#NHS #PatientFeedback #HealthCare #PatientExperience #ChangeInHealthcare #FFT #FriendsAndFamilyTest

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Thanks to everyone who attended, presented and joined in the discussion.

#PersonCentredCare #PatientExperience #PatientSafety #PatientPartnership #PatientEngagement

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🟣The Patient Safety Partners Network,
🔵Implementing Martha's rule,
🟣Embedding the Patient Safety Incident Response Framework (PSIRF),
🔵The powerful lessons to be learnt from people with lived experiences, and
🟣Learning from international initiatives - patients as partners in Canada.

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#PickerPartnerships #PickerEurope #HealthEquals #HomesImpactHealth #HealthyHomesForAll

But only 57% always had somewhere private to talk to staff (up from 50%), which is still far from where we need to be.

Read the full release: bit.ly/U1624

#PatientVoice #NHS #CancerCare #U16CPES #ChildrenAndYoungPeople #CancerServices #PickerResearch

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We’ve published ‘Learning from the Best – celebrating patient experience innovations to help deliver the 10 Year Plan’, which maps the #PEN25 Awards winners to the Plan’s key chapters, and now includes direct links to the project presentations for easy learning: bit.ly/PEN10YearPlan.

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Our research examines how demographics, information access, and patient involvement in treatment decisions affect quality of life in people with #leukaemia.

Lead author Professor Sam Salek presented on behalf of Picker and our research partners.

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You can learn more about this project, and other examples of patient experience excellence and innovation, in the #PEN25 Book of Best Practice and our ‘Learning from the Best: Patient Experience and the NHS 10 Year Plan’ publication:

🔗 bit.ly/PENBoBP
🔗 bit.ly/PEN10YearPlan

#PersonCentredCare
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