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The learning doesn’t stop when the Congress ends!

Recordings of this years Global Crowd Management Congress are now available to GCMA members for on-demand viewing, alongside all sessions from previous years and the full archive of GCMA webinars.
February 13, 2026 at 11:17 AM
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We are deeply saddened by reports emerging from British Columbia, Canada, following a devastating school shooting that has left a community in shock.

Our thoughts are with the victims, their families, first responders, educators, and everyone affected by
February 12, 2026 at 8:45 AM
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Thank you to everyone who joined us yesterday for February’s edition of The Control Room: our member-exclusive global networking session, held virtually on the second Tuesday of each month.
February 11, 2026 at 2:37 PM
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We’re delighted to support this landmark collaboration with The Crowd Magazine. Bringing together global perspectives sits at the heart of GCMA’s mission, and this Spring issue reflects months of thoughtful collaboration, shared expertise, and a genuine commitment to advancing professional
February 10, 2026 at 3:11 PM
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CHAPTER TWO OF THE SERVICE PLAYBOOK IS AVAILABLE NOW

Chapter Two: Headcount is now live, moving The Service Playbook from defining Scope of Services to the practical question of how staffing needs are identified and justified using evidence-based crowd management tools such as
February 9, 2026 at 5:56 PM
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🌍 As the 2026 Global Crowd Management Congress closes

Our sincere thanks first and foremost to Pink Bows Foundation, whose support made this year’s Congress possible. Their continued commitment to safer people and safer places is deeply valued.
February 6, 2026 at 2:00 PM
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🌍 The 2026 Global Crowd Management Congress concludes today

Our annual, member-only international gathering closes with two sessions that underline how often serious safety failures emerge from issues that are well known, repeatedly overlooked, or inconsistently applied.
February 5, 2026 at 7:32 PM
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🌍 The 2026 Global Crowd Management Congress continues today, after a brilliant day one!

Our annual, member-only international gathering turns its focus to how crowd safety decisions are made in real time, and how policy frameworks translate into operational reality across borders.
February 4, 2026 at 3:21 PM
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🌍 The 2026 Global Crowd Management Congress opens in just a few hours!

Our annual, member-only international gathering for crowd management professionals will platform practitioners, researchers, and decision-makers from across continents to examine how crowd and event safety is planned,
February 3, 2026 at 3:21 PM
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We’re counting down to the 2026 Global Crowd Management Congress, opening next week, Tuesday–Thursday (3–5 February), and we’re excited to announce Pink Bows Foundation as this year's Headline Partner!
January 30, 2026 at 4:52 PM
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🤖 Exploring AI support for event safety practice

During January’s special multi-partner edition of the Control Room, our colleagues at SACIA shared a new resource they have been developing.
January 28, 2026 at 2:00 PM
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We’re delighted to launch: The Service Playbook

Today, GCMA proudly launches The Service Playbook, a new, publicly accessible content series dedicated to Services – the on-the-ground, attendee-facing function that plays a vital role alongside Safety and Security in shaping
January 27, 2026 at 8:09 AM
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Reframing Itaewon: New research offers an important systems-based perspective on the 2022 Itaewon crowd crush.

In 'Reframing the Itaewon Crowd Crush: A systems analysis using Perrow’s framework', Dr I-Chun Chen applies Normal Accident Theory to examine how complexity,
January 21, 2026 at 9:03 AM
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Thank you to everyone who joined us for the first Control Room session of the year! It was a special, multi-partner association session, welcoming the memberships of United Kingdom Crowd Management Association UKCMA, Event Safety Alliance ESA, Event Safety Alliance Canada ESAC and SACIA,
January 16, 2026 at 9:02 AM
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CONGRATULATIONS, JAKE - A WELL-DESERVED APPOINTMENT!

We’re delighted to congratulate Jacob Worek on joining The United Kingdom Crowd Management Association, supporting operations full time, alongside his continued work with GCMA.

Jake brings deep experience from across the
January 13, 2026 at 6:13 PM
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After the Swiss Alps Fire: A Hard Truth About “Don’t Panic”

As the shock of the Crans-Montana bar fire continues to settle, thoughtful analysis is beginning to emerge, alongside acts of remembrance.

We want to draw attention to a powerful reflection by Milad Haghani,
January 13, 2026 at 9:30 AM
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When Shared Spaces Stop Being Shared
Thank you to GCMA member, Bryan Huneycutt for this thoughtful and incisive article, 'The Space Between Us'.

Through a simple everyday moment and its parallels in live events and crowd environments, Bryan explores how awareness, responsibility, and informal
January 9, 2026 at 2:34 PM
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Indonesia introduces national standards for music concert governance

Towards the end of 2025, Indonesia's National Consumer Protection Agency (BPKN) announced new National Standards for Music Concert Governance, setting clear expectations for safety, transparency, and consumer protection
January 7, 2026 at 3:39 PM
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The Control Room | Special Edition

We’re pleased to be opening 2026 with a Special Edition of The Control Room!

📅 Tuesday 13 January 2026
🎙 First Control Room session of the year

The Control Room meets monthly as a peer-led forum for open, practical discussion across crowd management,
January 6, 2026 at 2:57 PM
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🚀 Only one month to go - Registration is now open! 🌍

Across three days this February, GCMA members from around the world will come together to explore current challenges, emerging risks, and practical approaches shaping the future of crowd management.
January 5, 2026 at 4:31 PM
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Update on Le Constellation Fire Incident, 01-01-26

We stand with the statement issued by the International Nightlife Association following the tragic incident at Le Constellation bar in Crans-Montana.
🔗 Read the full INA statement: mailchi.mp/nightlifeint...
January 5, 2026 at 9:22 AM
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We are deeply saddened by reports that at least 40 people have died and 119 have been injured following a fire at a bar in Crans-Montana during New Year celebrations.

Authorities are reporting that the fire appears to have originated from sparklers attached to
January 2, 2026 at 2:53 PM
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As we welcome 2026, we want to extend our warmest New Year wishes to the global crowd management community.

Across different countries, cultures, and time zones, many of our members will be working through this period, planning ahead, making real-time decisions,
December 31, 2025 at 10:29 AM
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🌍🎄 From all of us at GCMA, warm Christmas wishes to our members, partners, and colleagues around the world.

Across borders, cultures, and disciplines, you continue to share knowledge, challenge assumptions, and strengthen the global conversation around crowd safety and public trust.
December 24, 2025 at 9:00 AM
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📘 Holiday Reading | Research that Informs Practice | NCS4

For those of us who find a little breathing space over the holiday period, this is a thoughtful and well-curated piece of reading from our friends at National Center for Spectator Sports Safety and Security (NCS⁴).
December 23, 2025 at 8:38 AM