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Citizens Advice @citizensadvice.bsky.social · 2d

“I love feeling part of something so vital”

Our service is full of passionate people who work tirelessly to help as many people as possible.

People like Tracy.

Read Tracy’s story ⤵️
https://wearecitizensadvice.org.uk/tracy-champions-compassionate-leadership-9e6e720e5941

#WeAreCitizensAdvice

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Citizens Advice @citizensadvice.bsky.social · 3d

⚠️ Over £106M was lost to romance fraud last year.

❌ Never send money to someone you haven't met in person.

Romance fraudsters build trust, then ask for cash - often with emotional and convincing stories.

Find out more: actionfraud.police.uk/romance-fraud

Digital advertisement from the National Anti-Fraud Centre depicts two individuals using smartphones, with a cautionary message about online relationship scams. The text reads, 'Do you really know who you're talking to? Romance fraud is on the rise,' emphasizing the importance of verifying identities in online interactions.

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Citizens Advice @citizensadvice.bsky.social · 5d

The energy price cap has increased by 2% 💡

If you're currently on a standard variable tariff, switching supplier or tariff could help you save money on your energy bills this winter.

Our website is a great place to start when considering making a switch 💙

➡️ citizensadvice.org.uk/energy

From 1st October, the energy price cap has increased by 2% to £1,755 per year.*

*For a typical duel fuel household getting electricity and gas from the same supplier under a single contract - paying by direct debt

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Citizens Advice @citizensadvice.bsky.social · 7d

We are…

➡️ a charity working for the whole of society
➡️ supported by volunteers who are at the heart of the community
➡️ here for you when you need us
➡️ helping to build a fairer society for everyone.

We are Citizens Advice. We are the People’s Champion

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Citizens Advice @citizensadvice.bsky.social · 7d

This #BlackHistoryMonth we're celebrating the amazing story of Pansy Jeffrey 🌟

Find out more about her long and inspiring career with Citizens Advice North Kensington in our blog ⤵️
https://bit.ly/4eUa7jG

Hidden figures: The story of Pansy Jeffrey

This year marks 85 years of Citizens Advice. To celebrate, we're sharing some of the weird, wonderful, and inspiring stories from our...

wearecitizensadvice.org.uk

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Citizens Advice @citizensadvice.bsky.social · 8d

We have help, advice and information for anyone who's worried about energy.

Visit our website for tips you can really trust from our team of energy experts ⤵️
https://bit.ly/42hl5vQ

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Citizens Advice @citizensadvice.bsky.social · 20d

What 3 words would Leanne use to describe Citizens Advice?

💙 Empowering
💙 Inclusive
💙 Impactful

Read Leanne’s story ⤵️
https://wearecitizensadvice.org.uk/leanne-champions-giving-everyone-a-voice-b5fdc8d7b27c

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Citizens Advice @citizensadvice.bsky.social · 21d

Our latest data shows that people’s problems are becoming more urgent and more complex.

And the systems designed to support them are harder to navigate than ever.

Join us on 25 September to hear from a panel of experts and explore our data ⤵️ https://bit.ly/41XFPsn #CADataInsights

Promotional graphic by Citizens Advice announcing an online event titled "Data Insights Unravelling Complexity to raise living standards," addressing the overlapping issues people are going to them about. Scheduled for Thursday 25 September from 2-3pm with a hashtag #CADataInsights.

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Citizens Advice @citizensadvice.bsky.social · 24d

🏡 Our research has found 4.5 million renters in England and Wales had to ration gas and electricity to afford their energy bills last winter.

Read more ⤵️
https://www.theguardian.com/money/2025/sep/15/more-than-40-of-private-renters-ration-energy-use-to-afford-bills-study-finds

Text reads, 'More than 40% of renters are forced to ration gas and electricity to afford their energy bills'.

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Citizens Advice @citizensadvice.bsky.social · 24d

🦉 Did you know… in 1976 we changed our logo to remove the iconic minerva owl as insight showed it wasn’t resonating with young people?

Our appearance might have changed over the last 86 years, but our purpose hasn’t 💙

#ThePeoplesChampion

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Citizens Advice @citizensadvice.bsky.social · 25d

📍 Did you know there are 249 Citizens Advice offices providing support in their communities across England and Wales?

Find your nearest office and get in touch ⤵️
https://www.citizensadvice.org.uk/about-us/contact-us/nearby/?q=&utm_medium=social&utm_source=bluesky&utm_campaign=evergreen

Image a map of the UK with several pins dotted throughout highlighting various locations. Text reads, 'Find your nearest Citizens Advice'.

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Citizens Advice @citizensadvice.bsky.social · Sep 9

“I love working behind the scenes to make the magic happen”

We think our people are pretty special.
People like Leanne from Citizens Advice Liverpool.

Leanne is a people’s champion.

Read Leanne’s story ⤵️
https://wearecitizensadvice.org.uk/leanne-champions-giving-everyone-a-voice-b5fdc8d7b27c

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Citizens Advice @citizensadvice.bsky.social · Sep 7

A throwback for a Sunday afternoon! 💙

Our commitment has always remained the same - to provide free, impartial advice and create a fairer society for everyone.

#WeAreCitizensAdvice #ThePeoplesChampion ⤵️
https://bit.ly/3XL2JlB

Black and white photograph of a Citizens Advice office. 2 individuals are engaged in a conversation at an office desk. The person sitting behind the desk is writing notes.

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Citizens Advice @citizensadvice.bsky.social · Sep 6

Our corporate volunteers are making a real difference 👏

This year, they've used their expert skills to help 321 people find a way forward.

Thank you for helping us directly support local communities! 💙

Learn more about corporate volunteering ⤵️
https://bit.ly/4lZErg7

#WeAreCitizensAdvice

Citizens Advice volunteers in conversation and smiling. Quote from a corporate volunteer reads: “It’s been a way to give back to my local community while discovering all the amazing initiatives and opportunities it has to offer.” Hashtag #WeAreCitizensAdvice.

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Citizens Advice @citizensadvice.bsky.social · Sep 5

🔍 Did you know we also campaign on issues that affect every single one of us?

Our advisers’ insights shape our policy work, showing big organisations how they can change to make things better for people.

Find out more about our work ⤵️
https://bit.ly/45UoQbi

#WeAreCitizensAdvice

Citizens Advice staff wearing a lanyard, sitting at a desk and listening to a client. Text reads”We are helping to shape a fairer society for everyone”.

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Citizens Advice @citizensadvice.bsky.social · Sep 4

✨#WeAreCitizensAdvice and today marks 86 years of helping people find a way forward.

Donate today so people can keep getting the urgent advice they need ⤵️
https://www.citizensadvice.org.uk/about-us/donate/birthday2025/?utm_medium=social&utm_source=twitter&utm_campaign=fundraising

Promotional image for Citizens Advice featuring the text: "Help us help more people find a way forward. We are Citizens Advice. The people's champion." on a blue background.

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Citizens Advice @citizensadvice.bsky.social · Sep 3

#WeAreCitizensAdvice and our volunteers are at the heart of everything we do, thank you! 💙

They make a difference by:
🤝 Empowering people in local communities
⚖️ Supporting witnesses in courts
💼 Sharing their skills and expertise

More about volunteering ⤵️
https://bit.ly/3VqFyub

Citizens Advice volunteer smiling. Quote from a volunteer reads: "Not only is it a great opportunity to gain experience there’s also the spirit of solidarity that forms from volunteering. It's about bringing communities together.” Hashtag #WeAreCitizensAdvice.

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Citizens Advice @citizensadvice.bsky.social · Sep 3

Hi Lizzie, really sorry to hear about your experience. Please can you send us feedback on this and a member of the team will follow up with you. More here www.citizensadvice.org.uk/about-us/con.... Thank you ^Laura

Feedback and complaints

Make a complaint about our advice or how you’ve been treated when you contacted us or visited your local Citizens Advice.

www.citizensadvice.org.uk

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Citizens Advice @citizensadvice.bsky.social · Sep 2

Feeling overwhelmed by a problem? You're not alone ❤️

#WeAreCitizensAdvice and last year we helped over 2.7 million people in England and Wales find a way forward.

Our advice is always free, confidential and for everyone.

Here’s how we can help you ⤵️
https://bit.ly/3XL2JlB

Icon of a person wearing a headset. Text below reads “We give support in approximately 1,925 locations across England and Wales”. Hashtag #WeAreCitizensAdvice.

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Citizens Advice @citizensadvice.bsky.social · Sep 1

We are a charity working for the whole of society - whoever you are, whatever your problem.

We Are Citizens Advice ✨ We are #ThePeoplesChampion

Follow #WeAreCitizensAdvice to find out more about who we are and what we do!

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Citizens Advice @citizensadvice.bsky.social · Aug 6

⚠️ If you bought a car, van or motorbike on finance after April 2007, you might be owed compensation.

If you think your lender paid a commission to your dealer, you should complain to your lender. Our advice can help ⤵️
www.citizensadvice.org.uk/debt-and-mon...

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Citizens Advice @citizensadvice.bsky.social · Aug 1

Today the Supreme Court will rule on whether some car financing commissions paid to car dealers are unlawful.

If you bought a car on finance, you might be entitled to compensation.

You don't need to do anything right now. We’ll update our advice as we know more.

Our advice ⤵️
bit.ly/4oypJPN

Outline of a car on a yellow background. Text reads: "What you need to know if you've bought a car on finance"

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Citizens Advice @citizensadvice.bsky.social · Jul 30

We're here to help, in any way we can.

#WeAreCitizensAdvice

Blue speech bubble on a yellow background. Text reads: "Citizens Advice has been extremely helpful. They got me energy vouchers and £50 for clothes. I was down to one jumper"

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Citizens Advice @citizensadvice.bsky.social · Jul 30

Alison is one of the 5 million people trapped in a negative budget. Her income is not enough to cover essential costs.

Blue speech bubble on a yellow background. Text reads: "I'm living on a shoestring. I've got £40 to last 12 days. As soon as money comes in, it's gone on food"

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Citizens Advice @citizensadvice.bsky.social · Jul 30

After Alison’s benefits were cut, she could only afford the bare essentials, but still didn’t have enough to cover her bills.

Blue speech bubble on a yellow background. Text reads: "I couldn't work. I was on Universal Credit and PIP, but I was reassessed and deemed 'fit to work'. I lost £400 a month."

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