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certomodo.bsky.social
Certo Modo
@certomodo.bsky.social
We help tech companies launch, operate, and scale smarter by applying proven techniques from Big Tech—without the overhead.

🌐 Site: https://certomodo.io
📅 Intro call: https://cal.com/certomodo/30min
A recent client's testimonial about the RAPID Assessment! Learn more at certomodo.io/services/rap...
February 10, 2025 at 9:27 PM
SRE is Ops with Boundaries!

Join fellow SRE Paige Cruz and yours truly on an exploration of my history being on-call, using multiple generations of o11y tools, and how to make the experience as painless as possible.

https://offcall.simplecast.com/episodes/sre-is-ops-with-boundaries-wd_FV2cx
February 3, 2025 at 6:57 PM
The DORA 2024 Accelerate State of DevOps got it right:

"User-centricity drives performance."

That's why quantifying customer success using Service Level Objectives and reviewing/revising them often is so important.

Don't learn the lesson when the customer walks out the door!
January 31, 2025 at 2:00 PM
You can build a wildly successful tech company and still be KIND.

You can invest in your employees.
You can care about the customer experience.
You can think long-term rather than quarterly.

It won't happen immediately, but EMPATHY and COMPASSION will win the day. ✨
January 24, 2025 at 2:00 PM
If your service is down (or slow), here's the bottom line: your feature work WON'T create business value.

The good news is- building reliable systems that make those features ✨shine✨ is in reach.

We're here to help! Details in profile.
January 17, 2025 at 2:00 PM
Need help to transform your engineering culture?
January 15, 2025 at 2:00 PM
Hot take: empathy and compassion (human traits) make a successful tech company long-term. AI won't save you here.

Are you listening to your engineering team's frustrations?
Do they have a seat at the table when planning the roadmap?

If not, your competition WILL get the upper hand.
January 10, 2025 at 2:00 PM
If you want someone to go above and beyond to help improve how you run production: you've come to the right place.
January 8, 2025 at 10:05 PM
New episode of Reliability Rebels, featuring guest Michael Abed!

If you want to hear how he successfully investigated and resolved a production incident that stumped his team for over THREE DAYS, definitely don't miss this one! 🧑‍💻

open.spotify.com/episode/2Iuo...
Episode 3: Michael Abed
Reliability Rebels · Episode
open.spotify.com
January 6, 2025 at 3:53 PM
Constantly spending time after hours due to incidents or crunch isn't a badge of pride. It's harmful to your health, your career, and your relationships.

It's also a HUGE business risk.

There's a better way, and we're here to help.

Details in profile!

January 3, 2025 at 2:00 PM
Well hello there, Bluesky.

We're a DevOps and SRE consultancy that helps tech companies better launch, operate, and scale their production systems.

We will periodically share helpful tips through this account. Please follow if you enjoy the content!

<3,

certomodo.io
January 2, 2025 at 7:36 PM