Office of the Ohio Consumers' Counsel
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Follow OCC on different social media platforms to stay up to date and informed on utility issues!
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February 3, 2026 at 4:30 PM
Follow OCC on different social media platforms to stay up to date and informed on utility issues!
www.threads.com/@occ4consumers
bsky.app/profile/occ4...
www.facebook.com/OCC4Consumers
www.threads.com/@occ4consumers
bsky.app/profile/occ4...
www.facebook.com/OCC4Consumers
Even if the groundhog disagrees, heating season probably isn’t over yet. OCC helps Ohio consumers stay informed about energy costs, rate changes, and programs that can help keep heating bills affordable. For energy saving tips: www.occ.ohio.gov/factsheet/co... #HeatingSeason
February 2, 2026 at 3:03 PM
Even if the groundhog disagrees, heating season probably isn’t over yet. OCC helps Ohio consumers stay informed about energy costs, rate changes, and programs that can help keep heating bills affordable. For energy saving tips: www.occ.ohio.gov/factsheet/co... #HeatingSeason
The Aqua Ohio rate case public hearing has a new date and location, 5:30 p.m. Monday, Feb. 9 at Columbus Metropolitan Library – New Albany Branch, 200 Market St., New Albany, OH 43054.
Details: www.occ.ohio.gov/factsheet/aq...
Details: www.occ.ohio.gov/factsheet/aq...
January 29, 2026 at 5:03 PM
The Aqua Ohio rate case public hearing has a new date and location, 5:30 p.m. Monday, Feb. 9 at Columbus Metropolitan Library – New Albany Branch, 200 Market St., New Albany, OH 43054.
Details: www.occ.ohio.gov/factsheet/aq...
Details: www.occ.ohio.gov/factsheet/aq...
Ohioans, how much do you really know about energy efficiency and keeping energy bills low? Test your knowledge, you may be surprised! Link: www.occ.ohio.gov/factsheet/ho... #Parma #GroveCity #Lima #Mansfield #Springfield #Hamilton
Home Energy Saver Checklist | Office of the Ohio Consumers' Counsel
Home Energy Saver Checklist Reduce energy usage and save on utility bills Americans spend more than 80 percent of their utility dollars on heating, cooling, hot water heating, lighting, and…
www.occ.ohio.gov
January 29, 2026 at 3:04 PM
Ohioans, how much do you really know about energy efficiency and keeping energy bills low? Test your knowledge, you may be surprised! Link: www.occ.ohio.gov/factsheet/ho... #Parma #GroveCity #Lima #Mansfield #Springfield #Hamilton
In Ohio, you can’t choose your distribution utility, but you can choose who supplies your electricity or natural gas. Learn more about the different types of energy offers and how to choose the right one for you. youtu.be/uDBgMyiSS20 #Ohio #Cleveland #Cincinnati #Columbus #Youngstown #Dayton
Understanding Your Energy Choices
Generally don't get to choose your local utility in Ohio, the company that delivers your energy through wires or pipes. But you can choose which company supplies the electricity or natural gas that…
youtu.be
January 28, 2026 at 6:31 PM
In Ohio, you can’t choose your distribution utility, but you can choose who supplies your electricity or natural gas. Learn more about the different types of energy offers and how to choose the right one for you. youtu.be/uDBgMyiSS20 #Ohio #Cleveland #Cincinnati #Columbus #Youngstown #Dayton
Currently in Ohio, submetered consumers lack certain protections afforded to direct customers of utilities, including disconnection safeguards and bill-payment assistance programs. Learn more: www.occ.ohio.gov/factsheet/ut... #Apartment
Utility Service for Tenants (Submetering) | Office of the Ohio Consumers' Counsel
Utility Service for Tenants (Submetering)Tenants should understand how to receive and pay for utility services before signing a lease agreement. This fact sheet from the Office of the Ohio Consumers’…
www.occ.ohio.gov
January 27, 2026 at 4:02 PM
Currently in Ohio, submetered consumers lack certain protections afforded to direct customers of utilities, including disconnection safeguards and bill-payment assistance programs. Learn more: www.occ.ohio.gov/factsheet/ut... #Apartment
Instead of paying for the actual amount of electric or natural gas used, PIPP Plus customers pay a percentage of their income. For low-income families, it can be a lifesaver. Link: www.occ.ohio.gov/factsheet/pe... #PIPPPlus
January 26, 2026 at 1:30 PM
Instead of paying for the actual amount of electric or natural gas used, PIPP Plus customers pay a percentage of their income. For low-income families, it can be a lifesaver. Link: www.occ.ohio.gov/factsheet/pe... #PIPPPlus
Winter Storm Fern may cause power outages. Plan ahead to stay safe and know your rights if service is interrupted. #WinterStormFern
Power outage tips and customer rights: www.occ.ohio.gov/factsheet/po...
Power outage tips and customer rights: www.occ.ohio.gov/factsheet/po...
Power Outage Tips and Customer Rights | Office of the Ohio Consumers' Counsel
Power Outage Tips and Consumer Rights
www.occ.ohio.gov
January 23, 2026 at 7:20 PM
Winter Storm Fern may cause power outages. Plan ahead to stay safe and know your rights if service is interrupted. #WinterStormFern
Power outage tips and customer rights: www.occ.ohio.gov/factsheet/po...
Power outage tips and customer rights: www.occ.ohio.gov/factsheet/po...
Did you know? The OCC is a founding member of the National Association of State Utility Consumer Advocates. It’s a chance to share and learn with consumer advocates across the nation.
Watch the origin story of NASUCA on our YouTube channel. youtu.be/_r48IwhFtDk?...
Watch the origin story of NASUCA on our YouTube channel. youtu.be/_r48IwhFtDk?...
NASUCA - The Origin Story
Presentation Slideshow available at https://www.nasuca.org/wp-content/uploads/2025/02/NASUCA_The-Original-Story-Panel.Final6-9-25.pdf
youtu.be
January 23, 2026 at 2:45 PM
Did you know? The OCC is a founding member of the National Association of State Utility Consumer Advocates. It’s a chance to share and learn with consumer advocates across the nation.
Watch the origin story of NASUCA on our YouTube channel. youtu.be/_r48IwhFtDk?...
Watch the origin story of NASUCA on our YouTube channel. youtu.be/_r48IwhFtDk?...
OCC advocates at the statehouse for laws that promote affordable and reliable utility services for consumers. Learn How Utility Legislation Becomes Law in Ohio: www.occ.ohio.gov/factsheet/ho... #PublicPolicy
January 22, 2026 at 6:04 PM
OCC advocates at the statehouse for laws that promote affordable and reliable utility services for consumers. Learn How Utility Legislation Becomes Law in Ohio: www.occ.ohio.gov/factsheet/ho... #PublicPolicy
Showing up matters. OCC regularly attends local meetings to share information and connect with the communities we serve across Ohio. We hope we run into you! Bring OCC to your group: www.occ.ohio.gov/content/spea...
January 21, 2026 at 5:31 PM
Showing up matters. OCC regularly attends local meetings to share information and connect with the communities we serve across Ohio. We hope we run into you! Bring OCC to your group: www.occ.ohio.gov/content/spea...
OCC’s Five-year fight pays off: PUCO imposes a $250 million penalty on FirstEnergy after HB 6 Scandal. $180 million of that is going back to FirstEnergy consumers, and more if a proposed settlement is approved.
See OCC filings to protect consumers in related PUCO cases: www.occ.ohio.gov/filings
See OCC filings to protect consumers in related PUCO cases: www.occ.ohio.gov/filings
January 20, 2026 at 6:05 PM
OCC’s Five-year fight pays off: PUCO imposes a $250 million penalty on FirstEnergy after HB 6 Scandal. $180 million of that is going back to FirstEnergy consumers, and more if a proposed settlement is approved.
See OCC filings to protect consumers in related PUCO cases: www.occ.ohio.gov/filings
See OCC filings to protect consumers in related PUCO cases: www.occ.ohio.gov/filings
Are you an energy saver or a waster? Take OCC’s Energy Efficiency Scavenger Hunt! Check your home for energy-saving wins or wasting habits and see how you score. The higher your points, the bigger your energy saver bragging rights! www.occ.ohio.gov/factsheet/en...
January 19, 2026 at 3:04 PM
Are you an energy saver or a waster? Take OCC’s Energy Efficiency Scavenger Hunt! Check your home for energy-saving wins or wasting habits and see how you score. The higher your points, the bigger your energy saver bragging rights! www.occ.ohio.gov/factsheet/en...
Utilities in Ohio are allowed to trim trees near power lines, even on private property, to prevent outages. Have questions or concerns about work near your home? Learn what to expect & how to stay safe in our fact sheet: www.occ.ohio.gov/factsheet/ut...
January 16, 2026 at 7:30 PM
Utilities in Ohio are allowed to trim trees near power lines, even on private property, to prevent outages. Have questions or concerns about work near your home? Learn what to expect & how to stay safe in our fact sheet: www.occ.ohio.gov/factsheet/ut...
Need help with your AEP Ohio bill this winter? The Neighbor to Neighbor Program is one option. It can provide up to $350 for eligible customers facing hardship. Winter applications are accepted Nov. 1–Mar. 31, first come, first served. Eligibility rules apply.
www.aepohio.com/community/ca...
www.aepohio.com/community/ca...
Neighbor to Neighbor
Thank you for your patience.
www.aepohio.com
January 15, 2026 at 3:30 PM
Need help with your AEP Ohio bill this winter? The Neighbor to Neighbor Program is one option. It can provide up to $350 for eligible customers facing hardship. Winter applications are accepted Nov. 1–Mar. 31, first come, first served. Eligibility rules apply.
www.aepohio.com/community/ca...
www.aepohio.com/community/ca...
An OCC appeal prevails at the U.S. Supreme Court securing more than $400 million in savings for Ohio electric consumers through 2031 with additional savings expected in future years. www.occ.ohio.gov/content/occs... #Ohio
OCC's U.S. Supreme Court Win Secures Significant Savings for Ohio Consumers | Office of the Ohio Consumers' Counsel
U.S. Supreme Court Win Secures Significant Savings for Ohio Consumers
www.occ.ohio.gov
January 14, 2026 at 6:02 PM
An OCC appeal prevails at the U.S. Supreme Court securing more than $400 million in savings for Ohio electric consumers through 2031 with additional savings expected in future years. www.occ.ohio.gov/content/occs... #Ohio
The PUCO requires Ohio energy marketers to list offers on its Energy Choice Ohio website, also known as “Apples to Apples" at energychoice.ohio.gov. Not all offers are good apples. Some may be bad or even rotten. Learn how to tell the difference: www.occ.ohio.gov/content/how-spot-bad-apple #Ohio
energychoice.ohio.gov
January 13, 2026 at 3:03 PM
The PUCO requires Ohio energy marketers to list offers on its Energy Choice Ohio website, also known as “Apples to Apples" at energychoice.ohio.gov. Not all offers are good apples. Some may be bad or even rotten. Learn how to tell the difference: www.occ.ohio.gov/content/how-spot-bad-apple #Ohio
If you are having difficulty paying winter-related heating bills, you may be eligible for HEAP (The Home Energy Assistance Program). Learn more about HEAP & check your eligibility here: www.occ.ohio.gov/factsheet/ho... #CostOfLiving
January 12, 2026 at 5:04 PM
If you are having difficulty paying winter-related heating bills, you may be eligible for HEAP (The Home Energy Assistance Program). Learn more about HEAP & check your eligibility here: www.occ.ohio.gov/factsheet/ho... #CostOfLiving
A smart thermostat can be very affordable and can save you money. Programmable thermostats can lower your energy costs by $50 or more a year. www.energy.gov/energysaver/... #EnergyEfficiency
Programmable Thermostats
In most situations, a programmable thermostat can save you money without sacrificing comfort.
www.energy.gov
January 9, 2026 at 4:02 PM
A smart thermostat can be very affordable and can save you money. Programmable thermostats can lower your energy costs by $50 or more a year. www.energy.gov/energysaver/... #EnergyEfficiency
Learn more about how area codes work in Ohio. Link: www.occ.ohio.gov/factsheet/oh...
Ohio Area Code Update | Office of the Ohio Consumers' Counsel
A Consumer's Guide to Ohio's Area Code Update The Area Code The first three digits of a 10-digit telephone number are known as an area code. These numbers represent a specific geographic area in…
www.occ.ohio.gov
January 8, 2026 at 5:01 PM
Learn more about how area codes work in Ohio. Link: www.occ.ohio.gov/factsheet/oh...
What’s draining your energy? It very well could be Vampire Power. If you don’t unplug appliances or chargers when not using them, they may still use power. Learn more with this OCC fact sheet: www.occ.ohio.gov/factsheet/wh... #savingmoney
What's draining your energy? Vampire Power | Office of the Ohio Consumers' Counsel
What's draining your energy? Vampire PowerEven after household appliances and electronics are turned off, many devices left plugged in continue to use power and increase your electric bill.
www.occ.ohio.gov
January 7, 2026 at 6:45 PM
What’s draining your energy? It very well could be Vampire Power. If you don’t unplug appliances or chargers when not using them, they may still use power. Learn more with this OCC fact sheet: www.occ.ohio.gov/factsheet/wh... #savingmoney
Would you be prepared if your power went out today? OCC has a fact sheet with power outage tips and information about your rights in case an outage affects you! www.occ.ohio.gov/factsheet/po...
Power Outage Tips and Customer Rights | Office of the Ohio Consumers' Counsel
Power Outage Tips and Consumer Rights
www.occ.ohio.gov
January 6, 2026 at 4:02 PM
Would you be prepared if your power went out today? OCC has a fact sheet with power outage tips and information about your rights in case an outage affects you! www.occ.ohio.gov/factsheet/po...
Learn more about the different energy choices available to you as an Ohio utility consumer, and how to choose the right one for you. Here’s a 3-minute video with the basics: youtu.be/uDBgMyiSS20 #moneysavingtips
Understanding Your Energy Choices
Generally don't get to choose your local utility in Ohio, the company that delivers your energy through wires or pipes. But you can choose which company supplies the electricity or natural gas that…
youtu.be
January 5, 2026 at 7:03 PM
Learn more about the different energy choices available to you as an Ohio utility consumer, and how to choose the right one for you. Here’s a 3-minute video with the basics: youtu.be/uDBgMyiSS20 #moneysavingtips
It is important to read your utility bill each month, look for any unusual charges or check on your energy provider. The bill may also contain important updates. Links: www.occ.ohio.gov/factsheet/na... www.occ.ohio.gov/factsheet/el... www.occ.ohio.gov/factsheet/wa...
Natural Gas Bill Made Easy | Office of the Ohio Consumers' Counsel
Natural Gas Bill Made EasyUtility bills are often complex and hard to understand. Often, consumers do not have the time or patience to understand all the charges on the bill.
www.occ.ohio.gov
January 2, 2026 at 7:01 PM
It is important to read your utility bill each month, look for any unusual charges or check on your energy provider. The bill may also contain important updates. Links: www.occ.ohio.gov/factsheet/na... www.occ.ohio.gov/factsheet/el... www.occ.ohio.gov/factsheet/wa...
Happy New Year from OCC! We hope that your 2026 is full of health, joy, friendship and smart energy choices! Learn more about smart energy choices here: www.occ.ohio.gov/publications
January 1, 2026 at 4:01 PM
Happy New Year from OCC! We hope that your 2026 is full of health, joy, friendship and smart energy choices! Learn more about smart energy choices here: www.occ.ohio.gov/publications