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CCW - The voice for water consumers @ccwvoice.bsky.social · 4h

ICYMI: Our joint blog with @waterwiseuk.bsky.social and the @environmentagency.blog.gov.uk.web.brid.gy explores some of the lessons from this year’s extraordinary weather so far and why we mustn’t let conversations about drought dry up, even as colder, wetter weather returns.

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CCW - The voice for water consumers @ccwvoice.bsky.social · 1d

Our Chief Executive @mikekeil.bsky.social has described being appointed to the UK's Climate Change Adaptation Committee as an "enormous privilege". Read more on his new role and reaction to the appointment: https://orlo.uk/NiZlr

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CCW - The voice for water consumers @ccwvoice.bsky.social · 8d

Ever wondered why we need those wet and gloomy winters? 🌧️
In this episode of Waterfall, Mike and Karen explore how rain refills our water sources and why saving water still matters even when it’s pouring.

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CCW - The voice for water consumers @ccwvoice.bsky.social · 8d

For more money-saving tips visit our Help with Bills hub https://orlo.uk/S7j0r

CCW - The voice for water consumers @ccwvoice.bsky.social · 8d

You've got the power to beat rising energy bills by saving water. Use the eco-setting on your dishwasher and always make sure it's full before switching it on to cut your energy and water costs.

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CCW - The voice for water consumers @ccwvoice.bsky.social · 11d

For more money-saving tips visit our Help with Bills hub https://orlo.uk/bAIUi

CCW - The voice for water consumers @ccwvoice.bsky.social · 11d

You've got the power to beat rising energy bills by saving water. Always pack a full load in your washing machine before using it to cut your energy and water costs #energypricecap

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CCW - The voice for water consumers @ccwvoice.bsky.social · 13d

For more money-saving tips visit our Help with Bills hub: https://orlo.uk/BRMV7

CCW - The voice for water consumers @ccwvoice.bsky.social · 13d

You've got the power to beat rising energy bills by saving water. Try shortening your daily shower by just 2 minutes to cut your energy and water costs #energypricecap

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CCW - The voice for water consumers @ccwvoice.bsky.social · 17d

So… what is the “everything shower”? 🚿
In the most recent episode of Waterfall, Mike is joined by Ruth Williams from @utilityweek.bsky.social and our very own Bibhuti from CCW to unpack the TikTok trend that’s taken Gen Z by storm. 💧

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CCW - The voice for water consumers @ccwvoice.bsky.social · 18d

Not getting answers from your water company?
We're here to step in, and fight your corner.
If we’ve been able to support you, please let others know by leaving us a review on Trustpilot.

CCW - The voice for water consumers @ccwvoice.bsky.social · 20d

Want free water-saving devices? Check out the **Get Water Fit** tool on the CCW website!
orlo.uk/oaehR

CCW - The voice for water consumers @ccwvoice.bsky.social · 20d

The rain is back, but it will take more than a few showers to refill our reservoirs. A water butt is a simple way to collect rainwater, giving you a free garden supply while helping ease pressure on the water system.

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CCW - The voice for water consumers @ccwvoice.bsky.social · 22d

New Waterfall episode! 🎙️

Mike chats with Bibhuti and Ruth Williams from Utility Week about the “everything shower” trend: why Gen Z loves it, the hidden costs of long showers, and how it impacts water use and self-care. 🌍🚿

Can we enjoy an everything shower and save water?

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CCW - The voice for water consumers @ccwvoice.bsky.social · 26d

Waterwise’s latest research shows overwhelming support for temporary water use restrictions. This year’s unprecedented hot & dry weather led to hosepipe bans across the country – it’s encouraging to see people understand why these measures were needed. https://orlo.uk/WirYf

New Waterwise research reveals public's strong support for Temporary Use Bans | Waterwise

New research commissioned by Waterwise, demonstrates overwhelming public support for temporary water use restrictions during periods of drought and high temperatures. New research commissioned by Waterwise, demonstrates overwhelming public support for temporary water use restrictions during periods of drought and high temperatures.

waterwise.org.uk

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CCW - The voice for water consumers @ccwvoice.bsky.social · Sep 12

Learn more: https://orlo.uk/ucMFH

CCW - The voice for water consumers @ccwvoice.bsky.social · Sep 12

Our latest report reveals how water companies are handling complaints.
We’ll publish CCW’s company complaint assessments throughout this year to drive improvements and share good practice.

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CCW - The voice for water consumers @ccwvoice.bsky.social · Sep 11

Find out more: https://orlo.uk/LFPlb

CCW - The voice for water consumers @ccwvoice.bsky.social · Sep 11

Smart meters are helping to reduce estimated billing complaints—but installation issues are rising. We’re urging companies to improve training and communication to get this right.

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Reposted by CCW - The voice for water consumers

Mike Keil @mikekeil.bsky.social · Sep 10

Big day for us at @ccwvoice.bsky.social as we published our annual water company complaints report. We set out how many complaints were made about water companies from household customers. Complaints to companies are down 8% and complaints about companies that come to us at CCW are up 3%.

CCW - The voice for water consumers @ccwvoice.bsky.social · Sep 10

We've published our annual household complaints report—highlighting the experiences of water customers across England & Wales. While some good progress has been made, many customers remain upset and frustrated with rising water bills. We're calling for clearer communication and stronger support

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CCW - The voice for water consumers @ccwvoice.bsky.social · Sep 10

Read the full report here: https://orlo.uk/WjqeN

CCW - The voice for water consumers @ccwvoice.bsky.social · Sep 10

Water is essential - but rising bills are making it harder for people to cope. Our latest report shows a 110% increase in affordability-related complaints to CCW, despite fewer issues reported to companies.

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CCW - The voice for water consumers @ccwvoice.bsky.social · Sep 10

Read the full report: https://orlo.uk/4iUJ7

CCW - The voice for water consumers @ccwvoice.bsky.social · Sep 10

We've published our annual household complaints report—highlighting the experiences of water customers across England & Wales. While some good progress has been made, many customers remain upset and frustrated with rising water bills. We're calling for clearer communication and stronger support

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