I think the most important thing about this paper is that we develop a really great method to systematically identify BMI through qual data.We've published the entire coding guide that shows you exactly how to code and identify what aspects of business models change.

How do companies actually DO a business model innovation? Our data says: talk to peers for intel, adapt products incrementally, redirect slack resources, and build new capabilities.

First, there are three different types of BMI in a crisis:
1. "Oh crap we're dying" (Crisis Response)
2. "Wait, this is an opportunity" (Crisis Enablement)
"3. We're just gonna keep doing what we planned" (Planned Innovation)

Not all pivots are created equal:

It turns out that identifying Business model innovation is really hard. It's even harder during a global pandemic. But we figured out how to do it. And here's what we found.

Remember when every entrepreneur was like we totally pivoted our business model overnight?
We interviewed 85 of them repeatedly for 18 months to see if that was actually true. Only 30% actually did the thing. I blogged (yes, my blog is still a thing) about it here: www.benspigel.com/Blog/New+Pap...

Can you show a before / after? That’s actually not a terrible use case.

I think you have to judge it on merrit, but just be sure that there is a huge harm reduction plan. But this should really be going through a more medical-oriented IRB. Can you push it to a more specialized board?

what book?

I recall someone (maybe Dean Dad from IHE??) saying that if a rich philanthropist really wanted to make a epoch-defining gift to higher education, they would pay for a free-to-ues ERP system for universities that actually do what universities need to do.