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May 13, 2025 at 7:20 AM
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UnitedHealth has hired a defamation law firm to counter negative social media posts about the company.

Their first target appears to a plastic surgeon who said that UnitedHealth denied one of her patient an in-patient stay after surgery.

news.bloomberglaw.com/business-and...
Elisabeth Potter, an Austin, Texas, plastic surgeon, claimed on Instagram Jan. 7 that UnitedHealth denied an in-patient stay after surgery related to cancer. “I had to scrub out mid-surgery to call United, only to find that the person on the line didn’t even have access to the patient’s full medical information, despite the procedure already being pre-approved,” Potter said in the post. One of Potter’s attorneys, Jessica Underwood, said Potter received a Jan. 13 letter from Clare Locke demanding that she correct her posts, apologize to UnitedHealth and condemn threats of violence that the law firm said resulted from the posts. But Underwood, of the law firm Nix Patterson, said Potter’s statements about the insurer were truthful. “Dr. Potter will not be silenced by UnitedHealthcare’s attempts to threaten and harass her,” Underwood said.
February 7, 2025 at 4:39 PM