Lightnews — Scholar-powered news

diginomica @diginomica.com · 8h

71% of consumers won’t return products destined for landfills, according Blue Yonder's 2025 Global Consumer Retail Returns Survey. How data, AI & returns can drive profits - Blue Yonder's Tim Robinson - bit.ly/3IVgXLJ

How a new consumer consciousness could transform returns

Blue Yonder's Tim Robinson argues that retailers can transform returns from a costly burden into a profit driver by leveraging data, AI technology, and a "returns everywhere" philosophy.

bit.ly

diginomica @diginomica.com · 1d

Agentic AI isn’t just about smarter systems — it’s about better conversations. At @servicenow.bsky.social World Forum London, leaders stressed that AI success depends on trust, transparency & keeping humans in the loop. Mark Chillingworth was at the event: bit.ly/4opJSq1

ServiceNow World Forum - agentic AI needs the right conversation

From the exec to the customers, there is growing awareness of making sure the human is in the loop, as agentic is debated and implemented

bit.ly

1

diginomica @diginomica.com · 1d

Rudi Kuhn of Celonis argues that the true differentiator isn’t just adopting AI - it’s grounding it in process intelligence. Without that operational truth, even the smartest models are guessing. Find out more: bit.ly/4hkEvGw

Enterprise AI is not a luxury - it's the foundation of our digital future

Rudi Kuhn of Celonis argues that process intelligence is the missing link turning digital transformation into intelligent transformation - and the key to ensuring businesses don’t fall behind.

bit.ly

diginomica @diginomica.com · 1d

@jon.diginomica.com digs into the field realities behind Larry Ellison’s keynote at Oracle AI World 25, speaking with the Choctaw Nation of Oklahoma and the Children’s Hospital of Los Angeles about modernization, compliance, and early steps toward agentic AI. bit.ly/4nSEn3o

Oracle AI World 25 - AI adoption and project realities - Oracle customers share their field stories

Oracle AI World combined a vigorous agentic message with a provocative Larry Ellison keynote. But how does this stack up with customer realities? What does AI adoption look like in the field? Here's m...

bit.ly

1

diginomica @diginomica.com · 1d

Industrial complexity isn’t a problem to eliminate — it’s a strength to harness. IFS’s Somya Kapoor explains how agentic AI and digital workers are reshaping industrial operations, transforming messy, interconnected systems into coordinated intelligence. bit.ly/47tLvNP

diginomica @diginomica.com · 1d

Behind every flashy AI demo lies a tougher problem: how to make it work reliably in production. UiPath CTO Raghu Malpani talks about the “humility” required to build that foundation - orchestration, testing, governance - and why that’s where enterprise AI value will come from next. bit.ly/4oaLDYo

How UiPath's CTO is building the unsexy infrastructure that makes AI actually work

Behind every AI demo lies the real challenge UiPath CTO Raghu Malpani is solving - building the foundational infrastructure that makes enterprise AI actually work.

bit.ly

diginomica @diginomica.com · 4d

That's Dreamforce 2025 wrapped. Our team produced 23 in-depth articles from the event - now consolidated into one essential download. Get the agentic enterprise reality check: customer proof points, adoption challenges, and the path from pilot purgatory to production. bit.ly/DF2025roundup

Dreamforce conference entrance in San Francisco.

1

diginomica @diginomica.com · 5d

With an inventory catalog of 300,000 items, midwest manufacturer Packer Fastener is using AI and @netsuite.bsky.social Analytics Warehouse to help predict demand and manage stock. Sarah Aryanpur brings us this story from #SuiteWorld25 bit.ly/47cAejS

diginomica @diginomica.com · 5d

HR execs have long wanted to be a bigger part of the strategic decision-making process. Is their wish about to come true? Stuart Lauchlan had some questions for Salesforce Chief People Officer Nathalie Scardino, who explained how agents change everything: bit.ly/3KTnzLe

diginomica @diginomica.com · 5d

We're knee deep into #OracleAIWorld and the newsfeeds are surging. But on the ground, @jon.diginomica.com dug into some AI stories beyond the headlines, including an AI deep dive with Kaushal Kurapati, Oracle's Head of Agent Platform. Here are the high points: bit.ly/4qvZD0P

1 1

diginomica @diginomica.com · 5d

Rather than chase AI hype, Certinia is aligning its three core products under a single operational blueprint. COO Robert Cesafsky met with @alyx.diginomica.com to discuss transparency, strategic discipline, and building trust bit.ly/3KTHB87 #Dreamforce25

diginomica @diginomica.com · 5d

We wanted to learn more about DHL Supply Chain's Oracle Cloud journey -consolidating five ERPs and 30+ finance applications across 55 countries - with AI on the horizon. Derek du Preez caught up with Simon James, Vice President of Finance during #OracleAIWorld in Las Vegas this week: bit.ly/48tuRPt

diginomica @diginomica.com · 5d

Data is reshaping insurance underwriting, using real-time fleet data to give insurers live visibility into risk. AO lowered its accident rate and negotiated a staggering 25% cut in motor insurance premiums and millions in wider savings. Jack Burton of Samsara shares the insights: bit.ly/3WD2JSK

diginomica @diginomica.com · 6d

Macy's adds AI to its so-called 'Bold New Chapter'. But, asks Stuart Lauchlan, will it make a difference? The 'Bold New Chapter' to transform Macy's fortunes rumbles on, as COO Thomas Edwards explains. bit.ly/4nSecK4

diginomica @diginomica.com · 6d

Wrike's claims to rewire how work gets done are based on solid foundations, but Ian Thomas was keen to get into
what this really meant to Wrike and how the work management vendor was going to deliver it. bit.ly/4n4TWne

What does it really mean to 'rewire how work gets done'? A Wrike epiphany

Wrike's claims to rewire how work gets done are based on solid foundations, but what made this message stand out at last week's Collaborate online event was an unexpected angle from a guest speaker.

bit.ly

diginomica @diginomica.com · 6d

It's only been a year since #Agentforce was first mentioned at 2024's #Dreamforce. Twelve months on Salesforce CEO Marc Benioff recognizes a need for customer adoption rates to catch up with the speed of AI innovation. But Stuart Lauchlan wants to know how?
bit.ly/4qaWza7

Dreamforce 25 - scream if you want to go faster! How Salesforce plans to get users to move to agentic AI at 'the speed of Benioff'

It's only been a year since Agentforce was first mentioned at 2024's Dreamforce. Twelve months on Salesforce CEO Marc Benioff recognizes a need for customer adoption rates to catch up with the speed o...

bit.ly

1

diginomica @diginomica.com · 6d

From @servicenow.bsky.social’s annual World Forum event in London, which welcomes 5,000 customers, prospects and partners, Cathy Mauzaize shares her views on how organizations are taking advantage of this AI moment: bit.ly/476vaNJ

diginomica @diginomica.com · 6d

With an AI news flurry on the one hand, and customer realities on the other, #OracleAIWorld is now in high gear - but where do the two intersect, and where is the value? @jon.diginomica.com went behind the news with Oracle's Steve Miranda: bit.ly/479NXro

1 1

diginomica @diginomica.com · 6d

#WomenInTech Week - how Denise Payne went from Critical Care Nurse to Cloud Support Engineer. Cath Everett has the story: bit.ly/3IZiyA6

diginomica @diginomica.com · 6d

#WomenInTech Week - how Asia Solnyshkina went from Showbiz Journalist to software development agency CEO. Cath Everett has the story: bit.ly/3W7A1JE

2

diginomica @diginomica.com · 6d

At #OracleAIWorld, Larry Ellison delivered a keynote blending grand AI vision with Oracle's practical enterprise solution: Derek du Preez was there for us, to review the announcements, where robot surgeons met enterprise data reality: bit.ly/46SddUf

1

diginomica @diginomica.com · 6d

#Dreamforce25 Stuart Lauchlan caught up with Greg Shewmaker, CEO at r.Potential following its partnership with Salesforce. They discuss the brave new world of Digital Labor, and the challenges and opportunities facing CEOs, CIOs and CHROs: bit.ly/47qYTSM

diginomica @diginomica.com · 7d

Oracle is betting big on AMD to diversify its AI infrastructure portfolio as chip wars intensify. Derek du Preez is at #OracleAIWorld to bring us his analysis of the the latest announcements: bit.ly/47fHRWO

1

diginomica @diginomica.com · 7d

It’s time for the Oracle faithful to make the trek to Las Vegas for this year’s user gathering at #OracleAIWorld. Stuart Lauchlan is placing bets on the new management making its debut and CTO Larry Ellison talking about the huge AI re-invention for the near-half-century old company. bit.ly/3KWJrFj

1 1

diginomica @diginomica.com · 7d

#Dreamforce25 - the Theory of More - and why creative thinking will define the AI revolution. Salesforce's Paul O’Sullivan discusses how to harness operational cohesion and a bold creative vision for AI to become a true partner in growth: bit.ly/46QfT4L