Robert Guidi
@robguidigo.bsky.social
Author of "ChatLnD: a practical guide to AI-powered Performance Support" | Future of Work | GenAI + L&D | Upskilling Engineer | writer | contraptionist | 🌀
Pinned
Robert Guidi
@robguidigo.bsky.social
· Mar 21
Give them questions they'll love not answers they'll ignore
#lnd #chatlnd
ChatLnD: a practical guide to AI-powered Performance Support robertguidi.com/chatlnd
#lnd #chatlnd
ChatLnD: a practical guide to AI-powered Performance Support robertguidi.com/chatlnd
Business Process Outsourcers (BPOs) are struggling across the board. #L&D has got to focus on weighing the value they deliver, not the content. If they don't, it's not just the BPOs that find themselves downsized
ChatLnD: a practical guide to AI-powered Performance Support robertguidi.com/chatlnd
ChatLnD: a practical guide to AI-powered Performance Support robertguidi.com/chatlnd
All Products | Robert Guidi
This is your category description. It’s a great place to tell customers what this category is about, connect with your audience and draw attention to your products.
robertguidi.com
March 27, 2025 at 8:34 PM
Business Process Outsourcers (BPOs) are struggling across the board. #L&D has got to focus on weighing the value they deliver, not the content. If they don't, it's not just the BPOs that find themselves downsized
ChatLnD: a practical guide to AI-powered Performance Support robertguidi.com/chatlnd
ChatLnD: a practical guide to AI-powered Performance Support robertguidi.com/chatlnd
It will be fascinating to see, when we have built the frictionless Learning system, if people change their learning habits - do they want to #learn or do they just want #PerformanceSupport?
March 27, 2025 at 4:07 PM
It will be fascinating to see, when we have built the frictionless Learning system, if people change their learning habits - do they want to #learn or do they just want #PerformanceSupport?
Unfortunately L&D has a habit of tightly zipping all the knowledge into a big bundle. Sometimes users want the atom of knowledge and can "follow their nose" from there ("self-serve"). Looking forward to seeing what Sana's AI Assistant has got here - could be jetpacks for them if they get it right✈️
March 27, 2025 at 1:05 PM
Unfortunately L&D has a habit of tightly zipping all the knowledge into a big bundle. Sometimes users want the atom of knowledge and can "follow their nose" from there ("self-serve"). Looking forward to seeing what Sana's AI Assistant has got here - could be jetpacks for them if they get it right✈️
Whilst I agree #LnD could be better at marketing existing (instead of moving onto the next...!) we should really focus on making it easy to find stuff. Create a place people can go to find answers and promote that.
Create a hub (that works) and market that. Consistently.
(1/2)
Create a hub (that works) and market that. Consistently.
(1/2)
March 27, 2025 at 10:33 AM
Whilst I agree #LnD could be better at marketing existing (instead of moving onto the next...!) we should really focus on making it easy to find stuff. Create a place people can go to find answers and promote that.
Create a hub (that works) and market that. Consistently.
(1/2)
Create a hub (that works) and market that. Consistently.
(1/2)
Give them questions they'll love not answers they'll ignore
#lnd #chatlnd
ChatLnD: a practical guide to AI-powered Performance Support robertguidi.com/chatlnd
#lnd #chatlnd
ChatLnD: a practical guide to AI-powered Performance Support robertguidi.com/chatlnd
March 21, 2025 at 9:18 AM
Give them questions they'll love not answers they'll ignore
#lnd #chatlnd
ChatLnD: a practical guide to AI-powered Performance Support robertguidi.com/chatlnd
#lnd #chatlnd
ChatLnD: a practical guide to AI-powered Performance Support robertguidi.com/chatlnd
Yes, learn prompting, learn agents, fill your boots. But all this hacking will be short-lived (2-3yrs) and not EVERYONE has to do it....
Very soon #prompting will be a mature skill adjacent to "coding" and the good prompts will be embedded in SOFTWARE.
Very soon #prompting will be a mature skill adjacent to "coding" and the good prompts will be embedded in SOFTWARE.
March 18, 2025 at 10:48 PM
Yes, learn prompting, learn agents, fill your boots. But all this hacking will be short-lived (2-3yrs) and not EVERYONE has to do it....
Very soon #prompting will be a mature skill adjacent to "coding" and the good prompts will be embedded in SOFTWARE.
Very soon #prompting will be a mature skill adjacent to "coding" and the good prompts will be embedded in SOFTWARE.
In #LnD our objective should not be Likes and Watches (ie time spent). We need to move away from "packaging" content and towards self-serve. Curate a gold-standard knowledge base and let the AI serve it up through Q&A on demand.
It's called AI-powered performance support
robertguidi.com/chatlnd
It's called AI-powered performance support
robertguidi.com/chatlnd
All Products | Robert Guidi
This is your category description. It’s a great place to tell customers what this category is about, connect with your audience and draw attention to your products.
robertguidi.com
March 18, 2025 at 9:15 PM
In #LnD our objective should not be Likes and Watches (ie time spent). We need to move away from "packaging" content and towards self-serve. Curate a gold-standard knowledge base and let the AI serve it up through Q&A on demand.
It's called AI-powered performance support
robertguidi.com/chatlnd
It's called AI-powered performance support
robertguidi.com/chatlnd
Part of this is treating our audience as adults - they don't need us to wrap #LnD up in a package with a beginning middle and end. Let them discover on their own - if the relevance is there they will use it. And the rest - maybe think about why it's not resonating...
robertguidi.com/ChatLnD
robertguidi.com/ChatLnD
March 14, 2025 at 11:43 AM
Part of this is treating our audience as adults - they don't need us to wrap #LnD up in a package with a beginning middle and end. Let them discover on their own - if the relevance is there they will use it. And the rest - maybe think about why it's not resonating...
robertguidi.com/ChatLnD
robertguidi.com/ChatLnD
One extreme view is that L&D isn't ready to take on the opportunity of AI-powered Performance Support (PS) - BU Leaders will start implementing AI PS systems off-grid without telling L&D...
This is a fork in the road for L&D - harness AI before someone else does....
robertguidi.com/chatlnd
This is a fork in the road for L&D - harness AI before someone else does....
robertguidi.com/chatlnd
March 13, 2025 at 7:48 PM
One extreme view is that L&D isn't ready to take on the opportunity of AI-powered Performance Support (PS) - BU Leaders will start implementing AI PS systems off-grid without telling L&D...
This is a fork in the road for L&D - harness AI before someone else does....
robertguidi.com/chatlnd
This is a fork in the road for L&D - harness AI before someone else does....
robertguidi.com/chatlnd
We will get so much further if we empower people to use what they have got than try to inject them with new stuff. Aligning people through connections is a powerful way to produce combined momentum in the right direction.
(inspired by @britz.bsky.social 🎩)
(inspired by @britz.bsky.social 🎩)
March 5, 2025 at 11:28 AM
We will get so much further if we empower people to use what they have got than try to inject them with new stuff. Aligning people through connections is a powerful way to produce combined momentum in the right direction.
(inspired by @britz.bsky.social 🎩)
(inspired by @britz.bsky.social 🎩)
Personally I don't mind if L&D reinvents itself to include Performance Support, or it sticks to Formal learning (courses).
But there is definitely white-space opening up for SOMEONE to focus on AI-powered Performance Support at scale...
But there is definitely white-space opening up for SOMEONE to focus on AI-powered Performance Support at scale...
March 3, 2025 at 1:52 PM
Personally I don't mind if L&D reinvents itself to include Performance Support, or it sticks to Formal learning (courses).
But there is definitely white-space opening up for SOMEONE to focus on AI-powered Performance Support at scale...
But there is definitely white-space opening up for SOMEONE to focus on AI-powered Performance Support at scale...
I'm a techno optimist.
It's the humans I worry about
It's the humans I worry about
March 1, 2025 at 6:47 PM
I'm a techno optimist.
It's the humans I worry about
It's the humans I worry about
As a novelist I sometimes struggle to take my villains seriously. Then this sh1t happened
February 23, 2025 at 10:11 PM
As a novelist I sometimes struggle to take my villains seriously. Then this sh1t happened
We continually fall back to the lowest common denominator to make our assessments.. so it's no surprise we have "75% pass" multiple choice threshold. Will we ever trust a system (human or AI) that gives a nuanced response or will anxiety always take us back to a 0/1 pass/fail system....?
February 20, 2025 at 12:23 PM
We continually fall back to the lowest common denominator to make our assessments.. so it's no surprise we have "75% pass" multiple choice threshold. Will we ever trust a system (human or AI) that gives a nuanced response or will anxiety always take us back to a 0/1 pass/fail system....?
#LnD need to get better at working in public- it's a great way to bring people along on the journey so they are ready on launch day. We need to get more comfortable being explorers and sharing the journey with our users. Not waiting until everything is perfect for the big bang launch!!
February 14, 2025 at 11:42 AM
#LnD need to get better at working in public- it's a great way to bring people along on the journey so they are ready on launch day. We need to get more comfortable being explorers and sharing the journey with our users. Not waiting until everything is perfect for the big bang launch!!
"Learning Budget"
When did you ever ask "how much learning time does this {persona} have per year?" Before we start dreaiming up new ways of producing and presenting content, isn't it time we started to get a bit more realistic about what can feasibly be consumed...?
www.linkedin.com/posts/robert...
When did you ever ask "how much learning time does this {persona} have per year?" Before we start dreaiming up new ways of producing and presenting content, isn't it time we started to get a bit more realistic about what can feasibly be consumed...?
www.linkedin.com/posts/robert...
Robert Guidi on LinkedIn: #ai #learning #hr #edtech #landd
Their "Learning Budget" (time 🕰️ not money 💰 )
AKA
🍽️ Do we ever stop to think "how much can our learners consume?" 🍽️
(yet another…
www.linkedin.com
February 12, 2025 at 5:34 PM
"Learning Budget"
When did you ever ask "how much learning time does this {persona} have per year?" Before we start dreaiming up new ways of producing and presenting content, isn't it time we started to get a bit more realistic about what can feasibly be consumed...?
www.linkedin.com/posts/robert...
When did you ever ask "how much learning time does this {persona} have per year?" Before we start dreaiming up new ways of producing and presenting content, isn't it time we started to get a bit more realistic about what can feasibly be consumed...?
www.linkedin.com/posts/robert...
#ChatLnD doesn't solve learning, it solves performance. WIthout solving performance support your company will not be able to keep up in this continuously changing environment. Learn about how AI can support you and your colleagues here: bit.ly/Conversation...
ChatLnD Jan 25
bit.ly
February 6, 2025 at 11:27 AM
#ChatLnD doesn't solve learning, it solves performance. WIthout solving performance support your company will not be able to keep up in this continuously changing environment. Learn about how AI can support you and your colleagues here: bit.ly/Conversation...
Think forward to what the L&D function in an organisation might look like in a few years time.... Most likely outcome: Non-L&D leaders taking it into their own hands and going rogue with AI-powered “shadow L&D” to fix their performance issues
Read more: www.linkedin.com/posts/robert...
#LnD #hrtech
Read more: www.linkedin.com/posts/robert...
#LnD #hrtech
Robert Guidi on LinkedIn: #ai #learning #hr #edtech #landd
🤔 The 3 possible reactions to conversational learning 🔭
It's tough to predict what will happen tomorrow in the AI-world, let alone 3-5 years. But humour me…
www.linkedin.com
January 31, 2025 at 9:10 PM
Think forward to what the L&D function in an organisation might look like in a few years time.... Most likely outcome: Non-L&D leaders taking it into their own hands and going rogue with AI-powered “shadow L&D” to fix their performance issues
Read more: www.linkedin.com/posts/robert...
#LnD #hrtech
Read more: www.linkedin.com/posts/robert...
#LnD #hrtech
“Hey Siri - remind me to keep my sh*t together every morning at 8am”
January 31, 2025 at 10:54 AM
“Hey Siri - remind me to keep my sh*t together every morning at 8am”
#deepseek There is a lot of capital riding on this - has the dam just burst on those billion dollar valuations? Is the market for “high end” LLMs really that big or will small scrappy models get 99% of the market…. Mr Altman?
January 29, 2025 at 5:45 PM
#deepseek There is a lot of capital riding on this - has the dam just burst on those billion dollar valuations? Is the market for “high end” LLMs really that big or will small scrappy models get 99% of the market…. Mr Altman?
Nightmare scenario here: #LnD get cut out of the loop completely. With so many products hitting the market that have a clear “value proposition” there is a danger that L&D will be left on the margins whilst BUs make side-deals with agile little products that deliver more perceived value #hrtech #lnd
January 28, 2025 at 1:03 PM
Nightmare scenario here: #LnD get cut out of the loop completely. With so many products hitting the market that have a clear “value proposition” there is a danger that L&D will be left on the margins whilst BUs make side-deals with agile little products that deliver more perceived value #hrtech #lnd
Maybe the problem is not the way L&D organise ourselves, but the product that we make. Maybe learners don’t like the way that we pack knowledge into “large containers” (course, eLearn). Maybe we need to move to more self-serve model where we make the “atoms” of knowledge easier to find…
#lnd #hrtech
#lnd #hrtech
January 25, 2025 at 11:38 AM
Highlights the need for people to apply critical thinking not just to the output but also to *which tool* they use for which tasks (not all LLM packages are made equal!)
#landtech #hrtech
www.linkedin.com/posts/dr-phi...
#landtech #hrtech
www.linkedin.com/posts/dr-phi...
Dr Philippa Hardman on LinkedIn: The Impact of Gen AI on Human Learning: a research summary
The *real* impact of Gen AI on human learning: a summary of the findings & implications of the five most recent & important research papers.
More and more of…
www.linkedin.com
January 24, 2025 at 1:55 PM
Highlights the need for people to apply critical thinking not just to the output but also to *which tool* they use for which tasks (not all LLM packages are made equal!)
#landtech #hrtech
www.linkedin.com/posts/dr-phi...
#landtech #hrtech
www.linkedin.com/posts/dr-phi...