, co-designer of change interventions, speaker. Prof. of Practice in Health & Care Improvement at Warwick Business School. Advisor to NHS Horizons. Senior Fellow of Institute for Healthcare Improvement, USA. Views are my own.
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helenbevan.bsky.social
Warwick Business School hosts a free summer school, 17-18 June for Early Career Researchers & PhD students:
- interested in a career at a business school
- have an interest in health & care research or using it as a context for their work
Apply by 17 April
Please share: warwick.ac.uk/fac/soc/wbs/...
helenbevan.bsky.social
New McKinsey research says that for workforce performance/productivity, the working model (office based, working from home or hybrid) is far less important than other factors. What matters most is the work environment that leaders create (whatever the working model):
mckinsey.com/capabilities....
helenbevan.bsky.social
4 types of thinking for use beyond everyday thinking. We need to develop capability in all to address increasingly complex leadership challenges:
1) Expert
2) Critical
3) Strategic
4) System
All are best done in teams. Together, asking even better questions:
hbr.org/2025/02/the-... by Heidi Grant
helenbevan.bsky.social
Trust is essential for cooperation/coordination/performance at work. Trust is a dynamic process, not static, fuelled by reciprocity: people responding to positive actions with other positive actions sfu.ca/complex-syst.... By simonfraseru.bsky.social. Indepth: onlinelibrary.wiley.com/doi/10.1002/...
helenbevan.bsky.social
Is it time to shift the balance of our change thinking/practice from changing individuals to changing the systems around them? Not just just redesigning choices - but reshaping the conditions that create them: medium.com/@noelito/fro....
By noelito7.bsky.social who posts great content on Medium.
helenbevan.bsky.social
Some fantastic (free) resources for change inspired by social movements in the Registered Nurses' Association of Ontario "Leading Change Toolkit":
rnao.ca/bpg/leading-...
A key graphic has been adapted by The Center for Implementation: thecenterforimplementation.com/toolbox/soci....
helenbevan.bsky.social
We're constantly comparing ourselves to others. Comparison can be a source of distress or development. How to avoid comparison that creates feelings of inadequacy & reduced self worth whilst using comparison for inspiration, motivation & perspective: sloanreview.mit.edu/article/a-be...
helenbevan.bsky.social
There's a growing appreciation of the power of "empathetic leadership". Yet 52% of study respondents felt their organisation's efforts to be empathetic were dishonest. This suggests that while leaders are trying, many of us may be going about it wrong: t.co/2D5QlGLL4b. By tanmayvora.bsky.social
helenbevan.bsky.social
When we take part in unproductive meetings, the effect isn't just the immediate impact of wasted time. The effect can go on for hours. It's called a "meeting hangover": a period of diminished focus, motivation or productivity following a bad meeting. hbr.org/2025/02/the-.... V brentreed.bsky.social
helenbevan.bsky.social
Wanting to be "productive", we may spend much time in "doing" mode (achieving goals & checking items off lists). Might be better in "spacious" mode (pausing to see multiple possibilities, make wiser decisions, build relationships):
hbr.org/2025/02/how-.... By Megan Reitz. Art: lianafinck.bsky.social
helenbevan.bsky.social
Addressing power gradients (gap between those with the most & least power in a team or system) is THE most effective lever for increasing psychological safety within a team. Many ways to take action for this:
psychsafety.com/reducing-pow.... By jadegarratt.bsky.social via tomgeraghty.bsky.social
helenbevan.bsky.social
The "messy middle" of change: gap in the change process between intent/ambition & the ability of a system/org/team to make progress. Without methods to motivate people to work towards something new, we may never get past it.
benholliday.com/2025/01/28/t...
@benholliday.com. Graphics:Tash Willcocks
helenbevan.bsky.social
7 elements in tackling complex problems at work (not necessarily in linear order - all elements are interconnected). It starts with seeing the wider picture: we need to pull ourselves out of the specifics due to the interdependencies in big, complex problems:
plan.io/blog/solving.... By
Planio
.
helenbevan.bsky.social
Effective facilitation can make a huge difference to outcomes. Clear communication, structured problem-solving & inclusive decision-making drives performance & innovation. Applies to both external facilitation & facilitation skills by every leader: voltagecontrol.com/articles/the... Image: Tim Leake
helenbevan.bsky.social
How do we create change to have impact on complex societal challenges? The Good Shift has a new “Learnbook”.
Rather than the typical method of “understand the system first, then act”, their approach is “learning forward” through small actions as learning probes. t.co/EkOPpsP4Su. Via Tanya Verrall.
helenbevan.bsky.social
Research by Asana on 10k "knowledge workers" (like clinicians & managers): 60% of their time is spent not on their actual job, but on "work about work", eg, searching for information, managing shifting priorities & chasing work status: asana.com/resources/wh.... Via ferraroroberto.bsky.social.
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helenbevan.bsky.social
The simple act of sharing ideas can unlock unprecedented change across organisations & systems. If we want high-performing, productive people, building a culture of ideas-sharing is a big priority:
jointhecollective.com/article/buil.... By Join the Collective. Graphic by Office Guy Cartoons
helenbevan.bsky.social
Research shows for employees, “feeling respected” is 17.9 X more powerful a predictor of an organisation’s culture score than the average factor (& 2 X as strong as the 2nd most important factor, supportive leadership). Advice for leaders:
sloanreview.mit.edu/article/are-.... Graphic: Gaping Void

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helenbevan.bsky.social
"Team rituals" are regular activities/practices, eg huddles, team lunches, check-ins, celebrations. New research shows teams with more rituals have more engagement, psychological safety, knowledge & job satisfaction, leading to higher productivity/performance: lnkd.in/eXNNvP-G Art: lnkd.in/e_XmBeg9
helenbevan.bsky.social
Hi Charlie. Evidence shows that leaders start such initiatives with great intentions. However, we have to put big ongoing effort in to operationalise delegated decision making & we don’t do enough of the rights things. Frontline workers then want to go back to the “old ways” as much as leaders do.
helenbevan.bsky.social
With the correct link to the podcast: knowledge.insead.edu/leadership-o.... Thanks Annabav.bsky.social for alerting me!
helenbevan.bsky.social
Why efforts to decentralise decision making consistently fail & how to make it succeed. Redrawing the structure chart needs backing up with an ongoing effort to change the power dynamics.
Podcast: knowledge.insead.edu/leadership-o...
Article: journals.sagepub.com/doi/10.1177/.... By Michael Y Lee.
helenbevan.bsky.social
To be effective leaders of change & improvement, we can’t take a "one-size fits all" approach. The change methods need to fit the goal/problem, not the other way around.
Greg Satell identifies 3 types of change problem & offers links to methods to support each:
digitaltonto.com/2025/3-types...
helenbevan.bsky.social
"Humanocracy: creating organisations as amazing as the people inside them": a book that's had big impact on my change practice (new edition out in Aug 25). tanmayvora.bsky.social s new sketch on a key "Humanocracy" principle: impact multipliers for large scale change:
linkedin.com/posts/tnvora....