Shane
@userequalsshane.bsky.social
Salesforce, RevOps, GTM. Co-Founder of @Oniic-io.bsky.social, a Salesforce ISV partner passionate about measuring and driving user adoption via RecordWatch, available on the AppExchange.
I’ve been using Salesforce’s Weekly Export Service every Friday for like 8 years. Recently I’ve been getting an error if I try to download more than one file at once, making an already cumbersome tool basically unusable…
October 31, 2025 at 3:00 PM
I’ve been using Salesforce’s Weekly Export Service every Friday for like 8 years. Recently I’ve been getting an error if I try to download more than one file at once, making an already cumbersome tool basically unusable…
New to generative AI or need a refresher? Trailhead’s got you covered with prompt fundamentals! trailhead.salesforce.com/content/lear...
Prompt Fundamentals
Learn to craft AI prompts with precision. Enhance your skills with our comprehensive guide on writing and structuring effective AI prompts.
trailhead.salesforce.com
October 27, 2025 at 6:37 PM
New to generative AI or need a refresher? Trailhead’s got you covered with prompt fundamentals! trailhead.salesforce.com/content/lear...
Salesforce quick tip: Instead of refreshing an entire dashboard, use the new custom dashboard refresh controls to update individual widgets for faster insights.
October 26, 2025 at 7:43 PM
Salesforce quick tip: Instead of refreshing an entire dashboard, use the new custom dashboard refresh controls to update individual widgets for faster insights.
No one’s stopping you from logging into Salesforce as your executives and “favoriting” important reports and dashboards as them. “Where’s that report?” Check your favorites!
October 25, 2025 at 12:00 AM
No one’s stopping you from logging into Salesforce as your executives and “favoriting” important reports and dashboards as them. “Where’s that report?” Check your favorites!
“But what the conference didn’t address were weaknesses exposed by the recent spate of Salesforce-related breaches that affected more than 700 companies and nearly 1.5 billion records, inspiring 70-plus lawsuits.”
www.csoonline.com/article/4076...
www.csoonline.com/article/4076...
Salesforce’s glaring Dreamforce omission: Vital security lessons from Salesloft Drift
Salesforce failed to address the massive wave of OAuth breaches at its Dreamforce conference, but securing third-party authentication is paramount for the agentic future it seeks.
www.csoonline.com
October 23, 2025 at 5:05 PM
“But what the conference didn’t address were weaknesses exposed by the recent spate of Salesforce-related breaches that affected more than 700 companies and nearly 1.5 billion records, inspiring 70-plus lawsuits.”
www.csoonline.com/article/4076...
www.csoonline.com/article/4076...
Number three, 100%! A consultant who starts giving advice before even looking at your systems is probably a snake oil salesman: www.revopscoop.com/post/revops-...
RevOps Co-op Blog: RevOps Consultant Red and Green Flags
Hiring a RevOps consultant? Learn how to spot the red and green flags—from cookie-cutter setups to dangerous data “fixes” that break your CRM.
www.revopscoop.com
October 23, 2025 at 4:58 PM
Number three, 100%! A consultant who starts giving advice before even looking at your systems is probably a snake oil salesman: www.revopscoop.com/post/revops-...
Want to receive all apex and flow error alerts?
In Setup > Process Automation Settings set “Send Process or Flow Error Email to” to “Apex Exception Email Recipients”. Then add your email under Setup > Apex Exception Email.
You’ll now get an email every time any apex class/trigger or flow fails!
In Setup > Process Automation Settings set “Send Process or Flow Error Email to” to “Apex Exception Email Recipients”. Then add your email under Setup > Apex Exception Email.
You’ll now get an email every time any apex class/trigger or flow fails!
October 23, 2025 at 4:55 PM
Want to receive all apex and flow error alerts?
In Setup > Process Automation Settings set “Send Process or Flow Error Email to” to “Apex Exception Email Recipients”. Then add your email under Setup > Apex Exception Email.
You’ll now get an email every time any apex class/trigger or flow fails!
In Setup > Process Automation Settings set “Send Process or Flow Error Email to” to “Apex Exception Email Recipients”. Then add your email under Setup > Apex Exception Email.
You’ll now get an email every time any apex class/trigger or flow fails!
Reposted by Shane
Salesforce is betting that orgs will adopt AI through their existing Salesforce infrastructure rather than building from scratch with AI-native competitors.
It’s a smart bet given their install base but how will they transition an ecosystem of 6,000+ apps and 5M+ developers to embrace AI agents?
It’s a smart bet given their install base but how will they transition an ecosystem of 6,000+ apps and 5M+ developers to embrace AI agents?
October 22, 2025 at 11:25 AM
Salesforce is betting that orgs will adopt AI through their existing Salesforce infrastructure rather than building from scratch with AI-native competitors.
It’s a smart bet given their install base but how will they transition an ecosystem of 6,000+ apps and 5M+ developers to embrace AI agents?
It’s a smart bet given their install base but how will they transition an ecosystem of 6,000+ apps and 5M+ developers to embrace AI agents?
Well this is a horrifying sentence: “government will be the largest users of agentic technologies of any industry,” predicted one Salesforce exec. www.nextgov.com/artificial-i...
Salesforce pitches AI agents as the government sheds staff
Amid the White House’s ongoing push to reduce the federal workforce, “government will be the largest users of agentic technologies of any industry,” predicted one Salesforce exec.
www.nextgov.com
October 22, 2025 at 3:14 PM
Well this is a horrifying sentence: “government will be the largest users of agentic technologies of any industry,” predicted one Salesforce exec. www.nextgov.com/artificial-i...
Has anyone signed up for the Setup Powered by Agentforce pilot? admin.salesforce.com/blog/2025/in...
Introducing Setup Powered by Agentforce: Your New Admin Superpower - Salesforce Admins
Hello, Awesome Admins! I’m excited to tell you about how we’re improving Setup with the power of Agentforce (pilot at Dreamforce). This will make your life easier by helping with key tasks like managi...
admin.salesforce.com
October 21, 2025 at 2:38 PM
Has anyone signed up for the Setup Powered by Agentforce pilot? admin.salesforce.com/blog/2025/in...
So are we all gonna actually say “Agentforce Sales” instead of Sales Cloud now or nah? www.salesforceben.com/salesforce-r...
Salesforce Rebrands Sales Cloud to Agentforce Sales at Dreamforce ‘25 | Salesforce Ben
Explore how AI agents will be shaping the experience of sales teams on Agentforce Sales, introduced at Dreamforce 2025.
www.salesforceben.com
October 20, 2025 at 7:50 PM
So are we all gonna actually say “Agentforce Sales” instead of Sales Cloud now or nah? www.salesforceben.com/salesforce-r...
When’s the last time you ran a 30-minute scorecard sync to align KPIs and SLAs across teams? martech.org/youre-paying...
You're paying your sales and marketing teams to sabotage each other | MarTech
Growth stalls when sales and marketing are rewarded for different wins. Better incentives get both teams rowing in the same direction.
martech.org
October 20, 2025 at 3:41 PM
When’s the last time you ran a 30-minute scorecard sync to align KPIs and SLAs across teams? martech.org/youre-paying...
I spent hours trying to get a Google AppScript to send me a personalized newsletter and had to use Gemini and hoo boy was it terrible at correctly linking to content.
October 18, 2025 at 3:55 PM
I spent hours trying to get a Google AppScript to send me a personalized newsletter and had to use Gemini and hoo boy was it terrible at correctly linking to content.
Setting up a spam filter for “Agentic Enterprise”
October 18, 2025 at 3:47 PM
Setting up a spam filter for “Agentic Enterprise”
Reposted by Shane
For any admins out there, please upvote this idea on the IdeaExchange to encourage Salesforce to say NO to ICE contracts: ideas.salesforce.com/s/idea/a0BHp...
IdeaExchange
ideas.salesforce.com
October 17, 2025 at 7:34 PM
For any admins out there, please upvote this idea on the IdeaExchange to encourage Salesforce to say NO to ICE contracts: ideas.salesforce.com/s/idea/a0BHp...
Great day to feel shitty about being involved with Salesforce in any way, shape, or form. www.nytimes.com/2025/10/16/u...
Salesforce Offers Its Services to Boost Trump’s Immigration Force
www.nytimes.com
October 17, 2025 at 6:12 PM
Great day to feel shitty about being involved with Salesforce in any way, shape, or form. www.nytimes.com/2025/10/16/u...
Reposted by Shane
My boss: Can't you get Copilot to validate the info in the spreadsheet?
Me: Well, do we want it to be accurate or not? Because either I check it myself or I ask Copilot and then check its output *and* the spreadsheet, so...
Boss: What's the point of Copilot then?
Me: Exactly.
Me: Well, do we want it to be accurate or not? Because either I check it myself or I ask Copilot and then check its output *and* the spreadsheet, so...
Boss: What's the point of Copilot then?
Me: Exactly.
September 3, 2025 at 10:35 PM
My boss: Can't you get Copilot to validate the info in the spreadsheet?
Me: Well, do we want it to be accurate or not? Because either I check it myself or I ask Copilot and then check its output *and* the spreadsheet, so...
Boss: What's the point of Copilot then?
Me: Exactly.
Me: Well, do we want it to be accurate or not? Because either I check it myself or I ask Copilot and then check its output *and* the spreadsheet, so...
Boss: What's the point of Copilot then?
Me: Exactly.
Reposted by Shane
Webinars that require a business email...
I don't have a business email that isn't a Gmail account because I am unemployed. 🥲
Y u no let me learn just because I can't be in your sales funnel.
I don't have a business email that isn't a Gmail account because I am unemployed. 🥲
Y u no let me learn just because I can't be in your sales funnel.
September 1, 2025 at 3:28 PM
Webinars that require a business email...
I don't have a business email that isn't a Gmail account because I am unemployed. 🥲
Y u no let me learn just because I can't be in your sales funnel.
I don't have a business email that isn't a Gmail account because I am unemployed. 🥲
Y u no let me learn just because I can't be in your sales funnel.
It’s a holiday weekend, so I won’t be looking into this, but this is so embarrassing for Salesloft 😬
August 29, 2025 at 10:05 PM
It’s a holiday weekend, so I won’t be looking into this, but this is so embarrassing for Salesloft 😬
Dreamforce, I need you to calm down.
August 21, 2025 at 9:02 PM
Dreamforce, I need you to calm down.
Where are the AI apps? www.tiktok.com/t/ZP8B6Jbf2/
Am I out of the loop or just haven’t found the right tooling? #programming #ai #claude
TikTok video by Andrew Schmelyun
www.tiktok.com
August 19, 2025 at 4:35 AM
Where are the AI apps? www.tiktok.com/t/ZP8B6Jbf2/
I think I’m going to sign up for my Marketing Cloud Account Engagement Specialist certification. Honestly I’m not sure why I’ve shunned marketing operations for so long, marketers are way more fun than sales.
August 2, 2025 at 1:01 AM
I think I’m going to sign up for my Marketing Cloud Account Engagement Specialist certification. Honestly I’m not sure why I’ve shunned marketing operations for so long, marketers are way more fun than sales.
Excited to be launching our partner referral program! Are you a Salesforce consultant looking to add a valuable tool to your consulting toolkit, support your clients in driving adoption and maintaining compliance, and getting rewarded for referrals!? Check it out: www.oniic.io/referral-par...
Referral Partner — Oniic
www.oniic.io
July 24, 2025 at 6:09 PM
Excited to be launching our partner referral program! Are you a Salesforce consultant looking to add a valuable tool to your consulting toolkit, support your clients in driving adoption and maintaining compliance, and getting rewarded for referrals!? Check it out: www.oniic.io/referral-par...
Reposted by Shane
We should have listened when the modems screamed at us.
July 22, 2025 at 2:30 PM
We should have listened when the modems screamed at us.
I see support now defaults to Agentforce. Went great.
Me: *states my issue*
AF: Can you restate your question?
Me: *restates my question*
AF: I can answer support related questions.
Me: can I open a case?
AF: *creates a case, subject “unhappy with support”, connects me the wrong department “
Me: *states my issue*
AF: Can you restate your question?
Me: *restates my question*
AF: I can answer support related questions.
Me: can I open a case?
AF: *creates a case, subject “unhappy with support”, connects me the wrong department “
July 22, 2025 at 3:54 PM
I see support now defaults to Agentforce. Went great.
Me: *states my issue*
AF: Can you restate your question?
Me: *restates my question*
AF: I can answer support related questions.
Me: can I open a case?
AF: *creates a case, subject “unhappy with support”, connects me the wrong department “
Me: *states my issue*
AF: Can you restate your question?
Me: *restates my question*
AF: I can answer support related questions.
Me: can I open a case?
AF: *creates a case, subject “unhappy with support”, connects me the wrong department “