Author | Lightnews

essentielbpo.bsky.social @essentielbpo.bsky.social · Mar 17

Rise and shine, it's a brand new week! Wishing you a Happy Monday full of possibilities. #MondayMotivation #CallCenter #CustomerExperience

essentielbpo.bsky.social @essentielbpo.bsky.social · Mar 8

BPO GAME-CHANGER:

Skyrocket your business with our expert teams

—FREE consultation for the first 50!

Act fast!

🚀Essentiel-outsourcing.com

#BPO #CallCenter #GrowNow

essentielbpo.bsky.social @essentielbpo.bsky.social · Feb 27

Más y más compañías están creando sus equipos de ventas #multilingües con nosotros.

⏩ Essentiel-outsourcing.com

essentielbpo.bsky.social @essentielbpo.bsky.social · Feb 23

Rising demand for sustainability and hyper-specialized services are shaping outsourcing in 2025. At Essentiel Outsourcing, we deliver cutting-edge BPO solutions tailored to your needs.

#Outsourcing #BPOTrends #BusinessGrowth

essentielbpo.bsky.social @essentielbpo.bsky.social · Feb 17

Diving into the world of KPIs, Average Response Time - the critical metric that measures how quickly your team addresses customer inquiries.

A swift response can transform customer satisfaction, reduce wait times, and boost loyalty.

#KPIs #CustomerExperience #BPO

essentielbpo.bsky.social @essentielbpo.bsky.social · Feb 16

Unlock the future of business with these BPO trends:

⏩AI integration
⏩remote work expansion
⏩enhanced data security.

Stay ahead with Essentiel Outsourcing.

#BPO #OutsourcingTrends #Innovation

essentielbpo.bsky.social @essentielbpo.bsky.social · Feb 15

Outsourcing can boost your business by cutting costs, accessing global talent, increasing efficiency, and allowing you to focus on core activities.

🚀It's not just about saving money; it's about strategic growth!

#BusinessStrategy #Outsourcing

essentielbpo.bsky.social @essentielbpo.bsky.social · Feb 11

Norwegian, Danish, Dutch, Hebrew, Arabic, Spanish, English, Catalan... and more! We’ve got you covered in every language. 🌐✨

#Multilingual #GlobalSupport #bpo #CallCenter

essentielbpo.bsky.social @essentielbpo.bsky.social · Feb 2

Happy Sunday! 🌞 Whether you’re relaxing or hustling today, just remember—our team is here for you 24/7! 💬 Need help? We’ve got your back, day or night. 😊

How’s your weekend going?

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essentielbpo.bsky.social @essentielbpo.bsky.social · Jan 30

Need a sales boost? We've got you covered.

✔ Native speakers
✔ Europe-based teams
✔ Multilingual expertise

Want proof? Just ask for testimonials! #BPO #SalesSupport #Multilingual

essentielbpo.bsky.social @essentielbpo.bsky.social · Jan 29

Happy Wednesday! Bon dimecres! ¡Feliz miércoles! Bon mercredi ! Fröhlichen Mittwoch! Felice mercoledì! Fijne woensdag! Sveglă miercuri!

Serving customers in multiple languages, every day. #Multilingual #BPO #CustomerExperience

essentielbpo.bsky.social @essentielbpo.bsky.social · Jan 28

Automating without empathy = customers walking away.

Key stat: 62% of clients disconnect when processes don’t adapt to their emotions (Qualtrics, 2024).

Today’s challenge: How do you measure the human cost of your efficiency?

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essentielbpo.bsky.social @essentielbpo.bsky.social · Jan 28

🚀 Transforma el teu negoci amb eficiència!

A Essentiel Outsourcing optimitzem els teus processos perquè puguis centrar-te en el que realment importa: créixer. 💼✨

👉 Contacta’ns i descobreix com simplificar operacions i impulsar resultats.

#BPO

1

essentielbpo.bsky.social @essentielbpo.bsky.social · Jan 27

Wishing you a great weekend ahead! Stay inspired and recharged. #WeekendVibes #StayPositive #BPO

essentielbpo.bsky.social @essentielbpo.bsky.social · Jan 24

Ready to wrap up the week? We're here to stay connected for you and your clients, ensuring seamless support every step of the way.

#CustomerSupport #BPO #ClientExperience #AlwaysConnected

essentielbpo.bsky.social @essentielbpo.bsky.social · Jan 23

Outsourcing in eCommerce isn’t just about scaling operations—it’s about enhancing customer journeys, managing peak seasons, and boosting retention. Is your business ready?

#CustomerExperience
#CallCenter
#BPO
#CXTrends
#Outsourcing

essentielbpo.bsky.social @essentielbpo.bsky.social · Jan 23

Delivering a good service is key not to lose your clients

#CustomerExperience
#CallCenter
#BPO
#CXTrends
#Outsourcing

essentielbpo.bsky.social @essentielbpo.bsky.social · Dec 14

Understanding Customer Lifetime Value (CLV) is essential in the BPO sector. It guides strategic decisions, enhances client retention, and optimizes marketing spend. How does your organization leverage CLV? #BPO #CustomerLifetimeValue #BusinessGrowth

essentielbpo.bsky.social @essentielbpo.bsky.social · Dec 9

Happy Monday!

#bpo #bpomastermind #contactcenter #externalisation

essentielbpo.bsky.social @essentielbpo.bsky.social · Dec 5

Reconnecting with past clients can cost up to 50% less than finding new ones! In BPO, winback efforts might be our secret weapon. Have you tried this? Share your experiences! #BPO #Winback #ClientRetention #Growth

essentielbpo.bsky.social @essentielbpo.bsky.social · Nov 29

Call and contact center expo in London.

open.substack.com/pub/callcent...

La fira a Londres "Call and contact center"

Hem assistit a la fira del nostre sector a Londres.

open.substack.com

essentielbpo.bsky.social @essentielbpo.bsky.social · Nov 28

Happy #thanksgiving

essentielbpo.bsky.social @essentielbpo.bsky.social · Nov 27

📢 Exciting times at the Call & Contact Centre Expo in London! 🌟 We've explored the latest innovations in customer engagement and connected with industry leaders. Ready to bring these insights back to elevate our customer experience! 🚀 #CCExpo #CustomerExperience #Innovation

essentielbpo.bsky.social @essentielbpo.bsky.social · Nov 26

Outsourcing sales teams can lead to increased efficiency and growth. At Essentiel Outsourcing we've seen a 20% rise in leads and a 15% boost in conversions. Have you explored this strategy?

#SalesOutsourcing #BPO #BusinessGrowth

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essentielbpo.bsky.social @essentielbpo.bsky.social · Nov 25

Hi @bsky.app 😊