Ken Yeung
@thekenyeung.bsky.social
Author of "The AI Economy" newsletter • Multimodal storyteller
http://theaieconomy.news | Signal: kenyeung.888
http://theaieconomy.news | Signal: kenyeung.888
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Ken Yeung
@thekenyeung.bsky.social
· Apr 22
The AI Economy | Ken Yeung | Substack
Exploring AI’s impact on business, work, society, and technology with original reporting and curated news. Click to read The AI Economy, by Ken Yeung, a Substack publication with hundreds of subscribe...
theaieconomy.substack.com
I’ve been writing more about AI! My newsletter, The AI Economy, explores how it’s transforming business, work, society, and tech—plus a weekly roundup of news you might’ve missed. I’m looking to tell creative stories about the people and startups shaping the AI era.
theaieconomy.substack.com
theaieconomy.substack.com
The TNW brand has been saved from deletion by Tekpon, which acquired it from the FT.
thenextweb.com/news/tekpon-...
thenextweb.com/news/tekpon-...
Tekpon acquires TNW (The Next Web) brand from The Financial Times
Tekpon has acquired 100% of the TNW media and events brands, which cover and convene the European technology ecosystem, from the FT.
The transaction is Tekpon’s largest investment in media and events ...
thenextweb.com
December 9, 2025 at 1:38 PM
The TNW brand has been saved from deletion by Tekpon, which acquired it from the FT.
thenextweb.com/news/tekpon-...
thenextweb.com/news/tekpon-...
Exclusive: Zendesk CEO Tom Eggeimeier tells me the company will see AI ARR reach up to $500M by the end of 2026. That's a 150% 🔺 from this year ($200M). Not bad since it was $0 in 2024.
He says Zendesk is now the disruptor, not the disrupted.
theaieconomy.substack.com/p/zendesk-ai...
He says Zendesk is now the disruptor, not the disrupted.
theaieconomy.substack.com/p/zendesk-ai...
Zendesk Eyes $500M in AI ARR by 2026
Three years into Tom Eggemeier’s leadership, Zendesk is scaling its AI business faster than ever, with projections signaling major growth
theaieconomy.substack.com
December 3, 2025 at 4:43 PM
Exclusive: Zendesk CEO Tom Eggeimeier tells me the company will see AI ARR reach up to $500M by the end of 2026. That's a 150% 🔺 from this year ($200M). Not bad since it was $0 in 2024.
He says Zendesk is now the disruptor, not the disrupted.
theaieconomy.substack.com/p/zendesk-ai...
He says Zendesk is now the disruptor, not the disrupted.
theaieconomy.substack.com/p/zendesk-ai...
Zendesk's evolution into an AI-first firm is paying off. The company projects AI ARR in 2026 will be $400M-$500M, a 150% jump from this year's $200M. CEO Tom Eggemeier warns Zendesk is "going to be the disruptor…not the disrupted."
theaieconomy.substack.com/p/zendesk-ai...
theaieconomy.substack.com/p/zendesk-ai...
Zendesk Eyes $500M in AI ARR by 2026
Three years into Tom Eggemeier’s leadership, Zendesk is scaling its AI business faster than ever, with projections signaling major growth
theaieconomy.substack.com
December 3, 2025 at 6:44 AM
Zendesk's evolution into an AI-first firm is paying off. The company projects AI ARR in 2026 will be $400M-$500M, a 150% jump from this year's $200M. CEO Tom Eggemeier warns Zendesk is "going to be the disruptor…not the disrupted."
theaieconomy.substack.com/p/zendesk-ai...
theaieconomy.substack.com/p/zendesk-ai...
Seeing a fun AI trend popping up where people are using NotebookLM to turn their resumes into infographics. It's a nice visual way to help explain your career path, especially if you've been out of work for some time 🙋♂️
November 21, 2025 at 10:59 PM
Seeing a fun AI trend popping up where people are using NotebookLM to turn their resumes into infographics. It's a nice visual way to help explain your career path, especially if you've been out of work for some time 🙋♂️
I think I'm done writing for now. Gonna shift focus...
November 19, 2025 at 6:08 PM
I think I'm done writing for now. Gonna shift focus...
ServiceNow is among the first to plug its AI stack — AI Control Tower, AI Experience, and Now Assist — into Microsoft’s new Agent 365 platform, tightening the link between the two companies’ approaches to enterprise AI. #MSIgnite
🔗 Read more: theaieconomy.substack.com/p/servicenow...
🔗 Read more: theaieconomy.substack.com/p/servicenow...
November 18, 2025 at 4:38 PM
ServiceNow is among the first to plug its AI stack — AI Control Tower, AI Experience, and Now Assist — into Microsoft’s new Agent 365 platform, tightening the link between the two companies’ approaches to enterprise AI. #MSIgnite
🔗 Read more: theaieconomy.substack.com/p/servicenow...
🔗 Read more: theaieconomy.substack.com/p/servicenow...
Microsoft is pushing Windows deeper into the AI era, adding system-level agent support, new Copilot integrations, on-device AI tools, and more — a major shift in how the OS handles automation and everyday workflows. #MSIgnite
🔗 Read more: theaieconomy.substack.com/p/microsoft-...
🔗 Read more: theaieconomy.substack.com/p/microsoft-...
November 18, 2025 at 4:12 PM
Microsoft is pushing Windows deeper into the AI era, adding system-level agent support, new Copilot integrations, on-device AI tools, and more — a major shift in how the OS handles automation and everyday workflows. #MSIgnite
🔗 Read more: theaieconomy.substack.com/p/microsoft-...
🔗 Read more: theaieconomy.substack.com/p/microsoft-...
Microsoft unveils Agent 365, a platform that gives every AI agent its own identity, security layer, and management controls — essentially treating bots like virtual employees. First up: a fully autonomous Sales Development Agent. #MSIgnite
🔗 Read more: theaieconomy.substack.com/p/microsoft-...
🔗 Read more: theaieconomy.substack.com/p/microsoft-...
November 18, 2025 at 4:07 PM
Microsoft unveils Agent 365, a platform that gives every AI agent its own identity, security layer, and management controls — essentially treating bots like virtual employees. First up: a fully autonomous Sales Development Agent. #MSIgnite
🔗 Read more: theaieconomy.substack.com/p/microsoft-...
🔗 Read more: theaieconomy.substack.com/p/microsoft-...
Canva is taking aim at the “Creative Operating System.” The company unveiled its first Design Foundation Model and a new AI assistant, “Ask @Canva,” to bring intelligence into every part of the design process. Plus, Affinity is now free for everybody.
theaieconomy.substack.com/p/canva-crea...
theaieconomy.substack.com/p/canva-crea...
October 30, 2025 at 5:10 PM
Canva is taking aim at the “Creative Operating System.” The company unveiled its first Design Foundation Model and a new AI assistant, “Ask @Canva,” to bring intelligence into every part of the design process. Plus, Affinity is now free for everybody.
theaieconomy.substack.com/p/canva-crea...
theaieconomy.substack.com/p/canva-crea...
🚀 Google Labs and DeepMind just launched Pomelli, an AI marketing tool that helps SMBs create on-brand social media campaigns in minutes. #AI #SMB #MarketingTech
theaieconomy.substack.com/p/pomelli-go...
theaieconomy.substack.com/p/pomelli-go...
October 28, 2025 at 6:41 PM
🚀 Google Labs and DeepMind just launched Pomelli, an AI marketing tool that helps SMBs create on-brand social media campaigns in minutes. #AI #SMB #MarketingTech
theaieconomy.substack.com/p/pomelli-go...
theaieconomy.substack.com/p/pomelli-go...
🚀 ServiceNow and Nvidia unveil Apriel 2.0, a 15B-parameter compact AI model for regulated industries. It offers multimodal reasoning, low latency, and single-GPU efficiency—an evolution of Apriel Nemotron.
theaieconomy.substack.com/p/servicenow...
theaieconomy.substack.com/p/servicenow...
ServiceNow and Nvidia Unveil Apriel 2.0, Built for Regulated Industries
The new compact open model combines advanced reasoning and multimodal AI to power enterprise workflows safely and efficiently
theaieconomy.substack.com
October 28, 2025 at 6:33 PM
🚀 ServiceNow and Nvidia unveil Apriel 2.0, a 15B-parameter compact AI model for regulated industries. It offers multimodal reasoning, low latency, and single-GPU efficiency—an evolution of Apriel Nemotron.
theaieconomy.substack.com/p/servicenow...
theaieconomy.substack.com/p/servicenow...
Microsoft 365 Copilot just got smarter. Employees can use two new agents to build custom apps and automate workflows. Microsoft has also unveiled a lightweight version of Copilot Studio. #Microsoft #AI #Copilot
theaieconomy.substack.com/p/microsoft-...
theaieconomy.substack.com/p/microsoft-...
October 28, 2025 at 6:21 PM
Microsoft 365 Copilot just got smarter. Employees can use two new agents to build custom apps and automate workflows. Microsoft has also unveiled a lightweight version of Copilot Studio. #Microsoft #AI #Copilot
theaieconomy.substack.com/p/microsoft-...
theaieconomy.substack.com/p/microsoft-...
Adobe just unveiled Firefly 5 — a 4MP AI image model that gives creators control over every pixel via new layered prompt editing. It also promises more photorealistic results and humans looking more human-like. #adobemax
theaieconomy.substack.com/p/adobe-fire...
theaieconomy.substack.com/p/adobe-fire...
October 28, 2025 at 6:03 PM
Adobe just unveiled Firefly 5 — a 4MP AI image model that gives creators control over every pixel via new layered prompt editing. It also promises more photorealistic results and humans looking more human-like. #adobemax
theaieconomy.substack.com/p/adobe-fire...
theaieconomy.substack.com/p/adobe-fire...
SAP is challenging the enterprise software status quo, promoting “best-of-breed as a suite” in AI. I spoke with exec Muhammad Alam about how this approach unifies apps, harmonizes data, and delivers high-value AI w/o creating walled gardens of the past.
theaieconomy.substack.com/p/sap-integr...
theaieconomy.substack.com/p/sap-integr...
October 26, 2025 at 4:12 PM
SAP is challenging the enterprise software status quo, promoting “best-of-breed as a suite” in AI. I spoke with exec Muhammad Alam about how this approach unifies apps, harmonizes data, and delivers high-value AI w/o creating walled gardens of the past.
theaieconomy.substack.com/p/sap-integr...
theaieconomy.substack.com/p/sap-integr...
Lattice HR is marking its new era by reshaping how employees work—putting habits and smarter AI agents at the core of its platform. The goal: help people focus on what really matters each day.
theaieconomy.substack.com/p/lattice-wo...
theaieconomy.substack.com/p/lattice-wo...
October 21, 2025 at 5:16 PM
Lattice HR is marking its new era by reshaping how employees work—putting habits and smarter AI agents at the core of its platform. The goal: help people focus on what really matters each day.
theaieconomy.substack.com/p/lattice-wo...
theaieconomy.substack.com/p/lattice-wo...
Marc Benioff is well-media trained. When asked to comment on reports that Salesforce would invest in Black Forest Labs, he says he didn't know, that he first heard about it through Sleeping Beauty. 😂🤦🏻♂️🤷🏻♂️
October 14, 2025 at 8:13 PM
Marc Benioff is well-media trained. When asked to comment on reports that Salesforce would invest in Black Forest Labs, he says he didn't know, that he first heard about it through Sleeping Beauty. 😂🤦🏻♂️🤷🏻♂️
Marc Benioff asked during media Q&A by reporter from Fortune about National Guard remarks with the New York Times. Benioff brushes it off saying he wants to focus on Agentforce (some folks applaud) right now, but says he's all about trust and safety.
October 14, 2025 at 7:57 PM
Marc Benioff asked during media Q&A by reporter from Fortune about National Guard remarks with the New York Times. Benioff brushes it off saying he wants to focus on Agentforce (some folks applaud) right now, but says he's all about trust and safety.
Salesforce just dropped Agentforce 360 — its biggest push yet to make AI actually useful inside enterprises. The goal? Help companies escape “AI pilot purgatory” and turn prototypes into production-ready agents.
October 13, 2025 at 12:19 PM
Salesforce just dropped Agentforce 360 — its biggest push yet to make AI actually useful inside enterprises. The goal? Help companies escape “AI pilot purgatory” and turn prototypes into production-ready agents.
Benioff prev. threatened to pull Dreamforce from SF, citing crime, but then praised then-Mayor Breed and recommitted to the city. Now, he wants National Guard brought in, saying there aren't enough police—he shouldn't have to pay for them, he says.
www.nytimes.com/2025/10/10/u...
www.nytimes.com/2025/10/10/u...
Marc Benioff Says Trump Should Send Guard Troops to San Francisco
www.nytimes.com
October 10, 2025 at 11:35 PM
Benioff prev. threatened to pull Dreamforce from SF, citing crime, but then praised then-Mayor Breed and recommitted to the city. Now, he wants National Guard brought in, saying there aren't enough police—he shouldn't have to pay for them, he says.
www.nytimes.com/2025/10/10/u...
www.nytimes.com/2025/10/10/u...
Fantastic: Checked the weather for SF next week and #Dreamforce could be largely indoors. The Howard Street events (a.k.a. Salesforce Park) could be rained out. Packing should be fun! 😂😖🤷🏻♂️ #DF25
October 9, 2025 at 5:49 AM
Fantastic: Checked the weather for SF next week and #Dreamforce could be largely indoors. The Howard Street events (a.k.a. Salesforce Park) could be rained out. Packing should be fun! 😂😖🤷🏻♂️ #DF25
SAP is reframing Joule as being a network of specialized AI agents aimed at tackling end-to-end workflow automation. It has unveiled 15 new bots spanning its entire product lineup. #SAPConnect
theaieconomy.substack.com/p/sap-expand...
theaieconomy.substack.com/p/sap-expand...
SAP Pushes Joule Into the Future With 15 New AI Agents
At its inaugural SAP Connect event, the company unveiled a sweeping expansion of its Joule platform, embedding AI across supply chain, finance, HR, and more
theaieconomy.substack.com
October 6, 2025 at 3:49 PM
SAP is reframing Joule as being a network of specialized AI agents aimed at tackling end-to-end workflow automation. It has unveiled 15 new bots spanning its entire product lineup. #SAPConnect
theaieconomy.substack.com/p/sap-expand...
theaieconomy.substack.com/p/sap-expand...
SAP has announced Engagement Cloud, a new app giving orgs a comprehensive view of marketing, sales, service, and commerce to provide customers with personalized experiences. And it's powered by its Joule AI agents. This is a Salesforce Customer 360 rival.
theaieconomy.substack.com/p/sap-engage...
theaieconomy.substack.com/p/sap-engage...
SAP Engagement Cloud Unites AI, Data, and CX in a Single Platform
The new platform unifies marketing, sales, service, and commerce workflows, offering real-time insights and personalized experiences at scale
theaieconomy.substack.com
October 6, 2025 at 1:22 PM
SAP has announced Engagement Cloud, a new app giving orgs a comprehensive view of marketing, sales, service, and commerce to provide customers with personalized experiences. And it's powered by its Joule AI agents. This is a Salesforce Customer 360 rival.
theaieconomy.substack.com/p/sap-engage...
theaieconomy.substack.com/p/sap-engage...
Salesforce has launched Agentforce Vibes, a vibe coding platform for anyone to build enterprise apps powered by their CRM data. It even has a AI agent to help called Vibe Codey. Will this be a new mascot Salesforce parades around next week at Dreamforce?
theaieconomy.substack.com/p/salesforce...
theaieconomy.substack.com/p/salesforce...
Salesforce's Agentforce Vibes Turns Ideas into Apps
With AI-powered coding and the Vibe Codey agent, anyone can generate, test, and deploy apps—no coding experience needed
theaieconomy.substack.com
October 5, 2025 at 7:34 PM
Salesforce has launched Agentforce Vibes, a vibe coding platform for anyone to build enterprise apps powered by their CRM data. It even has a AI agent to help called Vibe Codey. Will this be a new mascot Salesforce parades around next week at Dreamforce?
theaieconomy.substack.com/p/salesforce...
theaieconomy.substack.com/p/salesforce...
Lattice, the HR tech platform, is ready for its "refounding" moment. CEO Sarah Franklin tells me the company will soon become AI-first, helping employees tackle habitual tasks, not cyclical ones. It aims to enhance employee conversations within orgs.
theaieconomy.substack.com/p/lattice-ce...
theaieconomy.substack.com/p/lattice-ce...
Lattice’s Refounding Moment
CEO Sarah Franklin is steering the HR tech startup into the AI era, reimagining how companies develop people and scale human potential
theaieconomy.substack.com
October 4, 2025 at 5:47 PM
Lattice, the HR tech platform, is ready for its "refounding" moment. CEO Sarah Franklin tells me the company will soon become AI-first, helping employees tackle habitual tasks, not cyclical ones. It aims to enhance employee conversations within orgs.
theaieconomy.substack.com/p/lattice-ce...
theaieconomy.substack.com/p/lattice-ce...