Octopus Energy
@octopus.energy
Floating about.
We believe energy should be better - a better experience for customers, better for the planet, and better value for money.
Need help from our social media team? https://octo.ps/bluesky-help
We believe energy should be better - a better experience for customers, better for the planet, and better value for money.
Need help from our social media team? https://octo.ps/bluesky-help
Pinned
Octopus Energy
@octopus.energy
ยท Dec 4
Hello Bluesky ๐๐๐๐๐๐๐๐๐
A lot of customers have asked us to swim our way over here, so we're dipping our tentacles in.
Give us a follow, we'll be floating around to chat all things green & geeky, make energy fairer, and own up to van printing disasters:
A lot of customers have asked us to swim our way over here, so we're dipping our tentacles in.
Give us a follow, we'll be floating around to chat all things green & geeky, make energy fairer, and own up to van printing disasters:
Hi there, Iโll get in touch with the engineer and ask them to move the van. Thanks for flagging ๐
January 13, 2026 at 9:57 AM
Hi there, Iโll get in touch with the engineer and ask them to move the van. Thanks for flagging ๐
Hey Neil, it must not be recognised at home. Iโll look into this now and drop you an email ๐๐
January 11, 2026 at 9:30 PM
Hey Neil, it must not be recognised at home. Iโll look into this now and drop you an email ๐๐
Hey Madde, could you pop some account info over to us here and I'll check your Octopoints are on the way ๐ octo.ps/bluesky-help ๐
Help us find your account
Give us your email and our friendly social media team will help.
octo.ps
January 11, 2026 at 10:47 AM
Hey Madde, could you pop some account info over to us here and I'll check your Octopoints are on the way ๐ octo.ps/bluesky-help ๐
Hey Simon, I can see Elly emailed you this morning, I've also sent a follow up too, to help. ๐
January 9, 2026 at 8:45 PM
Hey Simon, I can see Elly emailed you this morning, I've also sent a follow up too, to help. ๐
This is the short edit.
Find the full stress test on our YouTube ๐ www.youtube.com/watch?v=asiY...
Find the full stress test on our YouTube ๐ www.youtube.com/watch?v=asiY...
We blew up a kitchen. For science. ๐ฅ Hydrogen vs Methane Gas Leak Test
YouTube video by Octopus Energy
www.youtube.com
January 9, 2026 at 12:10 PM
This is the short edit.
Find the full stress test on our YouTube ๐ www.youtube.com/watch?v=asiY...
Find the full stress test on our YouTube ๐ www.youtube.com/watch?v=asiY...
BOOM ๐ฅ This is why hydrogen gas leaks are a terrible houseguest. Phil went full Mythbusters and stress-tested methane and hydrogen for home heating in a kitchen set-up ๐งช
Both are dangerous. Hydrogen does not mess about. It burns up to 10x faster!
10/10 for science. 0/10 for kitchens.
Both are dangerous. Hydrogen does not mess about. It burns up to 10x faster!
10/10 for science. 0/10 for kitchens.
January 9, 2026 at 12:10 PM
BOOM ๐ฅ This is why hydrogen gas leaks are a terrible houseguest. Phil went full Mythbusters and stress-tested methane and hydrogen for home heating in a kitchen set-up ๐งช
Both are dangerous. Hydrogen does not mess about. It burns up to 10x faster!
10/10 for science. 0/10 for kitchens.
Both are dangerous. Hydrogen does not mess about. It burns up to 10x faster!
10/10 for science. 0/10 for kitchens.
Hey Alan, I'm keen to take a closer look at this for you. Can you pop me over your details here so I can help? ๐ octo.ps/bluesky-help ๐
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octo.ps
January 9, 2026 at 8:55 AM
Hey Alan, I'm keen to take a closer look at this for you. Can you pop me over your details here so I can help? ๐ octo.ps/bluesky-help ๐
Hey Owen, that fuel mix breakdown is updated once a year and the next one will cover April 2025 - March 20256 ๐
January 4, 2026 at 11:00 AM
Hey Owen, that fuel mix breakdown is updated once a year and the next one will cover April 2025 - March 20256 ๐
Hi there, I can pick this up now. Could you pop the full address in here octo.ps/bluesky-help and Iโll get in touch book it? ๐๐
Help us find your account
Give us your email and our friendly social media team will help.
octo.ps
January 4, 2026 at 8:29 AM
Hi there, I can pick this up now. Could you pop the full address in here octo.ps/bluesky-help and Iโll get in touch book it? ๐๐
Hi Mark, thanks for flagging this - I've fed it back to our developers!
January 3, 2026 at 12:01 PM
Hi Mark, thanks for flagging this - I've fed it back to our developers!
Hi there, i'm really keen to check in on what's happening behind the scenes. If you can reach out with your account details then I can get in touch with you directly ๐ octo.ps/fb-help ๐
Help us find your account
Give us your email and our friendly social media team will help.
octo.ps
December 30, 2025 at 12:36 PM
Hi there, i'm really keen to check in on what's happening behind the scenes. If you can reach out with your account details then I can get in touch with you directly ๐ octo.ps/fb-help ๐
Hi there, that's strange ๐ค. Iโm really keen to see whatโs happening with your heat pump. Can you please pop your account details across to us so that I can take a closer look? octo.ps/bluesky-help ๐
Help us find your account
Give us your email and our friendly social media team will help.
octo.ps
December 30, 2025 at 11:59 AM
Hi there, that's strange ๐ค. Iโm really keen to see whatโs happening with your heat pump. Can you please pop your account details across to us so that I can take a closer look? octo.ps/bluesky-help ๐
Hey Claude, that does look like a big package for such a small Octo accessory โ can you please pop us over your details so I can take a closer look and share your message with the team? ๐ octo.ps/bluesky-help ๐ ๐
Help us find your account
Give us your email and our friendly social media team will help.
octo.ps
December 29, 2025 at 4:41 PM
Hey Claude, that does look like a big package for such a small Octo accessory โ can you please pop us over your details so I can take a closer look and share your message with the team? ๐ octo.ps/bluesky-help ๐ ๐
Hey there โ thatโs odd ๐ค. Iโll take a closer look at why your export hasnโt been credited and get back to you right away. Could you please pop me a message through this link ๐ octo.ps/bluesky-help, and Iโll reach out from there ๐
Help us find your account
Give us your email and our friendly social media team will help.
octo.ps
December 29, 2025 at 11:23 AM
Hey there โ thatโs odd ๐ค. Iโll take a closer look at why your export hasnโt been credited and get back to you right away. Could you please pop me a message through this link ๐ octo.ps/bluesky-help, and Iโll reach out from there ๐
Hey, please could you pop me a message through this link, and I'll be in touch to help ๐ octo.ps/bluesky-help ๐
Help us find your account
Give us your email and our friendly social media team will help.
octo.ps
December 27, 2025 at 6:02 PM
Hey, please could you pop me a message through this link, and I'll be in touch to help ๐ octo.ps/bluesky-help ๐
Hi there, you can adjust the payment amount and send any credit back to your bank account here: octopus.energy/dashboard/ne... but please pop your details in here: octo.ps/bluesky-help and Iโll get in touch to help ๐
My account | Octopus Energy
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octopus.energy
December 26, 2025 at 10:47 AM
Hi there, you can adjust the payment amount and send any credit back to your bank account here: octopus.energy/dashboard/ne... but please pop your details in here: octo.ps/bluesky-help and Iโll get in touch to help ๐
Hi Vaun, Iโm so sorry for your loss. This is an automated email we send when when a property is switching supplier and completely agree the timing and wording wasnโt right. Iโm sharing this with the team, Iโll be in touch as soon as possible to help put things right.
December 23, 2025 at 10:14 PM
Hi Vaun, Iโm so sorry for your loss. This is an automated email we send when when a property is switching supplier and completely agree the timing and wording wasnโt right. Iโm sharing this with the team, Iโll be in touch as soon as possible to help put things right.
Yep, that's perfect ๐ I've got your email, and I'll pop over a reply now ๐
December 23, 2025 at 10:41 AM
Yep, that's perfect ๐ I've got your email, and I'll pop over a reply now ๐
Hey, have you tried reinstalling the app? If not, give that a go and it should do the trick. If something still doesn't look right, drop us a message using the following link and I'll help ๐ octo.ps/nudge.
Help us find your account
Give us your email and our friendly social media team will help.
octo.ps
December 20, 2025 at 12:01 PM
Hey, have you tried reinstalling the app? If not, give that a go and it should do the trick. If something still doesn't look right, drop us a message using the following link and I'll help ๐ octo.ps/nudge.
Hey Jo, are you running the latest version of the app? Can you give updating it a try and pop me a message with your details if you're still having trouble ๐ octo.ps/bluesky-help ๐ ๐
Help us find your account
Give us your email and our friendly social media team will help.
octo.ps
December 20, 2025 at 8:49 AM
Hey Jo, are you running the latest version of the app? Can you give updating it a try and pop me a message with your details if you're still having trouble ๐ octo.ps/bluesky-help ๐ ๐
Hi there, weโll do everything we can to get your smart meters online, but their location in your home & the network signal in the area can affect how/if they connect to the network. Please send over your details ๐ octo.ps/bluesky-help ๐ Iโll make sure weโve tried everything we can for you here. ๐
Help us find your account
Give us your email and our friendly social media team will help.
octo.ps
December 19, 2025 at 7:47 PM
Hi there, weโll do everything we can to get your smart meters online, but their location in your home & the network signal in the area can affect how/if they connect to the network. Please send over your details ๐ octo.ps/bluesky-help ๐ Iโll make sure weโve tried everything we can for you here. ๐
Hey there, if you give the app another try, should be all good to go now. But please do pop your details over to me on this link ๐ octo.ps/bluesky-help and I'll check in on your charging for you. ๐
Help us find your account
Give us your email and our friendly social media team will help.
octo.ps
December 19, 2025 at 10:15 AM
Hey there, if you give the app another try, should be all good to go now. But please do pop your details over to me on this link ๐ octo.ps/bluesky-help and I'll check in on your charging for you. ๐
Hey, I can help ๐ Pop us a message using the following link and I'll get this requested for you ๐ octo.ps/bluesky-help ๐
Help us find your account
Give us your email and our friendly social media team will help.
octo.ps
December 13, 2025 at 9:07 PM
Hey, I can help ๐ Pop us a message using the following link and I'll get this requested for you ๐ octo.ps/bluesky-help ๐