It's not necessarily a case of deliberately searching via WCML, probably just finding the fastest routes that way. What exact search did you make?

We're adding via points soon. We take journey results from our supplier's journey planner, and they do surface short walks where they feel appropriate for the journey.

Hi, we've spoken with our supplier. There's a rail industry set limit on the number of journeys due to rail industry restrictions they can lookup (and therefore return fares for) so some slower journeys won't always be surfaced. But they're going to look into whether improvements can be made.

Sorry - we will have a look what caused that!

We had an outage on the database underneath that portal last week - it's all sorted now!

🤷