https://amycmitchell.substack.com/
https://www.linkedin.com/in/amycmitchell/
Product managers often treat AI like traditional code—ship it and move on. But AI requires "gardening," not just building.
More on handling post-launch decay for product managers: buff.ly/Hv8Q1yN
Product managers often treat AI like traditional code—ship it and move on. But AI requires "gardening," not just building.
More on handling post-launch decay for product managers: buff.ly/Hv8Q1yN
When you share eval notes, screenshots, and recordings, the conversation changes:
- concerns become visible
- tradeoffs become explicit
- alignment happens faster
Evals don’t slow teams down.
When you share eval notes, screenshots, and recordings, the conversation changes:
- concerns become visible
- tradeoffs become explicit
- alignment happens faster
Evals don’t slow teams down.
Evals trade exhaustive testing for prioritized validation:
a small set of high-impact, high-risk scenarios that reflect real customer use.
The goal is “we understand what could go wrong...and we’re aligned on the tradeoffs.”
Evals trade exhaustive testing for prioritized validation:
a small set of high-impact, high-risk scenarios that reflect real customer use.
The goal is “we understand what could go wrong...and we’re aligned on the tradeoffs.”
Lately, that difference shows up in flatter organizations, faster AI-enabled product work, and more ambiguous initiatives.
buff.ly/PCz6887
Lately, that difference shows up in flatter organizations, faster AI-enabled product work, and more ambiguous initiatives.
buff.ly/PCz6887
Product managers understand why:
- real customer journeys
- business context
- the failure modes that cause churn or escalation
Evals capture product judgment and make it runnable — so confidence doesn’t live only in one person’s head.
Product managers understand why:
- real customer journeys
- business context
- the failure modes that cause churn or escalation
Evals capture product judgment and make it runnable — so confidence doesn’t live only in one person’s head.
It’s about customer workflows crossing team boundaries in your product
Evals give you a way to turn that intuition into something visible and actionable.
It’s about customer workflows crossing team boundaries in your product
Evals give you a way to turn that intuition into something visible and actionable.
1. Keep your product knowledge base current
2. Make it easy for humans and AI to gain information
3. Help buyers know about you
This post from Eli Schwartz has more on AI visibility for product people.
1. Keep your product knowledge base current
2. Make it easy for humans and AI to gain information
3. Help buyers know about you
This post from Eli Schwartz has more on AI visibility for product people.
so does operational maturity.
Without it, growth slows.
PM focus erodes.
Success becomes friction.
Scaling is not side work.
It is product work.
so does operational maturity.
Without it, growth slows.
PM focus erodes.
Success becomes friction.
Scaling is not side work.
It is product work.
A better question is:
What capability is missing for this product to scale?
That shift turns ownership fights
into growth conversations.
A better question is:
What capability is missing for this product to scale?
That shift turns ownership fights
into growth conversations.
I don’t think that means product managers need to “do GTM.”
I think it means some launches aren’t finished yet.
I don’t think that means product managers need to “do GTM.”
I think it means some launches aren’t finished yet.
handoff is impossible.
Not due to resistance.
Due to dependency.
You are not hoarding work.
The system is not ready to let go.
handoff is impossible.
Not due to resistance.
Due to dependency.
You are not hoarding work.
The system is not ready to let go.
That is why everyone keeps looping you in.
Sales questions. Custom requests. Onboarding edge cases.
Not because you should own them.
Because you always have.
Early success creates hidden drag.
That is why everyone keeps looping you in.
Sales questions. Custom requests. Onboarding edge cases.
Not because you should own them.
Because you always have.
Early success creates hidden drag.
"Iterate on the prompts. If a prompt isn't helping, change it."
bit.ly/4oUNvnU
"Iterate on the prompts. If a prompt isn't helping, change it."
bit.ly/4oUNvnU
You grow by choosing:
• which friction is systemic
• which confusion is blocking others
• which work is worth walking away from
Strategy isn’t cleanup.
It’s building paths others can follow.
You grow by choosing:
• which friction is systemic
• which confusion is blocking others
• which work is worth walking away from
Strategy isn’t cleanup.
It’s building paths others can follow.
They make chaos understood:
• patterns instead of noise
• narratives instead of updates
• decisions before escalations
That’s why leadership keeps pulling them “away.”
They’re not being pulled out — they’re being pulled up.
They make chaos understood:
• patterns instead of noise
• narratives instead of updates
• decisions before escalations
That’s why leadership keeps pulling them “away.”
They’re not being pulled out — they’re being pulled up.
Early product work needs a different kind of thinking.
I wrote about the work that comes before the money shows up.
Early product work needs a different kind of thinking.
I wrote about the work that comes before the money shows up.
It’s a signal.
You’re starting to work in the space between teams —
where strategy, translation, and influence actually live.
It’s a signal.
You’re starting to work in the space between teams —
where strategy, translation, and influence actually live.
They’re not avoiding product work.
They’re connecting it.
That role is real.
And more product managers are moving into it than they realize.
They’re not avoiding product work.
They’re connecting it.
That role is real.
And more product managers are moving into it than they realize.
Clarity earns trust.
If you can’t explain the business impact in 1–2 clean sentences, you’re not ready for the meeting.
Keep distilling.
Clarity earns trust.
If you can’t explain the business impact in 1–2 clean sentences, you’re not ready for the meeting.
Keep distilling.
Don’t just ask for a final number.
Ask to see the model. Work on assumptions together.
It turns Finance from a checkpoint into a partner.
Don’t just ask for a final number.
Ask to see the model. Work on assumptions together.
It turns Finance from a checkpoint into a partner.
They need the right context.
New article on the builder PM moves that make that happen:
They need the right context.
New article on the builder PM moves that make that happen:
If it’s complex, don’t paraphrase. Ask Finance to explain it in their own words so you carry it forward accurately.
Trust rises instantly.
If it’s complex, don’t paraphrase. Ask Finance to explain it in their own words so you carry it forward accurately.
Trust rises instantly.
If Finance frames customers in revenue/month or margin impact… follow that structure.
Mirror their language. It’s the fastest way to build credibility.
If Finance frames customers in revenue/month or margin impact… follow that structure.
Mirror their language. It’s the fastest way to build credibility.
1️⃣ Building will be a baseline expectation of product managers
2️⃣ For the first time ever, ICs who use AI tools can have more leverage than people managers
3️⃣ Successful product managers will have "just figure it out" energy
buff.ly/Pfqu1GE
1️⃣ Building will be a baseline expectation of product managers
2️⃣ For the first time ever, ICs who use AI tools can have more leverage than people managers
3️⃣ Successful product managers will have "just figure it out" energy
buff.ly/Pfqu1GE