Heath Brownsworth
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hbrownsworth.bsky.social
Heath Brownsworth
@hbrownsworth.bsky.social
MAE Solution Strategist - OSF Digital
We're thrilled to be named a Market Leader in the Spring 2025 FeaturedCustomers Enterprise Salesforce Consulting Report! This honor reflects our clients' trust and the outcomes we deliver. Thanks to our customers, partners, and team!

See the full report: shorturl.at/1dx5M

#Salesforce #OSFDigital
May 21, 2025 at 5:20 PM
Prepare for the shift to agentic architectures! These AI-driven systems will revolutionize enterprise operations with automation, personalized experiences, and adaptive workflows. Learn how Salesforce enables this transformation in our article: shorturl.at/aqYV4

#AI #Salesforce #OSFDigital
May 20, 2025 at 6:16 PM
Unlock your data's potential with OSF Digital! Our Omnichannel Data Blueprint empowers your strategy, enhancing customer interactions. Refine your data approach and drive success. Partner with us: shorturl.at/G6RG7

#DataStrategy #OmnichannelSuccess #BusinessGrowth
#OSFDigital
May 20, 2025 at 5:49 PM
🚀 Heading to Agentforce World Tour NYC? Let's connect! Paul Lanzoni, David Rivas, & John Rago will be at Javits Center on May 21, 2025. Stop by to discuss maximizing Salesforce investments & delivering next-level customer experiences. 👋 Meet us! Connect: shorturl.at/1MWmL

#Agentforce #Salesforce
May 20, 2025 at 5:46 PM
Attending Salesforce Connections in Chicago on June 11–12? Join our session with David Yurman on June 11, 4:00 PM CT. Learn how they transformed their Care & Service Portal for luxury customers. Speakers: Jennifer DiMaira, Michelle Grant, Brandon Hand. Connect: shorturl.at/IbZIV #CNX2025 #OSFDigital
May 20, 2025 at 5:42 PM
🎉 Excited to announce OSF Digital's top recognition by Salesforce in B2C Commerce! This honor reflects our commitment to innovative solutions for our clients. Huge thanks to our dedicated teams! 🚀 Explore our success stories: shorturl.at/mPSSo

#Salesforce #B2CCommerce #OSFDigital
May 20, 2025 at 5:38 PM
Struggling with promotions? You're not alone! 73% of consumers engage more with brands offering promotions. Our blog explores challenges in trade promotions and how Salesforce TPM can turn hurdles into opportunities. Learn more: shorturl.at/8pYYI

#Salesforce #TradePromotionManagement
May 20, 2025 at 5:33 PM
Excited to welcome Simon Mulcahy, ex-Salesforce Chief Innovation Officer, as OSF Digital's Executive Advisor! 🎉 With 20+ years in growth & innovation, he'll work with CEO David Northington to drive AI-powered success. More: shorturl.at/zNzxn

#Innovation #AI #Salesforce #OSFDigital
May 14, 2025 at 3:53 PM
OSF Digital drives growth for diverse industries like retail, healthcare, and media. We accelerate time-to-value, optimize profits, and innovate digitally. Explore our case studies: shorturl.at/tXWbn

#CustomerSuccess #AppExchange #Salesforce #SalesforcePartners #OSFDigital
May 12, 2025 at 8:05 PM
OSF Digital wins THREE Salesforce awards for 2025! 🎉

1. Agentfirst Award: Top 3 in France for our intelligent agent
2. Business Award: Top ACV deal, driving growth
3. Impact in Volunteering: 660 trained, 407 certified, 81 hired

Thanks to our team! Full story: shorturl.at/Pk8UI

#OSFDigital
May 12, 2025 at 8:00 PM
Unlock AI's power with effective interaction! LLMs and smart prompting are key. Learn how instruction-tuning & in-context learning make AllAi smarter in Salesforce. Discover more: shorturl.at/4j4DI #AI #LLMs #Salesforce #AllAi #OSFDigital
May 12, 2025 at 7:53 PM
🚗 Transforming the Automotive Industry with #OSFDigital! 🚗 We're proud to share a glowing recommendation from a valued customer. Our cutting-edge solutions drive growth and innovation. Ready to accelerate your digital transformation? Contact us today! shorturl.at/goTyw #AutomotiveInnovation
Work with OSF Digital - Automotive Industry Experts
We deliver fast implementations, commerce integrations and build quick go to market solutions for the automotive and auto parts industries.
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May 12, 2025 at 7:46 PM
🎉 OSF Digital earns top distinction from Salesforce in Consumer Goods! This highlights our expertise and commitment to excellence. Thanks to our teams for their dedication. Curious about our impact? Read our case studies: shorturl.at/hVDME #CPG #ConsumerGoods #SalesforcePartner #OSFDigital
May 5, 2025 at 9:22 PM
#OSFDigital is heading to #Salesforce Connections 2025 in #Chicago! 🚀 Join us to accelerate the #AgenticFuture with agent adoption, Data Cloud power, and industry results. Enjoy theatre sessions, live demos, and networking events. Book time with us: shorturl.at/bDZKs #CNX2025 #Agentforce
May 1, 2025 at 5:32 PM
OSF Digital earns Salesforce Cloud Expert status in managed services! 🏆 A professionally managed Salesforce instance is one of the best decisions you can make. Thanks to our customers and partners! Learn more: shorturl.at/HpgdF #OSFDigital #CloudExpert #ManagedServices
April 29, 2025 at 9:38 PM
Demystifying AI: Unraveling Neural Networks 🤖

Explore AI with OSF Digital's blog, "Demystifying AI: Understanding Neural Networks." Learn how they mimic the brain to power systems & drive innovation. Perfect for AI newbies or tech enthusiasts!

Read more: shorturl.at/nZ1Py

#AI #OSFDigital
April 29, 2025 at 9:32 PM
How can #AI and autonomous agents enhance beauty shopping? From recommending the perfect product to managing orders, Agentforce is transforming beauty retail. Discover how your brand can lead with these solutions: shorturl.at/05Iol #BeautyTech #OSFDigital
April 29, 2025 at 9:28 PM
OSF Digital is sponsoring Salesforce Agentforce World Tour London! Join us at ExCeL London on 11th June 2025 for a day of learning and innovation. Discover how we help brands like Superdry & Dojo with Salesforce. Book a meeting: shorturl.at/XduWh #OSFDigital #Salesforce
April 24, 2025 at 6:48 PM
🌍 Celebrating Earth Day at OSF Digital! 🌍 We're proud to have planted 51,000 trees in our OSF Digital Forest, reflecting our commitment to sustainability. Join us in making a difference! Explore careers: shorturl.at/gopqp #EarthDay2025 #SalesforcePartners #OSFDigital
April 23, 2025 at 12:19 AM
Driving Innovation with Ford & #OSFDigital! 🚗

We enhanced Ford's operations with #Salesforce Multi-Cloud, integrating Sales, Service, Marketing, Data Clouds & MuleSoft. Key wins: 60% faster campaigns, 100% automated services, better customer experience. Read more: shorturl.at/6v7tZ

#AutoIndustry
Ford’s Digital Transformation Success
See how OSF Digital helped Ford optimize operations with a seamless Salesforce multi-cloud solution, enhancing efficiency and customer engagement.
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April 23, 2025 at 12:11 AM
Working on coloring my Easter eggs…. 🐣🐇🐥🌷
April 18, 2025 at 10:31 PM
🚀 Elevate Your Digital Transformation with OSF Managed Services! 🚀 Partner with OSF to enhance productivity and accelerate success. Discover how our managed services, powered by AllAi, make a difference: shorturl.at/5ROhG #DigitalTransformation #OSFDigital #Salesforce
April 18, 2025 at 5:11 PM
AI agents aren't just for retail. They boost commerce across industries. Discover real-world examples of how agents enhance conversions, productivity, and customer satisfaction. Download the white paper: shorturl.at/eA7CA #Agentforce #Salesforce #AI #CustomerExperience #OSFDigital
Ways AI Agents Can Improve Experiences for Your Customers and Teams
Learn how you can maximize the use of AI agents to give customers better experiences and boost productivity for companies across industries.
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April 16, 2025 at 5:39 PM
OSF Digital is proud to be recognized by #Salesforce for our expertise and commitment to excellence. This highlights our ability to deliver innovative solutions in retail, reinforcing our market leader position. Thanks to our teams for their dedication! Learn more: shorturl.at/66lpk
April 15, 2025 at 3:56 PM
Stay ahead with OSF Digital! 📧 Subscribe to our newsletters for the latest in digital transformation. Get monthly insights: 🔧 Technical tips & innovations 📈 Strategic market trends & advice. Sign up now: shorturl.at/stPTa
April 15, 2025 at 3:51 PM