Rob Quickenden
robquickenden.bsky.social
Rob Quickenden
@robquickenden.bsky.social
Microsoft MVP for Windows and Devices but also a general tech enthusiast and Copilot Pilot!

📝 https://robquickenden.blog

🧑‍💼Chief Technology Officer at Cisilion
Microsoft Q2 FY26 Earnings: Cloud & AI Power Record Growth

Microsoft has opened 2026 with a landmark quarter that firmly positions them as the global leader in enterprise cloud and AI adoption. In the earning report, Microsoft has achieved milestones with cloud revenue surpassing $50 billion for…
Microsoft Q2 FY26 Earnings: Cloud & AI Power Record Growth
Microsoft has opened 2026 with a landmark quarter that firmly positions them as the global leader in enterprise cloud and AI adoption. In the earning report, Microsoft has achieved milestones with cloud revenue surpassing $50 billion for the first time, record growth in Copilot usage, and major acceleration in commercial bookings, this earnings report signals a new era for Microsoft’s growth and might put the AI Bubble Burst chats to bed?
robquickenden.blog
January 29, 2026 at 7:56 AM
Microsoft Teams Licensing Updates: More Premium Features for Everyone

Microsoft has announced some big changes to the Teams licensing model, aimed at making more  advanced features available to everyone along with updates to their Places products set which is now firmly more rooted as a key part…
Microsoft Teams Licensing Updates: More Premium Features for Everyone
Microsoft has announced some big changes to the Teams licensing model, aimed at making more  advanced features available to everyone along with updates to their Places products set which is now firmly more rooted as a key part of Teams. These changes reflect Microsoft’s commitment to democratising advanced collaboration tools and to keep adding value to their core products without the need for premium licenses to unlock core value.
robquickenden.blog
January 23, 2026 at 8:27 AM
M365 Copilot Image Generation Levels Up, and Video Summaries are coming to Copilot Notebooks

Microsoft has kicked off 2026 with two significant enhancements to Microsoft 365 Copilot - both providing a clear signal to how improvements in multi-media creation in AI will support creativity,…
M365 Copilot Image Generation Levels Up, and Video Summaries are coming to Copilot Notebooks
Microsoft has kicked off 2026 with two significant enhancements to Microsoft 365 Copilot - both providing a clear signal to how improvements in multi-media creation in AI will support creativity, communication, and knowledge sharing across the workplace. The first is a major upgrade to Copilot’s image generation capabilities with the rollout of OpenAI’s GPT‑Image‑1.5 model. The second is a new capability that turns Copilot Notebooks into…
robquickenden.blog
January 13, 2026 at 5:47 PM
Satya Nadella’s Call for an “AI Reset” – What Business Leaders Must Prioritise in 2026

Following Satya Nadella's looking forward to 2026 post, this blog explores the detail behind it and why 2026 must move beyond AI slop and shift toward trusted, outcome‑driven AI projects and systems that deliver…
Satya Nadella’s Call for an “AI Reset” – What Business Leaders Must Prioritise in 2026
Following Satya Nadella's looking forward to 2026 post, this blog explores the detail behind it and why 2026 must move beyond AI slop and shift toward trusted, outcome‑driven AI projects and systems that deliver real organisational value rather than just re-writing docs and emails!
robquickenden.blog
January 12, 2026 at 2:21 PM
What is Copilot Checkout? Microsoft and PayPal’s new AI-Powered Commerce Experience.

Microsoft and PayPal have officially joined forces to launch Copilot Checkout, a groundbreaking integration that redefines the online shopping experience. This collaboration merges Microsoft’s conversational AI…
What is Copilot Checkout? Microsoft and PayPal’s new AI-Powered Commerce Experience.
Microsoft and PayPal have officially joined forces to launch Copilot Checkout, a groundbreaking integration that redefines the online shopping experience. This collaboration merges Microsoft’s conversational AI capabilities with PayPal’s trusted payment infrastructure, creating a seamless journey from product discovery to purchase all within the Copilot interface on Windows, app and the Web. Intelligent Discovery Meets Trusted Payments Copilot Checkout will allows users to browse, evaluate, and complete purchases (check out) directly from within Microsoft Copilot experience, eliminating the need to switch between different apps, devices or websites.
robquickenden.blog
January 9, 2026 at 8:16 PM
What is Copilot Real Talk Mode? And how to use it.

Back at the "Fall update in October", Microsoft announced that a new talk mode called "Real Talk" was coming to Copilot. This has been available in the US for a while in preview but is now available in the UK. This (currently) optional chat mode…
What is Copilot Real Talk Mode? And how to use it.
Back at the "Fall update in October", Microsoft announced that a new talk mode called "Real Talk" was coming to Copilot. This has been available in the US for a while in preview but is now available in the UK. This (currently) optional chat mode allows Copilot to better adapt to the user’s tone by adding more personality, wit, and even "playful" challenges in its responses.
robquickenden.blog
December 30, 2025 at 8:16 AM
Copilot gets free GPT‑5.2 upgrade with “Smart Plus” mode

Microsoft has begun rolling out GPT‑5.2 across Copilot on the web, Windows, and mobile as a free upgrade. It sits alongside GPT‑5.1 rather than replacing it, giving users a clear choice between speed and deeper reasoning. GPT‑5.2 is…
Copilot gets free GPT‑5.2 upgrade with “Smart Plus” mode
Microsoft has begun rolling out GPT‑5.2 across Copilot on the web, Windows, and mobile as a free upgrade. It sits alongside GPT‑5.1 rather than replacing it, giving users a clear choice between speed and deeper reasoning. GPT‑5.2 is described as OpenAI’s strongest model series so far, designed to accelerate real work: building spreadsheets and presentations, writing and reviewing code, analysing long documents, using tools, and working with images.
robquickenden.blog
December 29, 2025 at 6:46 PM
Automatic Alt Text on Copilot+ PCs: A Small Feature with a Big Accessibility Impact

Microsoft has rolled out a useful update to the Office Suite apps like Word, Excel and PowerPoint which creates automatic, "on‑device" Alt Text generation for images. This is a great way of helping content become…
Automatic Alt Text on Copilot+ PCs: A Small Feature with a Big Accessibility Impact
Microsoft has rolled out a useful update to the Office Suite apps like Word, Excel and PowerPoint which creates automatic, "on‑device" Alt Text generation for images. This is a great way of helping content become more inclusive by providing automatic (but editable) descriptions of images, graphics, graphs etc. This helps screen readers and also AI tools better understand documents. Alt Text Auto Generation is for Copilot + PCs only…
robquickenden.blog
December 27, 2025 at 2:48 PM
Here's how you can use @OpenAI #SORA2 inside @Copilot @microsoft365.microsoft.com

youtu.be/yRa2ogqNTqU?...
Sora2 Generate Video Clip in Microsoft 365 Copilot
YouTube video by Rob Quickenden
youtu.be
December 24, 2025 at 8:26 AM
How to get free security updates for Windows 10

If you are a home/consumer user using Windows 10 - because you are unwilling to, or unable to (due to hardware restrictions) to upgrade to Windows 11, and not able or wanting to buy a new modern PC, this blog shows you how to take advantage of…
How to get free security updates for Windows 10
If you are a home/consumer user using Windows 10 - because you are unwilling to, or unable to (due to hardware restrictions) to upgrade to Windows 11, and not able or wanting to buy a new modern PC, this blog shows you how to take advantage of Microsoft's free Security updates for Windows 10 until 13th October 2026. First...head over to…
robquickenden.blog
December 13, 2025 at 6:36 AM
GPT-5.2 now available in Microsoft 365 Copilot

Microsoft has just (11th Dec) started rolling out OpenAI's GPT‑5.2 across Microsoft 365 Copilot and Copilot Studio, marking another significant leap in AI-powered productivity. The differences between GPT5 and GPT5.2 provide "a significant upgrade in…
GPT-5.2 now available in Microsoft 365 Copilot
Microsoft has just (11th Dec) started rolling out OpenAI's GPT‑5.2 across Microsoft 365 Copilot and Copilot Studio, marking another significant leap in AI-powered productivity. The differences between GPT5 and GPT5.2 provide "a significant upgrade in performance across various metrics". For example, GPT-5.2 has achieved higher scores on benchmarks like ARC-AGI2 and GPQA Diamond which indicate improved abstract reasoning and scientific knowledge. 
robquickenden.blog
December 12, 2025 at 1:15 PM
When the Cloud Sneezes: a look at the ‘Outage Season’

The past few months have been a bruising reminder that even the biggest cloud providers can stumble. AWS, Microsoft Azure, and Cloudflare have all suffered major outages, disrupting any services that rely on them from websites to shopping sites…
When the Cloud Sneezes: a look at the ‘Outage Season’
The past few months have been a bruising reminder that even the biggest cloud providers can stumble. AWS, Microsoft Azure, and Cloudflare have all suffered major outages, disrupting any services that rely on them from websites to shopping sites to CRM and Finance systems and AI tools. For businesses (and their customers / users) there cause huge problems, lower confidence, impact services and reputation.
robquickenden.blog
December 12, 2025 at 12:46 PM
More Anthropic Models coming to Microsoft Copilot

Microsoft is making a major change to how AI models are integrated into Copilot experiences. From 7 January 2026, Anthropic’s models will be enabled by default for Microsoft 365 Copilot licensed users, moving away from the current opt-in setting to…
More Anthropic Models coming to Microsoft Copilot
Microsoft is making a major change to how AI models are integrated into Copilot experiences. From 7 January 2026, Anthropic’s models will be enabled by default for Microsoft 365 Copilot licensed users, moving away from the current opt-in setting to a standard feature under Microsoft’s own contractual terms rather than Anthropic’s. What’s Changing? Default Enablement: Anthropic models, which were previously optional, will now be switched on by default for…
robquickenden.blog
December 10, 2025 at 9:20 AM
Microsoft 365 Price Changes: Preparing for July 2026

With over a 1,000 new features and updates across the Microsoft 365 stack in the last couple of years, Microsoft has confirmed that the commercial Microsoft 365 suite will undergo pricing increase from July 1, 2026. This follows "adjustments" to…
Microsoft 365 Price Changes: Preparing for July 2026
With over a 1,000 new features and updates across the Microsoft 365 stack in the last couple of years, Microsoft has confirmed that the commercial Microsoft 365 suite will undergo pricing increase from July 1, 2026. This follows "adjustments" to Personal and Home subscriptions at the end of the summer, and now the Enterprise/Commercial side is being reshaped to reflect the growing set of features delivered in the suite especially around AI and Security which have both had significant investments and updates.
robquickenden.blog
December 8, 2025 at 5:15 PM
Microsoft Ignite 2025 – “The Agentic Shift”

Microsoft used Ignite 2025 to tell the world that "agents are now the primary interface for enterprise work". The focus throughout Ignite was about evolution from chat-bots to multi-discipline teams of agents across organisations and the unlaying…
Microsoft Ignite 2025 – “The Agentic Shift”
Microsoft used Ignite 2025 to tell the world that "agents are now the primary interface for enterprise work". The focus throughout Ignite was about evolution from chat-bots to multi-discipline teams of agents across organisations and the unlaying architectural envelopments being done to make this work. Agents are already changing how people work, and IDC predicts there will be 1.3 billion agents by 2028. 
robquickenden.blog
November 30, 2025 at 9:30 AM
What is Work IQ?

Microsoft Ignite 2025 focus this year saw Microsoft fully committed to Agentic AI as the next platform layer. Across all of the briefings, keynotes, technical sessions, and partner announcements, Microsoft repeatedly emphasised that AI is no longer an add-on - and that is becoming…
What is Work IQ?
Microsoft Ignite 2025 focus this year saw Microsoft fully committed to Agentic AI as the next platform layer. Across all of the briefings, keynotes, technical sessions, and partner announcements, Microsoft repeatedly emphasised that AI is no longer an add-on - and that is becoming the "operating system" for modern work. Alongside this was the announcement of Work IQ at Ignite 2025 was probably one of the biggest impact announcements - which was announced during the day 1…
robquickenden.blog
November 30, 2025 at 9:00 AM
Windows at 40: Milestones that changed computing for ever

It was Forty years ago (now that makes me feel. Old) that Microsoft launched Windows 1.0. This was a graphical shell that was layered over MS-DOS. Whilst it was clunky, slow, and barely usable - it created the framework and vision for what…
Windows at 40: Milestones that changed computing for ever
It was Forty years ago (now that makes me feel. Old) that Microsoft launched Windows 1.0. This was a graphical shell that was layered over MS-DOS. Whilst it was clunky, slow, and barely usable - it created the framework and vision for what would become the Windows that has powered work and creativity for decades. 40 Years ago, was the time…
robquickenden.blog
November 21, 2025 at 10:12 AM
With Security Copilot now part of Microsoft 365 E5 – what do you actually get?

At Ignite this week, Microsoft announced that Security Copilot will now be included in Microsoft 365 E5 (and E5 Security) at no additional cost. Security Copilot delivers "AI-powered, integrated, cost-effective, and…
With Security Copilot now part of Microsoft 365 E5 – what do you actually get?
At Ignite this week, Microsoft announced that Security Copilot will now be included in Microsoft 365 E5 (and E5 Security) at no additional cost. Security Copilot delivers "AI-powered, integrated, cost-effective, and extensible security capabilities" that elevate an organisations IT Security Operations or SOC’s efficiency and resilience. So, what does it actually include and what are the catches? 1. Integrated AI-driven defense across the Microsoft stack…
robquickenden.blog
November 20, 2025 at 8:23 AM
Sora 2 now in Microsoft 365 Copilot

At Ignite 2025 this month, amongst a long list of AI and Security updates, Microsoft announced that OpenAI’s Sora 2 text-to-video model is now integrated into Microsoft 365 Copilot in their Create Agent bringing AI video into enterprise productivity. Sora 2 can…
Sora 2 now in Microsoft 365 Copilot
At Ignite 2025 this month, amongst a long list of AI and Security updates, Microsoft announced that OpenAI’s Sora 2 text-to-video model is now integrated into Microsoft 365 Copilot in their Create Agent bringing AI video into enterprise productivity. Sora 2 can make content much more realistic than the previous version of Sora and has earned both praise and criticism, since 
robquickenden.blog
November 19, 2025 at 9:32 AM
Microsoft 365 Copilot for small and medium businesses

Microsoft has just announced a much more affordable aka cheaper (but fully featured license) for small and medium businesses. From December 1st, Microsoft 365 Copilot Business becomes available to organisations with fewer than 300 users. It’s…
Microsoft 365 Copilot for small and medium businesses
Microsoft has just announced a much more affordable aka cheaper (but fully featured license) for small and medium businesses. From December 1st, Microsoft 365 Copilot Business becomes available to organisations with fewer than 300 users. It’s priced at $21 per user/month, and can be added to organisations with  sBusiness Standard or Business Premium plans up to 300 seats. This is $9 pupm than the enterprise version of M365 Copilot but with all the same features.
robquickenden.blog
November 18, 2025 at 8:16 PM
Windows 365: What, Where and Why?

As Windows 365 settles well into its forth year, there have been huge advancements in capability, connection methods, endpoint innovation, and licensing options - with even more expected as Microsoft Ignite approaches next week In my role, I spend a lot of time…
Windows 365: What, Where and Why?
As Windows 365 settles well into its forth year, there have been huge advancements in capability, connection methods, endpoint innovation, and licensing options - with even more expected as Microsoft Ignite approaches next week In my role, I spend a lot of time talking with clients about Modern Work solutions and where Windows 365 fits within their organisation: how it can be adopted and leveraged for simplicity, security, governance, access & management, contractors, and frontline staff.
robquickenden.blog
November 12, 2025 at 8:03 AM
AI Explained: 9 Key Concepts You Need to Know in 2025

Artificial intelligence, whilst a phrase used in most of our daily lives, can feel huge, strange, unknown, scary, exciting and sometimes even intimidating. In this post I decided I would strip back the noise and waffle and share nine crisp,…
AI Explained: 9 Key Concepts You Need to Know in 2025
Artificial intelligence, whilst a phrase used in most of our daily lives, can feel huge, strange, unknown, scary, exciting and sometimes even intimidating. In this post I decided I would strip back the noise and waffle and share nine crisp, usable concepts. I've aimed to provide clarity over jargon and give some practical examples over theory. Before I start, many and to put into familiar brands, here are a few AI tools and brands you will of already know or at least of have heard of:
robquickenden.blog
November 8, 2025 at 8:03 AM
Cisco 360 Partner Program: Driving Partner and Customer Value in in the AI Era

This blog summarises the key updates from Cisco Partner Summit 2025 regarding the Cisco 360 Partner Program and its impact on partner profitability, customer value, cross-selling, AI specialisations, and new pathways.…
Cisco 360 Partner Program: Driving Partner and Customer Value in in the AI Era
This blog summarises the key updates from Cisco Partner Summit 2025 regarding the Cisco 360 Partner Program and its impact on partner profitability, customer value, cross-selling, AI specialisations, and new pathways. This new partner programme takes much inspiration from the Microsoft AI Cloud Partner Programme, which has successfully aligned partner incentives with their strategic priorities like AI Adoption, Cloud Transformation and Customer Success (through growth of usage and adoption).
robquickenden.blog
November 5, 2025 at 7:59 PM
I Tuned into Day 1 of Cisco Partner Summit 2025 yesterday "online"., where they spotlighted Secure AI infrastructure as the backbone of transformation. From Unified Edge to zero-trust security and full-stack observability. My review is below :-)
Cisco Partner Summit 2025: The Infrastructure Behind the Digital and AI Era
Last night I tuned into aspects of the Global Cisco Partner Summit on demand, (the live event taking part in San Diago this week). Day one messaging to partners was firmly on monetising AI and driving the next wave of digital transformation with Cisco. Cisco were not just talking about AI as a buzzword - they were clearly (re)positioning themselves as the backbone of this revolution with…
robquickenden.blog
November 4, 2025 at 9:30 AM
Copilot Researcher Agent gets “Computer Use”

Yes, the Copilot Researcher Agent, once focused purely on gathering and summarising information, can now take action on your device through a capability called Computer Use.  This provides secure interaction with both public and gated web content…
Copilot Researcher Agent gets “Computer Use”
Yes, the Copilot Researcher Agent, once focused purely on gathering and summarising information, can now take action on your device through a capability called Computer Use.  This provides secure interaction with both public and gated web content through a virtual computer which allows human and Copilot control. It requires a Microsoft 365 Copilot license, supports advanced content creation. It can be disabled by IT admins, but comes enabled by default.
robquickenden.blog
November 4, 2025 at 8:01 AM