CPRC - Consumer Policy Research Centre
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cprc-research.bsky.social
CPRC - Consumer Policy Research Centre
@cprc-research.bsky.social
78 followers 45 following 36 posts
Independent, not-for-profit, Australian consumer think-tank.
Consumer research with impact. Consumer Wellbeing. Technology Transformation. Australia RP ≠ endorsement
Posts Replies Media Videos
cprc-research.bsky.social
A reminder that the CPRC office will be closed from next week December 22, 2025 to January 4, 2026.
We wish you a safe and happy holiday season.
Thank you for your continued support in helping us create fairer markets for all Australians!
December 15, 2025 at 1:42 PM
cprc-research.bsky.social
New CPRC research shows most Victorian rental homes still fail basic minimum standards.
Renters report mould, poor insulation, unsafe temperatures and rising energy bills — leaving many in cold, damp and inefficient homes.
Full findings: cprc.org.au/report/renting-...
cprc.org.au
December 2, 2025 at 12:04 AM
cprc-research.bsky.social
New: CPRC Annual Report 2024–25
This year, we strengthened our impact across digital privacy, housing, sustainability and fair trading — shaping policy and championing consumer voices across Australia. 🔗 cprc.org.au/about/annual-re...
Annual Reports - CPRC
Annual Reports Each financial year, CPRC releases an Annual Report outlining our activities, engagement, research and policy submissions, along with the Directors’ and Financial reports.
cprc.org.au
November 24, 2025 at 11:59 PM
Reposted by CPRC - Consumer Policy Research Centre
accan-aus.bsky.social
A strong win for Australian consumers.

Thank you to Minister Leigh for taking action on this vital issue, and to all consumer groups whose sustained advocacy made this possible.

@cprc-research.bsky.social @erinlturner.bsky.social @choiceaustralia.bsky.social

#subscription #auspol
November 24, 2025 at 6:02 AM
cprc-research.bsky.social
We recently launched our Renting in Reality research series.Today, we release the second report in the series, Insights from Victorian #Landlords.

Read the latest report: cprc.org.au/report/renti...
November 5, 2025 at 11:00 PM
cprc-research.bsky.social
Australians want the right to repair 🛠️
85% want manufacturers to disclose appliance lifespans
79% want repairability information on labels
Warranties cover ~4 years, but sales staff expect appliances to last 8
Misused & Confused report 👉 Read more: cprc.org.au/report/misused-...
cprc.org.au
September 30, 2025 at 2:47 AM
cprc-research.bsky.social
New research out now 📢
Our Misused & Confused report reveals how Australians are being misled at the checkout with vague “green” claims — and why we need repairability and durability labels so households can make smarter choices.
👉 Read the report: cprc.org.au/report/misused-...
#RightToRepair
September 29, 2025 at 10:10 PM
cprc-research.bsky.social
Don't miss out on this live conversation about repairability! Learn from France's repair index and how it can benefit Australia. cprc.org.au/event/fix-it-or...
Fix it or forget it - A live conversation on repairability - CPRC
Join us for a live conversation on how repairability labels could work here in  Australian and what lessons we can take from France’s world-first repair index.
cprc.org.au
September 29, 2025 at 1:17 AM
cprc-research.bsky.social
🛠️ Fix it or forget it! Join our live chat on how repairability labels could work in 🇦🇺 — and what we can learn from 🇫🇷 France’s repair index.
🗓️ 9 Oct 25 | 5PM AEDT
📝 Register now: cprc.org.au/event/fix-it-or...
#RightToRepair #Sustainability #CPRC
Fix it or forget it - A live conversation on repairability - CPRC
Join us for a live conversation on how repairability labels could work here in  Australian and what lessons we can take from France’s world-first repair index.
cprc.org.au
September 22, 2025 at 9:47 PM
cprc-research.bsky.social
Optus Sport refunds should match payment method says
CPRC's #ChandniGupta
. Unfair hoops for refunds! 📰 Full article by #EelemarniCloseBrown and #CaitlinCassidy via
@GuardianAus
theguardian.com/business/202...

#ConsumerRights #DigitalPayments #RefundFairness #CPRC #OptusSport
As Optus Sport closes, subscription refunds are on their way – by cheque
Optus says cheque refunds are not standard practice but are implemented ‘where electronic banking is unavailable’
theguardian.com
July 17, 2025 at 4:28 AM
cprc-research.bsky.social
🎮 Big news! #ACCC's Digital Platforms report is out now. 🙌 Australian gamers deserve better protection. Our full statement here: cprc.org.au/release/cprc...
CPRC WELCOMES REGULATORY FOCUS ON DIGITAL GAMING RISKS - CPRC
Deputy CEO and Digital Policy Director, Chandni Gupta said that the ACCC's recommendations send a strong and positive signal that regulators are listening and taking harmful design choices seriously.
cprc.org.au
June 23, 2025 at 2:55 AM
cprc-research.bsky.social
40% of Australians struggle with energy bills. ⚡ ENGIE ranked lowest for support. Read more: 📖 lnkd.in/gfCPHFYu #EnergyJustice #HardshipSupport #ConsumerRights #EnergyAffordability #CPRC #FinancialCounselling #PolicyReform
LinkedIn
This link will take you to a page that’s not on LinkedIn
lnkd.in
June 16, 2025 at 4:38 AM
cprc-research.bsky.social
READ OUR LATEST REPORT: 🎮 Playing the Player: Unfair Digital Gaming Practices and Their Impact on Australians

Our latest research, with Monash University reveals how deceptive design practices in digital games are affecting Australian consumers.

The findings are concerning:
April 30, 2025 at 8:29 AM
cprc-research.bsky.social
Short-term relief isn't enough. @ErinLTurner discusses long-term solutions in her article: cprc.org.au/beyond-c... #CostOfLiving #FinancialCounselling #Policy #Wellbeing #FirstNationsLeadership
Beyond cost of living relief - CPRC
By Erin Turner There has been a lot of ink spilled on Australia’s “cost of living crisis”. Governments across our nation, and beyond, are looking for measures to deliver relief. To put dollars back in the pockets of households and individuals.
cprc.org.au
April 29, 2025 at 11:00 PM
cprc-research.bsky.social
READ OUR LATEST REPORT: 🎮 Playing the Player: Unfair Digital Gaming Practices and Their Impact on Australians

Our latest research, with Monash University reveals how deceptive design practices in digital games are affecting Australian consumers.

The findings are concerning:
April 29, 2025 at 7:34 AM
Reposted by CPRC - Consumer Policy Research Centre
darthtayrah.bsky.social
Really interesting and important report out today on deceptive design practices in games and how they impact players from @cprc-research.bsky.social @coolrobbie.bsky.social and @bradyjay.bsky.social - some really great recommendations on making games safer for everyone!

cprc.org.au/report/playi...
Playing the Player - CPRC
Australians of all ages are engaging with gaming to relax, learn or connect with friends, but common design features can leave players worse-off – 95% of Australian adult gamers encounter manipulative...
cprc.org.au
April 17, 2025 at 1:31 AM
Reposted by CPRC - Consumer Policy Research Centre
information-age.bsky.social
“Powerless” Australian gamers are being regularly exploited by an “exploitative” industry that uses “deceptive and manipulative designs” to extract money from players who feel they have no recourse, according to a new @monashuniversity.bsky.social and @cprc-research.bsky.social study.

Read more:
'Exploitative' video games harming Aussies, study finds
Experts call for Digital Ombudsman as financial losses add up.
ia.acs.org.au
April 23, 2025 at 11:40 PM
cprc-research.bsky.social
🎮 New report: Unfair gaming practices impact Australians! 95% faced dark patterns. Download the full report: cprc.org.au/report/playi...

#ConsumerRights #DigitalGaming #DarkPatterns #ConsumerProtection #AreYouBeingPlayed? #Aus #ConsumerIssues #Research
April 28, 2025 at 5:05 AM
cprc-research.bsky.social
🔒 Privacy management in Australia is a burden on consumers. Our new report reveals the true cost of protecting your data. Dive into key findings from our privacy sweep and discover what managing you privacy is costing you. Read now: ow.ly/Ch3950SyqMk #PrivacyReform
The cost of managing your privacy - CPRC
The cost of managing your privacy. Insights from a 24-hour privacy sweep
ow.ly
April 27, 2025 at 11:42 PM
cprc-research.bsky.social
A good explainer to read on subscription traps and consumer protection by @patawright via
@abcnews
📱75% of Aussies struggle to cancel subscriptions
🇺🇸 US introduces "click to cancel"
🇦🇺 AU reforms coming in 2025
Read full story here: www.abc.net.au/news/...
Australians are frustrated by 'subscription traps' but change could be on the way
A US regulator has introduced a "click to cancel" rule to make it easier to cancel subscription services. What are the rules in Australia?
www.abc.net.au
April 24, 2025 at 1:00 AM
cprc-research.bsky.social
📊 39% of appliances use vague "eco-friendly" marketing claims without evidence, our research finds. 🔧 Solution? An Australian repair rating system to help consumers make sustainable choices. Read full article by @jendudley www.canberratimes.co...
Consumer group sees red over 'greenwashing' claims
Appliances should receive a repair rating to help consumers navigate vague claims and invest in genuinely sustainable products,...
www.canberratimes.com.au
April 22, 2025 at 12:00 AM
cprc-research.bsky.social
🏡 Many Victorian renters face a tough choice: high bills or eviction. Our report shows they deserve safe, efficient homes. Read more: cprc.org.au/report/t... #CostOfLiving #RentersRights #EnergyEfficiency
April 16, 2025 at 11:31 PM
cprc-research.bsky.social
🎧 Check out this episode of The Wallis Social Research Podcast on greenwashing with @CPRC @Marianne-Campbell! Tune in: ow.ly/jbLC50VvlGf #Greenwashing #Podcast
Podcast Episode: Greenwashing & Consumer Confusion — Wallis Social Research
Join Anthony Frosh as he interviews Marianne Campbell, Head of Research at CPRC, on green claims in advertising, media, and product labels. Topics: ✅ Green marketing & greenwashing ✅ Misleading environmental claims ✅ Consumer trust & expectations ✅ Regulations in Australia & Europe ✅ Repairability & durability ratings ✅ How consumers can protect themselves Tune in to learn more!
ow.ly
April 14, 2025 at 11:29 PM
cprc-research.bsky.social
Our CEO Erin Turner spoke with ABC RN Hour #FranKelly about supermarket price gouging and PM Albanese's promise. Are Australian supermarkets gouging? Tune in! 🔗ow.ly/glQ050VsPux #FairPricing #ConsumerRights #AusPol
Labor promises to crack down on supermarkets 'taking the p$@s' - ABC listen
One of Labor's first promises this election campaign is to outlaw supermarket price gouging.
ow.ly
April 10, 2025 at 11:27 PM
cprc-research.bsky.social
Had a bad experience with a business and wondered, "Am I the Only One?" You're not! Our CPRC report reveals that Australian regulators have consumer complaint data locked away. Read more: cprc.org.au/report/a... #ConsumerData #SmartShopping
April 10, 2025 at 5:11 AM