🌐 Site: https://certomodo.io
📅 Intro call: https://cal.com/certomodo/30min
Join fellow SRE Paige Cruz and yours truly on an exploration of my history being on-call, using multiple generations of o11y tools, and how to make the experience as painless as possible.
https://offcall.simplecast.com/episodes/sre-is-ops-with-boundaries-wd_FV2cx
Join fellow SRE Paige Cruz and yours truly on an exploration of my history being on-call, using multiple generations of o11y tools, and how to make the experience as painless as possible.
https://offcall.simplecast.com/episodes/sre-is-ops-with-boundaries-wd_FV2cx
"User-centricity drives performance."
That's why quantifying customer success using Service Level Objectives and reviewing/revising them often is so important.
Don't learn the lesson when the customer walks out the door!
"User-centricity drives performance."
That's why quantifying customer success using Service Level Objectives and reviewing/revising them often is so important.
Don't learn the lesson when the customer walks out the door!
You can invest in your employees.
You can care about the customer experience.
You can think long-term rather than quarterly.
It won't happen immediately, but EMPATHY and COMPASSION will win the day. ✨
You can invest in your employees.
You can care about the customer experience.
You can think long-term rather than quarterly.
It won't happen immediately, but EMPATHY and COMPASSION will win the day. ✨
The good news is- building reliable systems that make those features ✨shine✨ is in reach.
We're here to help! Details in profile.
The good news is- building reliable systems that make those features ✨shine✨ is in reach.
We're here to help! Details in profile.
Are you listening to your engineering team's frustrations?
Do they have a seat at the table when planning the roadmap?
If not, your competition WILL get the upper hand.
Are you listening to your engineering team's frustrations?
Do they have a seat at the table when planning the roadmap?
If not, your competition WILL get the upper hand.
If you want to hear how he successfully investigated and resolved a production incident that stumped his team for over THREE DAYS, definitely don't miss this one! 🧑💻
open.spotify.com/episode/2Iuo...
If you want to hear how he successfully investigated and resolved a production incident that stumped his team for over THREE DAYS, definitely don't miss this one! 🧑💻
open.spotify.com/episode/2Iuo...
It's also a HUGE business risk.
There's a better way, and we're here to help.
Details in profile!
It's also a HUGE business risk.
There's a better way, and we're here to help.
Details in profile!
We're a DevOps and SRE consultancy that helps tech companies better launch, operate, and scale their production systems.
We will periodically share helpful tips through this account. Please follow if you enjoy the content!
<3,
certomodo.io
We're a DevOps and SRE consultancy that helps tech companies better launch, operate, and scale their production systems.
We will periodically share helpful tips through this account. Please follow if you enjoy the content!
<3,
certomodo.io