Jason Cohen
@asmartbear.com
7.3K followers 1.7K following 5.8K posts
Keyword, buzzword, half-truth, adjective, hey look at me! (founder of two unicorns: http://WPEngine.com, http://SmartBear.com). Writing for 18 years at: https://longform.asmartbear.com
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asmartbear.com
That's true! A few hours is quite bad.

Still, my guess is that just one incident is not sufficient motivation for you to learn an entire new tool that you use daily? Unless you like doing that anyway?

Normal people don't do that. 😄
asmartbear.com
It's always better to be running towards something than be running away from something.

One is directionless.

One is fear.

One is hope.

One is something to be proud of, even if it doesn’t work.
asmartbear.com
To get into a writing mindset, I have to read high quality long form.

Books or long articles. Fiction or non-fiction, but it has to be good, fluid, evocative writing.

When I’m writing the most, I read the least; my voice is drowned out by (excellent) other voices.
asmartbear.com
It's a nice expectation, but even AWS's SLAs are often 99.9%, which allows for over a minute of downtime every day, or over 40 a month.

The fact is, if the accounting software goes down for 2 hours, it's annoying but not fatal.
asmartbear.com
No single SaaS metric rules all. This isn’t Lord of the Rings.

Metrics are tools serving your unique goals, timelines, and circumstances.

Here’s why it’s silly to focus on just one:
No wait, of course THAT is the single most important SaaS metric
Is it LTV? Retention? NRR? Magic Number? Rule of 40? Or: Do you need to un-ask the question.
longform.asmartbear.com
asmartbear.com
It's important to select products and customer segments that are compatible with what your capabilities and constraints.

If you insist on remaining solo, that's awesome, I get it, but then don't build products that require 24/7 support or timely features.
asmartbear.com
…That’s for unserious people who want to have a side-project forever and never actually build the dream.

The closer you get to this goal, the better the company.

And it’s more fun.

(8/8)
asmartbear.com
But this is the goal. Not just copying crap that exists, for markets where the pain is low, or already solved, at low prices, with no idea how to get more customers, making 10 shitty products hoping one “sticks to the wall,” or nonsense lists and AI-regurgitated drivel “for an SEO play.”…

(7/8)
asmartbear.com
Well of 𝘤𝘰𝘶𝘳𝘴𝘦 it’s not 𝘦𝘢𝘴𝘺 to find this market niche or implement something novel. Obviously this is hard. Profitable, defensible revenue streams are hard.

(6/8)
asmartbear.com
4. Be delightful.

I might throw in “at least one of the things from ‘Love’ and a few things from ‘Utility’” from my WTP article (linked).

(5/8)
asmartbear.com
Cheap growth, high profit margins, shrug at competition… this is the spot to be in, no?

So what did you have to do again?

1. Really understand the problem.
2. Be in a market where the ICP is clear and spends money.
3. Be very different, at least in UX, probably in 1-3 key features.

(4/8)
asmartbear.com
And your advertising would be easy, your leads would convert at high rates, and your word-of-mouth would be great (from social to forums to review sites) because people would be excited to talk about it, and thus new acquisition growth would be easy and maybe even inexpensive?

(3/8)
asmartbear.com
…couldn’t you charge a premium for years and be very profitable and not worry about the competition?

(2/8)
asmartbear.com
If you had a product that was dramatically different from all others (in UX and a few key features / workflows), and perfectly solved a problem in a niche of customers with non-trivial budgets…

(1/8)
Willingness-to-pay: Creating permanent competitive advantage for the right reasons
This fresh take on “Willingness-to-Pay” analyzes three types of customer motivation, leading to superior strategies for growth that also better the world.
longform.asmartbear.com
asmartbear.com
Haha, that's really funny…
asmartbear.com
As you get older, you realize some of those “silly” notions were deep truths all along.

And some of those “deep truths” were never true.

How can you discern this when you’re young, and with youthful energy and decades of time to apply them?

…the human condition
asmartbear.com
I do think they often have a wider notion than just features. Moats like network effects, lock-in, cult of founder, first-but-also-remains-fastest to market, and so on.
asmartbear.com
Yeah, it's easy to overlook that stuff at the beginning…
asmartbear.com
Talent without practice yields nothing.

Execution without love yields burn-out, and is no way to live.

Talent + Execution + Love == your purpose in life.

Even if it takes decades to find it, that’s what you need to do.
asmartbear.com
With a gym buddy, both of you will be far more disciplined than either would have been apart.

This is one reason why cofounders are more than twice as productive.

(I’m still a loner though, but I can see both sides.)
asmartbear.com
When you focus on ROI, the numerator often isn’t terribly different between many tasks, which means you over-weight “quick wins.”

QWs are good, but what if you never have a big impact?

I explain how to not fall into this trap in:
Fermi ROI: Fixing the ROI rubric
Traditional rubrics fail to reveal the best answers, or how to explain those answers to others. After explaining why, the following system solves both failures.
longform.asmartbear.com