https://amycmitchell.substack.com/
https://www.linkedin.com/in/amycmitchell/
It’s rarely about who’s right. It’s about what kind of decision everyone’s actually trying to make.
It’s rarely about who’s right. It’s about what kind of decision everyone’s actually trying to make.
Customers are curious but unsure how to buy.
The SKU exists — but no one’s quoting it.
That’s an offer gap — where your product stops translating into something people can buy.
You can fix it without a single line of code.
Customers are curious but unsure how to buy.
The SKU exists — but no one’s quoting it.
That’s an offer gap — where your product stops translating into something people can buy.
You can fix it without a single line of code.
Not demo it.
Not pilot it.
Buy it.
If you can’t answer that fast, you might have found your next growth blocker — and your next opportunity.
Your roadmap builds features.
Your offer drives growth.
Not demo it.
Not pilot it.
Buy it.
If you can’t answer that fast, you might have found your next growth blocker — and your next opportunity.
Your roadmap builds features.
Your offer drives growth.
Reasons brand is a product job:
1️⃣ Your product is the brand
2️⃣ User-generated content and reviews outweigh traditional product visibility
3️⃣ Think about how your product makes people feel
buff.ly/z7Hb1LY
Reasons brand is a product job:
1️⃣ Your product is the brand
2️⃣ User-generated content and reviews outweigh traditional product visibility
3️⃣ Think about how your product makes people feel
buff.ly/z7Hb1LY
But:
“40% of support tickets come from confusion this refresh will eliminate”
That reframing turns progress updates into business insight. And keeps your quiet pilot visible at the right altitude.
But:
“40% of support tickets come from confusion this refresh will eliminate”
That reframing turns progress updates into business insight. And keeps your quiet pilot visible at the right altitude.
You’re reducing support tickets and unlocking expansion.
Quiet work only stays tactical if you describe it that way.
Frame outcomes, not effort. That’s how invisible work becomes strategic work.
You’re reducing support tickets and unlocking expansion.
Quiet work only stays tactical if you describe it that way.
Frame outcomes, not effort. That’s how invisible work becomes strategic work.
All urgent. And all landing at once.
My latest article looks at how product managers can translate that swirl into progress through
• architecture alignment,
• incremental automation,
• platform maturity.
All urgent. And all landing at once.
My latest article looks at how product managers can translate that swirl into progress through
• architecture alignment,
• incremental automation,
• platform maturity.
No headcount. No roadmap.
Before you start, ask:
- What’s my exit plan once this works?
Quiet pilots build systems. Product leaders make sure they don’t get stuck maintaining them.
No headcount. No roadmap.
Before you start, ask:
- What’s my exit plan once this works?
Quiet pilots build systems. Product leaders make sure they don’t get stuck maintaining them.
→ Forward-selling a service that doesn’t exist yet
→ Building a catalog no one asked for
These “quiet pilots” quietly shape product direction long before the roadmap catches up.
The trick? Making sure your quiet impact doesn’t stay invisible.
→ Forward-selling a service that doesn’t exist yet
→ Building a catalog no one asked for
These “quiet pilots” quietly shape product direction long before the roadmap catches up.
The trick? Making sure your quiet impact doesn’t stay invisible.
1️⃣ Fund value streams, not projects
- Teams stop waiting for permission
2️⃣ If your feedback loop runs quarterly, you are not learning fast enough
3️⃣ Architecture that enables incremental change
- Invest in the boring plumbing
buff.ly/eexcklp
1️⃣ Fund value streams, not projects
- Teams stop waiting for permission
2️⃣ If your feedback loop runs quarterly, you are not learning fast enough
3️⃣ Architecture that enables incremental change
- Invest in the boring plumbing
buff.ly/eexcklp
Fewer escalations.
Cleaner handoffs.
Faster proof of value.
Revenue starts arriving sooner — and sticking longer.
That’s the quiet power of focusing on Time to First Success.
Fewer escalations.
Cleaner handoffs.
Faster proof of value.
Revenue starts arriving sooner — and sticking longer.
That’s the quiet power of focusing on Time to First Success.
It’s failing because it relies on people caring that much.
You don’t need another workshop. Turning good intentions into structure, clear roles, and small feedback loops makes it easier next time.
It’s failing because it relies on people caring that much.
You don’t need another workshop. Turning good intentions into structure, clear roles, and small feedback loops makes it easier next time.
Outages. Reorgs. Launches that flop. Every product manager has lived through at least one of them.
The trick is learning how to recover fast, steady your team, and move forward stronger.
Outages. Reorgs. Launches that flop. Every product manager has lived through at least one of them.
The trick is learning how to recover fast, steady your team, and move forward stronger.
What’s your real moment of first value — setup complete, data flowing, or the first dashboard used?
Without that shared definition, everyone’s running toward a different finish line.
What’s your real moment of first value — setup complete, data flowing, or the first dashboard used?
Without that shared definition, everyone’s running toward a different finish line.
Your day says “Handle onboarding issues.”
It’s wild how fast onboarding work takes over.
One escalation turns into a pattern, and suddenly PMs are the safety net.
If that’s happening, it’s not a people problem — it’s a system one.
Your day says “Handle onboarding issues.”
It’s wild how fast onboarding work takes over.
One escalation turns into a pattern, and suddenly PMs are the safety net.
If that’s happening, it’s not a people problem — it’s a system one.
1️⃣ Focus on the right stakeholders
2️⃣ Build trust with stakeholders
3️⃣ Engage stakeholders early and often
- Keep them involved in why and how a decision is made
buff.ly/kzZd7p3
1️⃣ Focus on the right stakeholders
2️⃣ Build trust with stakeholders
3️⃣ Engage stakeholders early and often
- Keep them involved in why and how a decision is made
buff.ly/kzZd7p3
If your value shows up after the work is done, you’ll always be the fixer, not the shaper.
Start earlier. Ask what success could look like, not just what’s wrong.
That’s how precision becomes influence.
If your value shows up after the work is done, you’ll always be the fixer, not the shaper.
Start earlier. Ask what success could look like, not just what’s wrong.
That’s how precision becomes influence.
You’re praised for catching issues, not for shaping direction.
Decisions happen before you’re looped in.
Your feedback lands like a verdict.
It’s not a performance problem; it’s a perception shift waiting to happen.
You’re praised for catching issues, not for shaping direction.
Decisions happen before you’re looped in.
Your feedback lands like a verdict.
It’s not a performance problem; it’s a perception shift waiting to happen.
It’s about the layers underneath — framing, process, values, sponsorship.
Seeing those layers is what finally turns debate into progress.
It’s about the layers underneath — framing, process, values, sponsorship.
Seeing those layers is what finally turns debate into progress.
Until it starts making people hesitate to share ideas with you.
It’s not that you’re “too much.”
It’s that your sharpness shows up before your curiosity does.
If you want more influence, lead with openness before accuracy.
Until it starts making people hesitate to share ideas with you.
It’s not that you’re “too much.”
It’s that your sharpness shows up before your curiosity does.
If you want more influence, lead with openness before accuracy.
They’re trusted to protect the product, but not to shape it.
It’s not about competence. It’s perception.
When people see you as the safety net, they stop seeing you as the strategist.
They’re trusted to protect the product, but not to shape it.
It’s not about competence. It’s perception.
When people see you as the safety net, they stop seeing you as the strategist.
3 steps to empower your product team:
1️⃣ Match people's strengths to where they're needed
2️⃣ Communicate the goals of the organization
3️⃣ Help decisions travel quickly
buff.ly/Q5dgZbO
3 steps to empower your product team:
1️⃣ Match people's strengths to where they're needed
2️⃣ Communicate the goals of the organization
3️⃣ Help decisions travel quickly
buff.ly/Q5dgZbO
✅ Show what’s feasible today
✅ Expose what’s risky tomorrow
✅ Connect maturity work to revenue impact
The goal isn’t to slow momentum — it’s to make sure it lasts
✅ Show what’s feasible today
✅ Expose what’s risky tomorrow
✅ Connect maturity work to revenue impact
The goal isn’t to slow momentum — it’s to make sure it lasts
You just need to map readiness.
Start with:
A capability checklist → what’s in place vs. missing
A maturity model → where you stand today
You just need to map readiness.
Start with:
A capability checklist → what’s in place vs. missing
A maturity model → where you stand today
The small shift that made product work calmer (and faster):
Stop Logging Risks. Start Driving Decisions.
The small shift that made product work calmer (and faster):
Stop Logging Risks. Start Driving Decisions.