Rita Leverett
@ritaleverett.bsky.social
11x Salesforce Certified. Fan of Star Trek, Star Wars, and Marvel.
Just earned the Cert Prep: Agentforce Specialist badge on @Trailhead and you should too! trailhead.salesforce.com/content/lear...
Understanding the Deployment Lifecycle for Agents
Master the Deployment Lifecycle essentials for Salesforce Agentforce Specialist exam. Prepare with key topics, practice questions, and study materials.
trailhead.salesforce.com
November 14, 2025 at 9:15 PM
Just earned the Cert Prep: Agentforce Specialist badge on @Trailhead and you should too! trailhead.salesforce.com/content/lear...
Just earned the Cert Prep: Agentforce Specialist badge on @Trailhead and you should too! trailhead.salesforce.com/content/lear...
Data Cloud for Agentforce Exam Preparation Unit
Master the essentials of Data Cloud for Agentforce, including key topics and study resources aimed at enhancing exam readiness. Prepare effectively today!
trailhead.salesforce.com
November 14, 2025 at 8:12 PM
Just earned the Cert Prep: Agentforce Specialist badge on @Trailhead and you should too! trailhead.salesforce.com/content/lear...
Just earned the Cert Prep: Agentforce Specialist badge on @Trailhead and you should too! trailhead.salesforce.com/content/lear...
Comprehensive Guide to AI Agents and Configuration
Explore AI Agents, from configuration to management. Prepare effectively for your Salesforce Agentforce Specialist exam with interactive materials and practice questions.
trailhead.salesforce.com
November 11, 2025 at 8:20 PM
Just earned the Cert Prep: Agentforce Specialist badge on @Trailhead and you should too! trailhead.salesforce.com/content/lear...
Just earned the Agentforce for Employees: Quick Look badge on @Trailhead and you should too! trailhead.salesforce.com/content/lear...
Guide to Employee Agents with Agentforce
Discover how Agentforce can empower your employees with AI-driven agents. Learn to configure and trust these powerful tools for enhanced productivity.
trailhead.salesforce.com
November 11, 2025 at 4:09 PM
Just earned the Agentforce for Employees: Quick Look badge on @Trailhead and you should too! trailhead.salesforce.com/content/lear...
I am heartbroken about my favorite Bad Boy #ChaunceyBillups
October 24, 2025 at 1:11 PM
I am heartbroken about my favorite Bad Boy #ChaunceyBillups
Just earned the Salesforce Forecasting badge on @Trailhead and you should too! trailhead.salesforce.com/content/lear...
Improve Sales Forecast Accuracy & Reporting
Learn to enhance sales forecast performance, compare current vs past forecasts and build precise reports for better decision-making.
trailhead.salesforce.com
October 15, 2025 at 4:13 PM
Just earned the Salesforce Forecasting badge on @Trailhead and you should too! trailhead.salesforce.com/content/lear...
Just earned the Agentforce Configuration for Slack Deployment badge on @Trailhead and you should too! trailhead.salesforce.com/content/lear...
Deploy an Agent in Slack for Your Team
Learn to install and manage AI agents in Slack. Explore how to interact with your agent and optimize team productivity with Agentforce.
trailhead.salesforce.com
October 10, 2025 at 7:49 PM
Just earned the Agentforce Configuration for Slack Deployment badge on @Trailhead and you should too! trailhead.salesforce.com/content/lear...
Just earned the Connect Your Agentforce Org with Slack badge on @Trailhead and you should too! trailhead.salesforce.com/content/lear...
Integrate Slack and Salesforce Effectively
Finalize the integration between Slack and Salesforce. Activate connections, add users, and deploy your agent smoothly. Get started today!
trailhead.salesforce.com
October 10, 2025 at 7:18 PM
Just earned the Connect Your Agentforce Org with Slack badge on @Trailhead and you should too! trailhead.salesforce.com/content/lear...
Just earned the Quick Start: Create Employee Agents in Agentforce badge on @Trailhead and you should too! trailhead.salesforce.com/content/lear...
Grant Access and Use Agentforce Agents Effectively
Discover how to grant access and utilize Agentforce agents for improved productivity. Enhance your workflow by integrating with Slack.
trailhead.salesforce.com
October 10, 2025 at 6:06 PM
Just earned the Quick Start: Create Employee Agents in Agentforce badge on @Trailhead and you should too! trailhead.salesforce.com/content/lear...
Got a call from my doctor's office offering to reschedule today's appointment because ICE is in the area. I'm a new patient and I need my meds so I'm going. I don't expect to get disappeared but who knows. Picked a fine time to move to Chicago.
looks like i picked the wrong week to quit caffeine written on the screen
ALT: looks like i picked the wrong week to quit caffeine written on the screen
media.tenor.com
October 9, 2025 at 7:38 PM
Got a call from my doctor's office offering to reschedule today's appointment because ICE is in the area. I'm a new patient and I need my meds so I'm going. I don't expect to get disappeared but who knows. Picked a fine time to move to Chicago.
Just earned the Superbadge: Apex for Agentforce badge on @Trailhead and you should too! trailhead.salesforce.com/content/lear...
Superbadge: Apex for Agentforce
Implement custom solutions using Apex agent actions in Agentforce.
trailhead.salesforce.com
October 3, 2025 at 9:02 PM
Just earned the Superbadge: Apex for Agentforce badge on @Trailhead and you should too! trailhead.salesforce.com/content/lear...
Just earned the Superbadge: Advanced Flow for Agentforce badge on @Trailhead and you should too! trailhead.salesforce.com/content/lear...
Superbadge: Advanced Flow for Agentforce
Implement custom solutions using flow-powered agent actions in Agentforce.
trailhead.salesforce.com
October 1, 2025 at 8:50 PM
Just earned the Superbadge: Advanced Flow for Agentforce badge on @Trailhead and you should too! trailhead.salesforce.com/content/lear...
Just earned the Agent Customization with Apex badge on @Trailhead and you should too! trailhead.salesforce.com/content/lear...
Creating an Apex Agent Action: Step-by-Step Guide
Master the process of creating an Apex Agent Action. Learn to add and test actions effectively to enhance your Salesforce applications.
trailhead.salesforce.com
September 18, 2025 at 7:54 PM
Just earned the Agent Customization with Apex badge on @Trailhead and you should too! trailhead.salesforce.com/content/lear...
Just earned the Deploy Agent Authentication badge on @Trailhead and you should too! trailhead.salesforce.com/content/lear...
Testing Authentication in Customer Interactions
Explore key strategies to test customer authentication for private and public topics in Agentforce. Enhance your testing techniques for success.
trailhead.salesforce.com
September 18, 2025 at 7:18 PM
Just earned the Deploy Agent Authentication badge on @Trailhead and you should too! trailhead.salesforce.com/content/lear...
Just earned the Agent Customization with Flows badge on @Trailhead and you should too! trailhead.salesforce.com/content/lear...
Add a Flow as an Agent Action | Salesforce Trailhead
trailhead.salesforce.com
September 18, 2025 at 3:35 PM
Just earned the Agent Customization with Flows badge on @Trailhead and you should too! trailhead.salesforce.com/content/lear...
Just earned the Prompt Engineering Techniques badge on @Trailhead and you should too! trailhead.salesforce.com/content/lear...
Explore Advanced Prompt Engineering Techniques
Master advanced prompt engineering techniques to enhance AI responses. Sign up for a Developer Edition and start creating better prompts.
trailhead.salesforce.com
September 12, 2025 at 9:15 PM
Just earned the Prompt Engineering Techniques badge on @Trailhead and you should too! trailhead.salesforce.com/content/lear...
Just earned the Service Agent Customization with Prompt Builder badge on @Trailhead and you should too! trailhead.salesforce.com/content/lear...
Optimize Agent Replies with Effective Prompt Templates
Learn how to refine your prompt template for better agent responses. Improve accuracy and empathy in customer interactions with practical steps.
trailhead.salesforce.com
September 12, 2025 at 8:37 PM
Just earned the Service Agent Customization with Prompt Builder badge on @Trailhead and you should too! trailhead.salesforce.com/content/lear...
Just earned the Agentforce Analytics and Monitoring badge on @Trailhead and you should too! trailhead.salesforce.com/content/lear...
Enhance Agents Using Data Analytics Techniques
Discover how to leverage data analytics to optimize agent performance, test effectively, and improve user experiences. Start enhancing your agents!
trailhead.salesforce.com
September 12, 2025 at 3:42 PM
Just earned the Agentforce Analytics and Monitoring badge on @Trailhead and you should too! trailhead.salesforce.com/content/lear...
Just earned the Agentforce Testing Center badge on @Trailhead and you should too! trailhead.salesforce.com/content/lear...
Understanding Agentforce Testing Center Results
Explore how to view and analyze test results in Agentforce. Master troubleshooting techniques and discover the benefits of effective testing.
trailhead.salesforce.com
September 12, 2025 at 3:23 PM
Just earned the Agentforce Testing Center badge on @Trailhead and you should too! trailhead.salesforce.com/content/lear...
Just earned the Agent Customization: Quick Look badge on @Trailhead and you should too! trailhead.salesforce.com/content/lear...
Customizing Agent Actions for Enhanced Performance
Explore how to customize agent actions in Salesforce to improve performance and user experience. Discover effective strategies for your business.
trailhead.salesforce.com
September 11, 2025 at 8:42 PM
Just earned the Agent Customization: Quick Look badge on @Trailhead and you should too! trailhead.salesforce.com/content/lear...
Just earned the Agentforce Testing Tools and Strategies badge on @Trailhead and you should too! trailhead.salesforce.com/content/lear...
Five-Step Strategy for Testing AI Agents Effectively
Learn a five-step testing strategy to refine your AI agents for reliability and efficiency. Ensure your agents perform accurately and meet user needs.
trailhead.salesforce.com
September 11, 2025 at 8:15 PM
Just earned the Agentforce Testing Tools and Strategies badge on @Trailhead and you should too! trailhead.salesforce.com/content/lear...
Just earned the Unstructured Data in Data Cloud badge on @Trailhead and you should too! trailhead.salesforce.com/content/lear...
Create a Search Index Configuration | Salesforce Trailhead
trailhead.salesforce.com
September 11, 2025 at 7:52 PM
Just earned the Unstructured Data in Data Cloud badge on @Trailhead and you should too! trailhead.salesforce.com/content/lear...
Just earned the Grounding an Agent with Data badge on @Trailhead and you should too! trailhead.salesforce.com/content/lear...
Grounding Agents with Data: Key Mechanisms Explained
Explore how to ground your AI agents using data in Salesforce. Learn various mechanisms for effective data connection and enhance your agent's capabilities.
trailhead.salesforce.com
September 11, 2025 at 7:12 PM
Just earned the Grounding an Agent with Data badge on @Trailhead and you should too! trailhead.salesforce.com/content/lear...
Happy #StarTrekDay to those who celebrate.
a man in a blue shirt with a black collar
ALT: a man in a blue shirt with a black collar
media.tenor.com
September 8, 2025 at 2:31 PM
Happy #StarTrekDay to those who celebrate.
Just earned the Agentforce Data Library Basics badge on @Trailhead and you should too! trailhead.salesforce.com/content/lear...
Create a Data Library for AI Agents Effectively
Explore how to build a file-based data library for AI agents in Salesforce. Learn to set up, configure, and test your library seamlessly.
trailhead.salesforce.com
September 5, 2025 at 8:47 PM
Just earned the Agentforce Data Library Basics badge on @Trailhead and you should too! trailhead.salesforce.com/content/lear...