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For two examples of what makes these beneficial, see the lit reviews we recently conducted through projects w/ partners at Children’s National Hospital and @amlibraryassoc.bsky.social.

knology.org/article/hosp...

knology.org/article/coun...

#LitReviews #Libraries #InformalLearning #SocialScience
A graphic that reads "The Benefits of Conducting Literature Reviews," with a photograph of stacked books on the left. Next to the books, 5 bullet points read: 1) Minimizing the need to start from scratch 2) Getting a better sense of what "success" looks like 3) Understanding what may constrain or support progress toward desired outcomes 4) Learning what has and hasn't worked in the past 5) Establishing strategies for measuring impact
November 4, 2025 at 3:25 PM
knology.org
To ground the initiative in research, we’ve been reviewing the bereavement literature and conducting case studies with select children’s museums. See our latest newsletter for our key findings: mailchi.mp/knology/soci...

#bereavement #childrensgriefawarenessmonth #compassionatecommunities #grief
October 31, 2025 at 3:19 PM
knology.org
All of these questions came up during a recent webinar we hosted on organizational trust. Click below for our responses, which offer research-backed guidance on ways to build organizational trust in the 21st century workplace. knology.org/article/prac...
#Trust #Trustworthiness #OrganizationalTrust
An image of two yellow cranes holding up the letters of the word "Trust," accompanied by a title that reads: "Building Cultures of Trust in 21st Century Organizations."
October 23, 2025 at 3:18 PM
knology.org
To see how they’re putting “Nothing About Us Without Us” to practice, check out our case study of the library, which is part of our ongoing evaluation of @amlibraryassoc.bsky.social's #LibrariesTransformingCommunities initiative. www.ala.org/tools/librar...
#NothingAboutUsWithoutUs ##Accessibility
A photography of children participating in a music program led by the Jarrell Community Library and Resource Center.
October 17, 2025 at 2:23 PM
knology.org
For practical tips and guidance, check out what we’re uncovering through our evaluation and research. knology.org/article/enha...

#NothingAboutUsWithoutUs #Accessibility #DisabilityInclusion #Disabilities #SmallAndRural #Libraries #RuralLibraries #SmallLibraries #LibrariesTransformingCommunities
A photo of two people walking through a library, accompanied by the title "Accessibility Lessons from Small and Rural Libraries." Beneath this text, there is some text that reads: "Check out our landing page for: Case Studies; Resource Guides & Reviews; Blog Posts; Peer-Reviewed Publications."
October 8, 2025 at 2:27 PM
knology.org
For examples of how we conduct partner-centered evaluations, click the link below!
knology.org/article/doin...
#Evaluation #EvaluationApproaches #EvaluationGoals #OrganizationalLearning #CriticalFriends #ResearchPracticePartnerships #Trust
An image comparing donor-centered and partner-centered evaluation approaches. The column on the left reads "examples of donor-centered questions," and includes 3 questions: (1) How many students were recruited into the program?; (2) How many students completed the program?: (3) How much did test scores improve by? The column on the right reads "examples of partner-centered questions," and includes 3 questions: (1) Which kinds of recruitment strategies were most and least effective?; (2) Why did some students disengage midway through the program?; (3) What conditions helped students feel safe enough to take academic risks?
September 29, 2025 at 3:45 PM
knology.org
Last week, Knology's founding president and CEO Dr. John Fraser was honored with the Devra Kleiman Scientific Advancement Award -- one of the Association of Zoos and Aquariums' highest recognitions! Congrats Johnny! We couldn't be prouder!
Photos of Dr. John Fraser being presented the Association of Zoos & Aquariums' (AZA) "Devra Kleiman Scientific Advancement Award" at the 2025 AZA annual conference.
September 23, 2025 at 4:41 PM
knology.org
To get past this tendency, we need to actively look for ways to see people in all of their complexity. Ask yourself:
August 15, 2025 at 8:39 PM
knology.org
In our latest newsletter, we highlight some of the ways organizational self-reflection has been beneficial for us – sharing insights from our annual staff retreat. Check it out at the link below:

bit.ly/3IXyMt2

#OrganizationalLearning #OrganizationalSelfReflection #SocialScience
August 1, 2025 at 2:19 PM
knology.org
In a presentation with our colleagues at Thanksgiving Point during this year’s Association of Children's Museums conference, we shared a theory of change for Museums for All, a nationwide initiative aimed at making museums and other cultural institutions more affordable.
An image of Knology's proposed theory of change for the Museums for All program. The figure consists of 5 interlocking boxes. On the left, 2 boxes called "Being Inviting" and "Being Welcoming" show the kinds of implementation practices likely to promote achievement of participating institutions' goals. A single box in the middle of the figure called "Achieving M4All Goals" is linked to 2 other boxes on the right. Called "Cultivating Partners & Funders" and "Improving Trust Perceptions," these rightmost boxes show the broader impacts that flow from achieving an institution's goals through the program. A block of text to the right of figure explains how the different parts of the theory of change fit together in a cyclical fashion.
July 7, 2025 at 2:34 PM
knology.org
There's still time to register for this Wednesday's free webinar on "Building Cultures of Trust in 21st Century Organizations." Sign up at the link below to join us for a conversation on ways to build, maintain, and restore trust in a variety of organizational settings.

mailchi.mp/knology/june...
June 23, 2025 at 8:19 PM
knology.org
Only 1 week until our webinar on “Building Cultures of Trust in 21st Century Organizations”!
An image in which two yellow cranes are lifting letters from the word "TRUST" into the sky. At the top of the image, a question reads "How do you build trust as an organization?" Text in the bottom right reads: "Share ideas and get answers at our upcoming webinar on Wed., June 25th from 12-1pm EDT."
June 18, 2025 at 2:58 PM
knology.org
What issues does your organization struggle with in terms of trust?
An image with the title "What issues does your organization struggle with in terms of trust?" On the bottom left, two yellow cranes lift up letters from the word "Trust," while on the bottom right, some text reads: "Share thoughts and get answers at our upcoming webinar on Wed., June 25th from 12-1pm EDT. To register and learn more: https://mailchi.mp/knology/june-25-webinar"
June 10, 2025 at 2:40 PM
knology.org
Join us on Wednesday, June 25 from 12-1pm EDT for a webinar called “Building Cultures of Trust in 21st Century Organizations”!
An image of the word "Trust" in which the letters "R" and "T" are being lifted up by two yellow cranes.
June 2, 2025 at 3:29 PM
knology.org
Join us on Wednesday, June 25 from 12-1pm EDT for a webinar called “Building Cultures of Trust in 21st Century Organizations”!

To register and learn more, click the link below:
mailchi.mp/knology/june...
An image of two yellow cranes lifting up the word "TRUST." The arms of the cranes are lifting up the "R" and "T" in TRUST.
May 27, 2025 at 3:12 PM
knology.org
In a new blog post, we explore perceptions of AI trustworthiness in #ComputerScience contexts. Our research suggests that in order to support #STEMeducation, AI tools need to demonstrate competence, reliability, sincerity, integrity, and benevolence. knology.org/article/buil...
A fountain graphic titled "Components of Trustworthy AI." The graphic highlights the different factors that impact perceptions of AI trustworthiness, which include competence, reliability, sincerity, integrity, and benevolence. Competence, reliability, and sincerity are linked to message accuracy, while sincerity, integrity, and benevolence are linked to message utility. Taken together, all of these things influence perceptions of message credibility.
May 13, 2025 at 3:34 PM
knology.org
Through public #programs, #libraries are building #trust within their #communities. Our #trustworthiness framework highlights specific components of trust library programs are aligned with. knology.org/article/libr...
A graphic consisting of 6 circles, with a title reading "Libraries build community trust through public programs that help people..." Each of the 6 circles includes some text completing this sentence: (1) "Care for the vulnerable"; (2) "Connect with their neighbors"; (3) "Reach their full potential": (4) "Get involved in civic life"; (5) "Have their voices heard"; (6) "Welcome newcomers."
May 5, 2025 at 2:29 PM
knology.org
Leader-staff trust can easily break down during discussion of contentious issues. In a new study, we offer suggestions for maintaining trust when these discussions enter the workplace. knology.org/article/when...
An image that consists of 3 boxes, titled "When working through contentious issues, build trust through..." The first box is called "Sincerity," and reads: "Engage staff in open discussion and dialogue." The second is called "Integrity," and reads "Promote co-ownership of the pros and cons of different actions." The third is called "Benevolence," and reads "Demonstrate good intentions at the moment contention arises."
April 25, 2025 at 2:35 PM
knology.org
Maintaining leader-staff #trust is a key component of organizational success for #nonprofits. In new research, we share three key strategies for fostering staff trust.
knology.org/article/buil...
A graphic that highlights 3 key strategies for building staff trust. The graphic is titled "Trustworthy Leaders..." and includes 3 arrows pointing to 3 different things these leaders do. They are: 1) Take actions that demonstrate benevolence, sincerity, and integrity; 2) Foster a sense of belonging and organizational identity; 3) Adopt a leadership style that is consistent with experiential trust criteria.
April 16, 2025 at 5:28 PM
knology.org
Organized around the question “How do I become worthy of others’ trust?,” our framework can be used to build interpersonal trust, #InstitutionalTrust, and even for building #trustworthy #AI. Click above to learn more, and to see examples of how we're applying our framework.
The Knology logo and the title of our organizational newsletter, which reads "Social Science You Can Use."
April 1, 2025 at 4:15 PM
knology.org
#ChildrensMuseums are well positioned to provide #bereavement care to youth grieving the death of a loved one. In a new report, we review the literature on this topic, exploring how interventions can promote healthy #grieving processes + build #resilience. bit.ly/4hGzCpU
The cover of ACM Trends Report 8.1, which is called "Supporting Bereaved Children: A Guide to Getting Started (Part I)." In addition to displaying the report's title, this image includes the logos for the New York Life Foundation, the Association of Children's Museums, and Knology.
March 24, 2025 at 3:56 PM
knology.org
#Library workers of all kinds support program #marketing efforts, and are generally confident in their ability to do so. But according to the results of a survey we conducted w/ @amlibraryassoc.bsky.social and Convergence Design Lab, there is a need for greater support in four areas:
An image of 4 bullet points that reads: Designing a range of marketing approaches; Identifying marketing techniques suited to target audiences; Evaluating the effectiveness of marketing efforts; and Creating materials accessible to audiences with disabilities.
March 10, 2025 at 6:54 PM
knology.org
This month’s newsletter is full of examples of organizations working to cultivate #prosocial values and behaviors in their communities.

mailchi.mp/knology/soci...
The Knology logo, accompanied by the words "Social Science You Can Use."
February 28, 2025 at 6:36 PM