Ben Terrett
@benterrett.bsky.social
CEO of Public Digital. Former Deputy Chair of UAL. .
/benterrett everywhere else.
www.benterrett.com
/benterrett everywhere else.
www.benterrett.com
Reposted by Ben Terrett
Very sorry to read of the death of Dame Stephanie "Steve" Shirley. What a life she lived! Escaped the holocaust via Kindertransport, computer pioneer, philanthropist, autism activist. Amazing, amazing.
www.franmonks.com/how-to-make-...
www.franmonks.com/how-to-make-...
August 11, 2025 at 1:39 PM
Very sorry to read of the death of Dame Stephanie "Steve" Shirley. What a life she lived! Escaped the holocaust via Kindertransport, computer pioneer, philanthropist, autism activist. Amazing, amazing.
www.franmonks.com/how-to-make-...
www.franmonks.com/how-to-make-...
Got any foldable helmet reccos? For short Lime bike rides. Size and safety more important than price. Thanks!
No agencies, no helmet deniers.
No agencies, no helmet deniers.
March 27, 2025 at 4:39 PM
Got any foldable helmet reccos? For short Lime bike rides. Size and safety more important than price. Thanks!
No agencies, no helmet deniers.
No agencies, no helmet deniers.
"when it comes to AI for public impact, national ambition requires international collaboration"
A new perspective on the current AI debate from Mike, who's just back from the AI Summit in Paris. // @publicdigital.bsky.social
public.digital/pd-insights/...
A new perspective on the current AI debate from Mike, who's just back from the AI Summit in Paris. // @publicdigital.bsky.social
public.digital/pd-insights/...
Reframing the AI debate: from existential threat to public asset — Public Digitalpublic digitalpublic digital
Blog by Mike Bracken MBE, reflecting on his experience at the AI Action Summit, Paris, 2025
public.digital
February 14, 2025 at 4:12 PM
"when it comes to AI for public impact, national ambition requires international collaboration"
A new perspective on the current AI debate from Mike, who's just back from the AI Summit in Paris. // @publicdigital.bsky.social
public.digital/pd-insights/...
A new perspective on the current AI debate from Mike, who's just back from the AI Summit in Paris. // @publicdigital.bsky.social
public.digital/pd-insights/...
Reposted by Ben Terrett
Hello week 2 of tax filing season! 💥
Direct File is live and you can now import your tax information directly from the IRS.
Visit DirectFile.irs.gov to check eligibility and learn more. 👏
Direct File is live and you can now import your tax information directly from the IRS.
Visit DirectFile.irs.gov to check eligibility and learn more. 👏
February 3, 2025 at 11:05 PM
Hello week 2 of tax filing season! 💥
Direct File is live and you can now import your tax information directly from the IRS.
Visit DirectFile.irs.gov to check eligibility and learn more. 👏
Direct File is live and you can now import your tax information directly from the IRS.
Visit DirectFile.irs.gov to check eligibility and learn more. 👏
At GDS for launch of the digital government blueprint. Will try and live post on this thread 🧵
January 21, 2025 at 2:03 PM
At GDS for launch of the digital government blueprint. Will try and live post on this thread 🧵
"People don’t distinguish between government departments, they just want to get things done"
Yep. Still true. Also true of your business.
www.osmonauta.space/articles/ben...
Yep. Still true. Also true of your business.
www.osmonauta.space/articles/ben...
DESIGNING SERVICES FOR PEOPLE - Osmonauta
www.osmonauta.space
January 17, 2025 at 8:42 AM
"People don’t distinguish between government departments, they just want to get things done"
Yep. Still true. Also true of your business.
www.osmonauta.space/articles/ben...
Yep. Still true. Also true of your business.
www.osmonauta.space/articles/ben...
Taps and the case of boring magic in design — Public Digitalpublic digitalpublic digital
public.digital
January 10, 2025 at 2:36 PM
Reposted by Ben Terrett
Excellent paper from @pahlkadot.bsky.social and our very own @andrewgreenway.bsky.social on rebuilding the capacity of the state - aka the how of government.
A must-read over the Xmas break for those with any interest in public sector reform.
www.niskanencenter.org/the-how-we-n...
A must-read over the Xmas break for those with any interest in public sector reform.
www.niskanencenter.org/the-how-we-n...
The how we need now: a capacity agenda for 2025 - Niskanen Center
Our politics have become so chaotic in part because the public has lost trust in the government’s ability to deliver on its promises. Restoring this public trust is both a moral and a political impera...
www.niskanencenter.org
December 20, 2024 at 3:38 PM
Excellent paper from @pahlkadot.bsky.social and our very own @andrewgreenway.bsky.social on rebuilding the capacity of the state - aka the how of government.
A must-read over the Xmas break for those with any interest in public sector reform.
www.niskanencenter.org/the-how-we-n...
A must-read over the Xmas break for those with any interest in public sector reform.
www.niskanencenter.org/the-how-we-n...
Reposted by Ben Terrett
Making the state more like a start-up? We’ve been championing this approach from day one. Test-and-learn, agile digital transformation, and scaling innovation are at the core of real progress. Read this blog from @andrewgreenway.bsky.social for more insights: public.digital/pd-insights/...
How a test and learn approach is key to transforming governmentpublic digitalpublic digital
public.digital
December 9, 2024 at 12:53 PM
Making the state more like a start-up? We’ve been championing this approach from day one. Test-and-learn, agile digital transformation, and scaling innovation are at the core of real progress. Read this blog from @andrewgreenway.bsky.social for more insights: public.digital/pd-insights/...
12yo has a new friend, who says he has an indoor swimming pool at home.
Not totally impossible, this is London after all, but I have questions.
"Oh really, where does he live?" I ask. "Over there" she replies and points at the huge council tower block.
Not totally impossible, this is London after all, but I have questions.
"Oh really, where does he live?" I ask. "Over there" she replies and points at the huge council tower block.
November 15, 2024 at 1:24 PM
12yo has a new friend, who says he has an indoor swimming pool at home.
Not totally impossible, this is London after all, but I have questions.
"Oh really, where does he live?" I ask. "Over there" she replies and points at the huge council tower block.
Not totally impossible, this is London after all, but I have questions.
"Oh really, where does he live?" I ask. "Over there" she replies and points at the huge council tower block.
Reposted by Ben Terrett
Patient records and the NHS App are in the news again. Me and @mattstibbs.bsky.social
wrote down some thoughts. TLDR: the perfect architectural approach won’t solve for fundamental environmental challenges that need addressing. public.digital/pd-insights/...
wrote down some thoughts. TLDR: the perfect architectural approach won’t solve for fundamental environmental challenges that need addressing. public.digital/pd-insights/...
Patient records and the NHS Apppublic digitalpublic digital
Technical, design, commercial and policy challenges with putting medical records in the hands of NHS patients
public.digital
October 23, 2024 at 3:53 PM
Patient records and the NHS App are in the news again. Me and @mattstibbs.bsky.social
wrote down some thoughts. TLDR: the perfect architectural approach won’t solve for fundamental environmental challenges that need addressing. public.digital/pd-insights/...
wrote down some thoughts. TLDR: the perfect architectural approach won’t solve for fundamental environmental challenges that need addressing. public.digital/pd-insights/...
The latest @publicdigital.bsky.social newsletter is out mailchi.mp/1dfdf19a79a9...
Public Digital #90 🌍 Our new MD and the Data Bites event series 🍪
mailchi.mp
October 11, 2024 at 12:37 PM
The latest @publicdigital.bsky.social newsletter is out mailchi.mp/1dfdf19a79a9...
Welcome to PD Data Bites, I'm so glad you're here.
See you on the 6th November!
See you on the 6th November!
Some news about Data Bites…
After 5 years, 49 events, 199 presenters, five PMs, 10 Cabinet ministers for data in govt & more bad jokes than any of us would care to remember, Data Bites is leaving @instituteforgov.bsky.social
I’m delighted to say it has a new home at… @publicdigital.bsky.social!
After 5 years, 49 events, 199 presenters, five PMs, 10 Cabinet ministers for data in govt & more bad jokes than any of us would care to remember, Data Bites is leaving @instituteforgov.bsky.social
I’m delighted to say it has a new home at… @publicdigital.bsky.social!
October 3, 2024 at 3:54 PM
Welcome to PD Data Bites, I'm so glad you're here.
See you on the 6th November!
See you on the 6th November!
Reposted by Ben Terrett
Useful set of design patterns for AI courtesy of the very excellent Projects By If. https://medium.com/writing-by-if/new-design-patterns-for-ai-b37f4ff060ba
February 1, 2024 at 9:32 AM
Useful set of design patterns for AI courtesy of the very excellent Projects By If. https://medium.com/writing-by-if/new-design-patterns-for-ai-b37f4ff060ba
Heard someone refer to the monarch as "King Prince Charles" and that's what I'll be using from now on.
January 30, 2024 at 1:18 PM
Heard someone refer to the monarch as "King Prince Charles" and that's what I'll be using from now on.
19yo: "I didn't go to that, it was behind a paywall."
He was talking about a ticketed exhibition at the Tate Modern.
He was talking about a ticketed exhibition at the Tate Modern.
January 23, 2024 at 3:12 PM
19yo: "I didn't go to that, it was behind a paywall."
He was talking about a ticketed exhibition at the Tate Modern.
He was talking about a ticketed exhibition at the Tate Modern.
Reposted by Ben Terrett
No more Big IT.
"We have to redesign government so it that it can redesign government services." article by Mike Bracken in the FT this morning, free to read link here:
www.ft.com/content/6b1f...
"We have to redesign government so it that it can redesign government services." article by Mike Bracken in the FT this morning, free to read link here:
www.ft.com/content/6b1f...
No more ‘Big IT’: the failed 90s model has ruined too many lives
Governments must reflect on the lessons of the Post Office software scandal — or face further disasters
www.ft.com
January 20, 2024 at 9:49 AM
No more Big IT.
"We have to redesign government so it that it can redesign government services." article by Mike Bracken in the FT this morning, free to read link here:
www.ft.com/content/6b1f...
"We have to redesign government so it that it can redesign government services." article by Mike Bracken in the FT this morning, free to read link here:
www.ft.com/content/6b1f...
It's so odd when politicians resign and they post the 'actual letter' on social media.
We should all start doing that with complaints letters, much more fun than just @ ing BA or British Gas or whoever.
We should all start doing that with complaints letters, much more fun than just @ ing BA or British Gas or whoever.
January 17, 2024 at 12:44 PM
It's so odd when politicians resign and they post the 'actual letter' on social media.
We should all start doing that with complaints letters, much more fun than just @ ing BA or British Gas or whoever.
We should all start doing that with complaints letters, much more fun than just @ ing BA or British Gas or whoever.
Reposted by Ben Terrett
Abisola Fatokun writes our 2023 Year Note, reflecting on the year that was at Public Digital.
Wishing all our friends, clients and partners a happy and peaceful 2024!
public.digital/2023/12/14/y...
Wishing all our friends, clients and partners a happy and peaceful 2024!
public.digital/2023/12/14/y...
Year Note 2023 — Public Digital
Our annual review of the year at Public Digital
public.digital
December 15, 2023 at 10:23 AM
Abisola Fatokun writes our 2023 Year Note, reflecting on the year that was at Public Digital.
Wishing all our friends, clients and partners a happy and peaceful 2024!
public.digital/2023/12/14/y...
Wishing all our friends, clients and partners a happy and peaceful 2024!
public.digital/2023/12/14/y...
Reposted by Ben Terrett
In the latest Public Digital newsletter:
🏆 Future of Government Awards: nominate smart folk & meaningful work
👏 @audree.bsky.social and her 🚗 trip/transformation programme analogy
✏️ plans, but unbudgeable ones @jiggott.bsky.social
⬛ internet blackouts in Gaza
💪 Fighting AI race bias
🏆 Future of Government Awards: nominate smart folk & meaningful work
👏 @audree.bsky.social and her 🚗 trip/transformation programme analogy
✏️ plans, but unbudgeable ones @jiggott.bsky.social
⬛ internet blackouts in Gaza
💪 Fighting AI race bias
November 10, 2023 at 1:17 PM
In the latest Public Digital newsletter:
🏆 Future of Government Awards: nominate smart folk & meaningful work
👏 @audree.bsky.social and her 🚗 trip/transformation programme analogy
✏️ plans, but unbudgeable ones @jiggott.bsky.social
⬛ internet blackouts in Gaza
💪 Fighting AI race bias
🏆 Future of Government Awards: nominate smart folk & meaningful work
👏 @audree.bsky.social and her 🚗 trip/transformation programme analogy
✏️ plans, but unbudgeable ones @jiggott.bsky.social
⬛ internet blackouts in Gaza
💪 Fighting AI race bias