Learn how UConn modernized password management with ATO Protect.

Read the Case Study here: www.trusona.com/case-study/u...

#Cybersecurity #HigherEd #IdentitySecurity #ITHelpdesk #DigitalTransformation #Trusona #ATOProtect

With ATO Protect, help desks verify users directly with authoritative sources like DMVs. Real data, not guesswork. No ghosts slipping through.

Keep your support line secure and your users protected. Because in cybersecurity, belief isn’t enough. Proof is everything.

It’s time to turn the help desk from a weak point into a first line of defense.

Enforce call-backs to official numbers, use strong identity verification, and adopt phishing-resistant MFA.

CISOs must show measurable controls, strong identity proofing, and phishing-resistant MFA. When a board asks for your defense, have evidence ready and not just a policy.

This threat group has breached major enterprises using vishing, MFA fatigue, and impersonation tactics that target help desks. By manipulating humans, they bypass technical defenses.

Attackers impersonated an employee, convinced a help-desk agent to reset credentials, and gained full access to internal systems, causing an estimated $100 million in damages.

This wasn’t a failure of technology. It was a failure of verification.

Our latest article breaks down how attackers used social engineering to bypass MFA, what lessons organizations can learn, and what steps every help desk should take today to prevent the next MGM-style breach.

Watch the on-demand recording to learn how gangs like Scattered Spider exploit help desk workflows, which strategies are actually stopping them, and how organizations are building stronger human-layer defenses

#Cybersecurity #SocialEngineering #HelpDeskSecurity #RansomwareDefense #Trusona

You’ll learn how cybercriminals exploit help desks to bypass security controls, and how to stop them before they succeed. Your help desk could be the easiest way in for attackers.

Phishing emails gave way to vishing calls, and now AI tools make voice and video cloning easy for attackers. The human layer is under direct attack.

Fight back with ATO Protect and our free included trainings from Trusona experts. Staying ahead means adapting faster than the attackers.

Legacy tools cannot keep up. Organizations need secure identity proofing, hardware-bound authentication and context-based risk signals to stop AI-powered vishing before it leads to a breach.

#Cybersecurity
#IdentityProtection
#SocialEngineering
#HelpDeskSecurity
#GenerativeAI

Read more in our latest blog here: www.trusona.com/blog/roi-hel...

#CyberSecurity #DataBreach #ROI #HelpDeskSecurity #Trusona