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Improvement Service
@improvserv.bsky.social
160 followers 120 following 220 posts
The go-to organisation for local government improvement in Scotland. Supporting Scottish local government & partners to deliver better outcomes for communities. Celebrating 20th anniversary in 2025.
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improvserv.bsky.social
Delighted to be partnering with @scottishgovernment.bsky.social and @planningaidscot.bsky.social to support the delivery of mandatory planning training for elected members. We'll be making this training available on the upcoming Councillor Academy.
blogs.gov.scot
Update on Elected Member Training - Planning and Architecture
twp.ai
November 25, 2025 at 5:40 PM
improvserv.bsky.social
NEW: The IS have published four further reports that consider the effectiveness of Welfare Advice and Health Partnerships (WAHPs) as part of an evaluation of the ‘Test and Learn’ Programme which was funded by the Scottish Government.

Find out more: https://twp.ai/9PYY6u
Dark blue background with white text reading: “Reports show benefits of Money and Welfare Rights Advisors in primary care settings.” Below the text is the Improvement Service logo with the tagline: “The ‘go to’ organisation for Local Government improvement in Scotland.” On the right side, there is a photo of two people in conversation
November 24, 2025 at 3:43 PM
improvserv.bsky.social
❗️Still time to apply

We're looking for a Data and Intelligence Project Manager to manage collection, analysis and presentation of data around early learning and childcare services.

Full time, fixed term
£43,068 - £49,992

Apply by 23 Nov

https://twp.ai/9PY3nD
A recruitment advertisement from the Improvement Service. The headline reads “We are recruiting: Data and Intelligence Project Manager.” The role is full-time and fixed term, based in Hybrid/Livingston, with a salary range of £43,068–£49,992. Main responsibilities include providing insight into the early learning and childcare sector, managing data collection, analysis, and presentation, maintaining and developing data tools and dashboards, analysing and reporting on data to identify trends, and leading new data and reporting projects. The advert directs applicants to visit www.improvementservice.org.uk for more information, apply via myjobscotland.gov.uk, or email recruitment@improvementservice.org.uk . The Improvement Service logo appears in the bottom right corner with the tagline “The ‘go to’ organisation for local government improvement in Scotland.”
November 19, 2025 at 5:44 PM
improvserv.bsky.social
Attending Digital Scotland today? Come along to masterclass session 3 to hear from our digital public services team and partner TCS about how local govt is leveraging shared services to enable digital transformation. #DS25 #DigitalScotland2025
futurescot.bsky.social Futurescot @futurescot.bsky.social · 14d
DigitalScotland 2025 📣

We are delighted to announce that on Wednesday, 19 November 2025 at the Edinburgh International Conference Centre (EICC), one of the key sessions is “Masterclass Session Three".

#DigitalScotland2025
November 19, 2025 at 11:36 AM
improvserv.bsky.social
Attending the Digital Scotland conference today? Come and meet our team at stand 19 to chat data and digital public services. #DS25 #DigitalScotland2025
IS exhibition stand at Digital Scotland
November 19, 2025 at 10:28 AM
Reposted by Improvement Service
together-sacr.bsky.social
🎉On lead up to #WorldChildrensDay

Sharing Children’s Rights Budgeting Action Inquiry Report "Protecting Children’s Rights Through Financial Decision-Making: A Local Authority Perspective", published by @improvserv.bsky.social UNCRC Implementation programme

education-sport.ed.ac.uk/sites/defaul...
Screenshot of front cover.
November 17, 2025 at 9:26 AM
improvserv.bsky.social
Join us next week for the Public Service Improvement Framework (PSIF) Learning Event!

🗓️ Date: Tuesday 18 November
🕥 Time: 10:30 – 12:00
💻 Location: Online via Microsoft Teams
📣 Join us for the Public Service Improvement Framework (PSIF) Learning Event! 🗓️ Date: Tuesday 18 November 2025 🕥 Time: 10:30 – 12:00 💻 Location: Online via Microsoft Teams This free online event brings together colleagues from across local government and Audit Scotland to share best practice and learning around self-assessment, Best Value, and continuous improvement. 👥 Speakers include: Thomas Boyle, Improvement Service Fiona Mitchell-Knight, Audit Scotland Pauline Moss, Renfrewshire Council Erin Neilson, Improvement Service Anna Steele & Megan Whyte, South Ayrshire Council We’ll also be hosting a group discussion on the future direction of PSIF ahead of the 2026 review. 📧 To book your place, email Erin.Neilson@improvementservice.org.uk
November 14, 2025 at 1:27 PM
improvserv.bsky.social
🆕 Read all about how our digital and data services support local public services in Scotland. 👇
futurescot.bsky.social Futurescot @futurescot.bsky.social · 13d
Digital public services – citizen and data services improving local government delivery and outcomes. How the Improvement Service works to unify datasets across Scotland's local authorities - improving online access to services
⬇️
futurescot.com/digital-publ...
Digital public services - citizen and data services improving local government delivery and outcomes   | FutureScot
Digital public services - citizen and data services improving local government delivery and outcomes in Scotland
futurescot.com
November 14, 2025 at 10:29 AM
improvserv.bsky.social
ICYMI: We're looking for a Data and Intelligence Project Manager to manage collection, analysis and presentation of data around early learning and childcare services.

Full time, fixed term
£43,068 - £49,992

Apply by 23 Nov

https://twp.ai/9PY3nC
A recruitment advertisement from the Improvement Service. The headline reads “We are recruiting: Data and Intelligence Project Manager.” The role is full-time and fixed term, based in Hybrid/Livingston, with a salary range of £43,068–£49,992. Main responsibilities include providing insight into the early learning and childcare sector, managing data collection, analysis, and presentation, maintaining and developing data tools and dashboards, analysing and reporting on data to identify trends, and leading new data and reporting projects. The advert directs applicants to visit www.improvementservice.org.uk for more information, apply via myjobscotland.gov.uk, or email recruitment@improvementservice.org.uk . The Improvement Service logo appears in the bottom right corner with the tagline “The ‘go to’ organisation for local government improvement in Scotland.”
November 13, 2025 at 6:44 PM
improvserv.bsky.social
The Scottish Climate Intelligence Service is excited to present at the COSLA Conference on Thursday at 5.15PM. The workshop will focus on the why and how of effective local climate action - and how SCIS empowers councils on the path to #NetZero.
COSLA flyer
November 11, 2025 at 5:33 PM
improvserv.bsky.social
The National Planning Improvement Team is asking how your planning authority can improve!

If you've interacted with a planning authority in the past year, please fill out this quick survey. Tell us what's working and where improvements can be made.

https://twp.ai/9PWvSq
Survey invitation from Improvement Service with simple illustrations of buildings and trees. Text reads: What are your views on how planning services are working? Please fill out our survey.
November 11, 2025 at 9:40 AM
improvserv.bsky.social
🆕 We're looking for a Data and Intelligence Project Manager to manage collection, analysis and presentation of data around early learning and childcare services.

Full time, fixed term
£43,068 - £49,992

Apply by 23 Nov

https://twp.ai/9PY3kg
A recruitment advertisement from the Improvement Service. The headline reads “We are recruiting: Data and Intelligence Project Manager.” The role is full-time and fixed term, based in Hybrid/Livingston, with a salary range of £43,068–£49,992. Main responsibilities include providing insight into the early learning and childcare sector, managing data collection, analysis, and presentation, maintaining and developing data tools and dashboards, analysing and reporting on data to identify trends, and leading new data and reporting projects. The advert directs applicants to visit www.improvementservice.org.uk for more information, apply via myjobscotland.gov.uk, or email recruitment@improvementservice.org.uk . The Improvement Service logo appears in the bottom right corner with the tagline “The ‘go to’ organisation for local government improvement in Scotland.”
November 10, 2025 at 9:02 AM
improvserv.bsky.social
Join us for the Public Service Improvement Framework (PSIF) Learning Event!

🗓️ Date: Tuesday 18 November
🕥 Time: 10:30 – 12:00
💻 Location: Online via Microsoft Teams
📣 Join us for the Public Service Improvement Framework (PSIF) Learning Event! 🗓️ Date: Tuesday 18 November 2025 🕥 Time: 10:30 – 12:00 💻 Location: Online via Microsoft Teams This free online event brings together colleagues from across local government and Audit Scotland to share best practice and learning around self-assessment, Best Value, and continuous improvement. 👥 Speakers include: Thomas Boyle, Improvement Service Fiona Mitchell-Knight, Audit Scotland Pauline Moss, Renfrewshire Council Erin Neilson, Improvement Service Anna Steele & Megan Whyte, South Ayrshire Council We’ll also be hosting a group discussion on the future direction of PSIF ahead of the 2026 review. 📧 To book your place, email Erin.Neilson@improvementservice.org.uk
November 5, 2025 at 5:00 PM
improvserv.bsky.social
Find out how effective Welfare Advice and Health Partnerships are in our webinar on 11 November. Register here
bit.ly
Welfare Advice and Health Partnerships - evaluation findings
twp.ai
October 30, 2025 at 2:15 PM
improvserv.bsky.social
Thanks, if you were able to visit the IS stand at #VHSConf25. It was great to meet so many people focused on #CollaborationForChange

We have a webinar on 11 Nov that you may be interested in: Welfare Advice and Health Partnerships - evaluation findings
bit.ly
Welfare Advice and Health Partnerships - evaluation findings
twp.ai
October 29, 2025 at 2:56 PM
improvserv.bsky.social
🎉 Big news! The Improvement Service was nominated for two awards at the Scottish Ethnic Minority Talent Festival and Summit: the Talent Intelligence Award and Public Sector Team of the Year.

👉 Read more: https://twp.ai/9PWf5q
Members of the Improvement Service's Digital Public Service team at the awards ceremony.
October 29, 2025 at 1:10 PM
improvserv.bsky.social
🎉The Improvement Service is proud to highlight how West Dunbartonshire Council has transformed school‑family communications with https://twp.ai/Imr9Vn.

Read more: https://twp.ai/E6BuJj

Decorative
October 29, 2025 at 11:37 AM
improvserv.bsky.social
📬 The latest Improvement Service newsletter is out!

Don't miss out on key updates from across our organisation - including a major milestone for https://twp.ai/Imr9QR.

➡️ Read more: https://twp.ai/E6BuEN
Decorative
October 29, 2025 at 11:25 AM
improvserv.bsky.social
ICYMI: 1 in 4 children in Scotland live in poverty. Our new elected member briefing highlights how councils are tackling this through strategic, preventative action.

Read the briefing: https://twp.ai/9PXIkj
Promotion for the new elected member briefing note from the Improvement Service (IS) called 'Tackling Child Poverty: Learning from Local Child Poverty Action Reports'. The image features the front cover of the briefing and the IS logo. The strapline reads, 'the go-to organisation for local government improvement in Scotland'.
October 29, 2025 at 10:21 AM
improvserv.bsky.social
How are councils approaching workforce planning in early learning and childcare?

Join us for this national discovery session where you'll hear from councils about their experiences, challenges & opportunities.

📅 Weds 5 November, 10am-12pm
📍MS Teams

https://twp.ai/9PXNAr
Promotional graphic for the 'Early Learning and Childcare Workforce Planning Discovery Session' scheduled for 5 November from 10 am to 12 pm on MS Teams. The background features illustrated figures engaged in activities like reading, writing, and using a laptop, with gear icons symbolizing planning and collaboration. Logos for the Scottish Government and the Improvement Service (celebrating its 20th anniversary) appear at the bottom.
October 28, 2025 at 8:09 AM
improvserv.bsky.social
Join us for the Public Service Improvement Framework (PSIF) Learning Event!

🗓️ Date: Tuesday 18 November
🕥 Time: 10:30 – 12:00
💻 Location: Online via Microsoft Teams
📣 Join us for the Public Service Improvement Framework (PSIF) Learning Event! 🗓️ Date: Tuesday 18 November 2025 🕥 Time: 10:30 – 12:00 💻 Location: Online via Microsoft Teams This free online event brings together colleagues from across local government and Audit Scotland to share best practice and learning around self-assessment, Best Value, and continuous improvement. 👥 Speakers include: Thomas Boyle, Improvement Service Fiona Mitchell-Knight, Audit Scotland Pauline Moss, Renfrewshire Council Erin Neilson, Improvement Service Anna Steele & Megan Whyte, South Ayrshire Council We’ll also be hosting a group discussion on the future direction of PSIF ahead of the 2026 review. 📧 To book your place, email Erin.Neilson@improvementservice.org.uk
October 27, 2025 at 6:51 PM
improvserv.bsky.social
Join the next webinar in our evaluation series on 4 November about Evaluating the Impact of Partnership Working. Register here
bit.ly
Evaluation webinars
twp.ai
October 23, 2025 at 9:44 AM
improvserv.bsky.social
Over 1.5 million National Entitlement Card applications have now been made through https://twp.ai/Imr5VP.

Developed by the Improvement Service and TCS, the site makes applying for your NEC simple, fast, and fully online.

More info: https://twp.ai/E6BqJL
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October 22, 2025 at 2:44 PM
improvserv.bsky.social
Join us for our early learning and childcare workforce planning webinar

We'll explore how councils plan their workforce, challenges/opportunities and how we can take a more strategic, data-informed approach.

📅 Weds 5 November, 10am-12pm
📍MS Teams

https://twp.ai/9PXNAX
Promotional graphic for the 'Early Learning and Childcare Workforce Planning Discovery Session' scheduled for 5 November from 10 am to 12 pm on MS Teams. The background features illustrated figures engaged in activities like reading, writing, and using a laptop, with gear icons symbolizing planning and collaboration. Logos for the Scottish Government and the Improvement Service (celebrating its 20th anniversary) appear at the bottom.
October 22, 2025 at 11:49 AM
improvserv.bsky.social
The IS Evaluation team will be at #VHSConf25 in Glasgow on 28 October. Why not drop past our stand and say hello? #CollaborationForChange https://twp.ai/9PWcVi
Decorative
October 21, 2025 at 3:50 PM