AI Use Case Hub
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AI Use Case Hub
@flo7up.bsky.social
Fresh AI Success Stories and Use Cases every day
More use cases and stories at www.aiusecasehub.com
Microsoft Intelligent Public Works uses AI and IoT for predictive maintenance and public works optimization, cutting downtime and boosting citizen satisfaction. #PublicSector #AI #IoT #PredictiveMaintenance
How AI and IoT help governments overcome public works challenges - Microsoft Industry Blogs
Across the wide variety of public works services and the numerous government departments that administer them, public organizations face three primary challenges.
www.microsoft.com
February 9, 2026 at 6:05 PM
ORBIS elevates customer self-service by integrating AI chatbots into customized Microsoft Power Pages, streamlining support and enhancing digital experience. Read more: https://www.orbisusa.com/en-us/microsoft-consulting/power-platform/power-pages.html #AI #Innovation #AzureAI
February 9, 2026 at 8:02 AM
Microsoft Copilot for Finance enhances decision making and productivity in US financial services by automating data analysis, report creation, and collaboration within Microsoft 365.
Copilot for Finance - SkyTerra
Streamline decision making with Copilot for finance. Automate analysis, boost accuracy and focus on strategic growth.
skyterratech.com
February 6, 2026 at 5:20 PM
Bank of America scales AI adoption with virtual assistant Erica to boost employee productivity and client service at scale. #AI #Finance #Productivity
AI Adoption by BofA’s Global Workforce Improves Productivity, Client Service
Bank of America uses innovative technology to meet and anticipate the needs of its clients and 213,000 employees. For many years, this commitment has carried through in its approach to AI and machine learning. The technology is embedded today across the company’s business lines and areas including global technology, operations, and training.
newsroom.bankofamerica.com
February 6, 2026 at 10:58 AM
Tampa General Hospital enhances healthcare operations by combining Microsoft 365 Copilot automation with Varonis for improved data security and rapid AI adoption.
How Tampa General Hospital Deployed Copilot Safely With Varonis
Discover how Tampa General Hospital safely deployed Microsoft 365 Copilot to tackle administrative tasks with Varonis.
www.varonis.com
February 6, 2026 at 10:56 AM
Microsoft Finance leverages AI agents, including Microsoft 365 Copilot, achieving $10M savings and 15,000 hours yearly. AI transforms procurement, payments, forecasting, boosting productivity and limiting headcount growth.
Inside Microsoft finance team’s AI-driven cost, time savings
AI is “driving so much change at the company … saving us thousands upon thousands of hours” as well as millions of dollars, Microsoft’s Cory Hrncirik said.
www.cfodive.com
February 5, 2026 at 4:47 PM
Bank Galicia and Naranja X in Argentina accelerate software development with GitHub Copilot and Microsoft Azure, cutting development times and boosting developer productivity. #AIDrivenDevelopment #Finance #DigitalTransformation
In Argentina’s finance sector, devs use AI to boost innovation
Argentine developers in financial services are using GitHub Copilot to keep pace with a fast-evolving, increasingly inclusive industry.
news.microsoft.com
February 5, 2026 at 4:47 PM
ORBIS enhances customer self-service portals with custom Power Pages and AI chatbot integration, boosting efficiency and digital experience. #PowerPlatform #AI #CustomerEngagement
www.orbisusa.com
February 5, 2026 at 4:35 PM
TomTom's Digital Cockpit with AI and Azure powers enhanced in-car voice interaction, reducing costs and improving response times. #AI #Azure #Automotive #DigitalCockpit
TomTom brings AI-powered, talking cars to life with Azure | Microsoft Customer Stories
TomTom changed how drivers reached their destinations with its navigation solution and has recognized that today’s drivers want more than the best route. Therefore, TomTom created Digital Cockpit, an immersive in-car infotainment system. Automobile manufacturers can customize it to the look and feel of their brand, cutting costs by up to 80% with a more efficient, sustainable approach. TomTom is using Azure OpenAI Service, Azure Cosmos DB, and Azure Kubernetes Service for seamless control and conversations by the drivers.
www.microsoft.com
February 5, 2026 at 4:35 PM
Deutsche Schaden-Service accelerates claims management with DIGITALL leveraging Microsoft Azure AI and Power Platform for automation. Faster processing, increased accuracy, and reduced workload drive insurance innovation. #ClaimsAutomation #AzureAI #InsurTech
Another Recognition for Excellence: Highest Quality 2025 - DIGITALL – a technology company
Another Recognition for Excellence: Highest Quality 2025 - News
digitall.com
February 5, 2026 at 3:02 PM
Kraft Heinz pilots 'The Cookbook,' an AI agent using Azure OpenAI to optimize ketchup production by preserving legacy knowledge and improving manufacturing efficiency. Part of a growing AI ecosystem for food & beverage. #AI #Manufacturing #FoodTech #AzureOpenAI
Kraft Heinz Pilots Ketchup-Focused Agent as Part of AI Ecosystem Initiative
The digital tool was created as a way to preserve legacy innovation knowledge while investing in "disruptive, digital-first solutions" to drive efficiency and impact.
consumergoods.com
February 5, 2026 at 3:02 PM
Kraft Heinz innovates creative content with Microsoft-partnered generative AI, drastically reducing design timelines and scaling personalization while maintaining brand consistency.
How Kraft Heinz Is Using GenAI To Reimagine The Future Of Creative Content
Learn how Kraft Heinz embraced GenAI to scale content creation and personalization with its custom-built RAG engine, TasteMaker.
www.forrester.com
February 5, 2026 at 2:53 PM
Kraft Heinz developed KHAI, an AI-driven platform integrating generative AI for manufacturing optimization and strategic decision-making, empowering 13,000+ users globally. #AI #Manufacturing #DigitalTransformation
How Kraft Heinz measures AI project value
A newly formed team helps the food and beverage giant assess the success of an initiative as it works to facilitate an innovation funnel.
www.ciodive.com
February 5, 2026 at 2:37 PM
HCLTech leverages Microsoft Dynamics 365 Contact Center with embedded GenAI and Copilot to transform customer engagement and operational efficiency. #AI #ContactCenter #Dynamics365
www.hcltech.com
February 5, 2026 at 2:27 PM
Global manufacturer automates 100-200 purchase orders daily using Microsoft AI and Dynamics 365, saving hundreds of work hours and boosting sales efficiency. #AIAutomation #Dynamics365 #SupplyChain #Manufacturing
How a Global Manufacturer Automated 200 Purchase Orders Daily with Microsoft AI
This PO automation case study shows how a global manufacturer automated 200+ daily orders using Power Platform and Dynamics 365 F&SCM.
avantiico.com
February 5, 2026 at 2:26 PM
Nintex launches a Licensing and Permitting solution for state and local governments, boosting digital transformation with Microsoft Azure automation, cutting costs and processing times, and improving citizen services. #DigitalTransformation #PublicSector #Automation
Nintex Announces New Capabilities to Accelerate Digital Transformation for Public Sector Agencies
Nintex introduces new capabilities for public sector agencies, enhancing efficiency & citizen experiences through automation and digital-first initiatives.
www.nintex.com
February 5, 2026 at 2:20 PM
Sonata Software leverages Dynamics 365 and AI agents to modernize contact centers, enhancing engagement, agent productivity, and digital transformation. #ContactCenter #AIIntegration #DigitalTransformation
www.sonata-software.com
February 5, 2026 at 1:43 PM
Landis Technologies implemented AI-driven Microsoft Teams contact center features including live transcription, routing, virtual assistants, and callback management. Boosted agent productivity and customer satisfaction. #AI #ContactCenter #MicrosoftTeams
6 Practical AI Use Cases in Contact Centers for Microsoft Teams
6 contact center AI use cases - callback reminders with context, live agent coaching, fully AI contact center agents, and more.
landistechnologies.com
February 5, 2026 at 1:42 PM
Nasstar leverages AI-Enabled Microsoft Dynamics 365 Digital Contact Center for improved customer satisfaction, agent productivity, and lower costs. Customized consulting and deployment drive digital transformation. #ContactCenter #AI #Dynamics365 #DigitalTransformation
appsource.microsoft.com
February 5, 2026 at 1:42 PM
rSTAR Technologies uses Microsoft Azure AI to automate workflows and enhance customer service in asset-intensive industries, reducing resolution times by 40%. Advanced multi-agent AI boosts compliance and scalability. #AITransformation #AzureAI #AssetIntensiveIndustries
rSTAR | Microsoft Azure Partner for AI Transformation, GenAI & Agentic AI Solutions
rSTAR Technologies helps enterprises modernize, automate, and innovate with Microsoft Azure AI. From GenAI and Agentic AI to IT modernization, integration, and CX transformation, rSTAR delivers secure, scalable, and intelligent solutions that drive measurable business results.
rstartec.com
February 5, 2026 at 12:47 PM
Several manufacturers adopted Microsoft Copilot AI with Azure to reduce downtime, accelerate reporting, and boost production agility. Transforming operations through predictive maintenance and real-time analytics. #Manufacturing #AI #Copilot #PredictiveMaintenance
How to approach AI in Manufacturing
AI in Manufacturing enables predictive maintenance, defect detection, optimized production, supply chain management for higher productivity and more.
www.hso.com
February 5, 2026 at 12:47 PM
Avantiico's 3PL Automation Cloud utilizes Microsoft Dynamics 365 and Azure AI to automate manufacturing logistics, cut costs, and enhance fulfillment speeds. A leap forward in supply chain efficiency. #Manufacturing #Logistics #Dynamics365 #AI
Manufacturing
Modernize your manufacturing ERP with Dynamics 365 for Manufacturing and the 3PL Automation Cloud by Avantiico. Automate billing and unify your operations today!
avantiico.com
February 5, 2026 at 12:47 PM
IKEA advances circular supply chain and sustainable furniture manufacturing with Microsoft Dynamics 365, integrating AI, IoT, and analytics for lifecycle visibility and resource optimization. #Sustainability #SupplyChain #MicrosoftDynamics365
Circular Supply Chain: A Sustainable Approach to Resource Management
msdynamicsworld.com
February 5, 2026 at 9:00 AM
IKEA joins global Partnership on AI with Microsoft to drive ethical AI use aligned with sustainability and social responsibility. A major step in responsible AI transformation. #AIEthics #ResponsibleAI #Sustainability
IKEA joins global partnership to shape the future of AI | Ingka Group
Ingka Group, the largest IKEA retailer, is proud to announce it has joined a new global partnership with Partnership on AI (PAI), a leading international organization of 100+ partners, including companies such as Apple, Microsoft, Google, as well as nonprofit organizations like Amnesty International and Human Rights Watch.
www.ingka.com
February 5, 2026 at 8:58 AM
IKEA leads in responsible AI governance and EU AI Act compliance using Microsoft Azure OpenAI, setting a benchmark for ethical AI in retail.
How Ikea approaches AI governance
A responsible AI policy and multidisciplinary team built the foundation of the company's compliance with the EU AI Act.
www.ciodive.com
February 5, 2026 at 8:58 AM