Alex Kroman
alexkroman.com
Alex Kroman
@alexkroman.com
cpto @ liveperson

http://alexkroman.com
Most software today is built around human constraints—dashboards, notifications, and interfaces designed for us to process information. AI agents don’t have those limits.
Software for AI Agents Will Be Completely Different Than Software for Humans
Most software today is built around human constraints—dashboards, notifications, and interfaces designed for us to process information. AI agents don’t have those limits.  The implications?  Huge.
alexkroman.substack.com
February 19, 2025 at 5:09 PM
The Two Modes of Leadership: Are You a Problem-Solver or a Designer?
The Two Modes of Leadership: Are You a Problem-Solver or a Designer?
After two decades of leading teams across various organizations, I've noticed a fascinating pattern: leaders tend to operate in two distinct modes, often without realizing it. I call these "Problem-So...
open.substack.com
January 14, 2025 at 4:22 PM
How to Know if You’re Doing a Good Job as a CTO
How to Know if You’re Doing a Good Job as a CTO
A CTO recently asked me a deceptively simple question:“How do I know if I’m doing a good job?”It’s a tough one.
open.substack.com
January 8, 2025 at 7:04 PM
"Software has always been about solving problems, but how it delivers value has evolved over time. From traditional software to SaaS and now AI Agents, each phase represents a shift in responsibility—moving progressively from the customer to the software."
The AI Agent Business Model Will Replace SaaS
The Evolution from Traditional Software to SaaS, and Now to the AI Agent Business Model
alexkroman.substack.com
December 10, 2024 at 4:11 PM
Some of the worst leaders I've worked for have had an uncanny understanding of people. When a leader does something crazy instead of asking "WTF did they do that for?" try asking "What do they understand about people that I don't?" Unraveling this helps you create a better map of reality.
December 4, 2024 at 5:30 PM
"When you strip leadership down to its essence, it’s about addressing three universal needs: growth, connection, and impact"
A Human Approach to Leadership: Growth, Connection, Impact
Let’s kick this off with a confession: I’ve learned more about leadership from bad leaders than good ones.
open.substack.com
December 2, 2024 at 4:02 PM