Dan
@dandoescontent.bsky.social
310 followers 88 following 420 posts
Content design, systems & structure. // Advocate of a lighter, more efficient & more accessible internet.
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dandoescontent.bsky.social
What Scott is calling paths appear to be services as I know them. Which is neither here nor there really, but does illustrate how fuzzy this is.

And also why so many of my ex-employers have been unable to share their definition of a service when pressed. 😆
dandoescontent.bsky.social
Those services could include:

- "check when your bin will be collected"
- "report a missed bin collection"
- "get rid of medical waste"

And so on, and so on.
dandoescontent.bsky.social
For example a council provides a "waste service", as Scott points out. But the "waste service" itself doesn't deliver a singular outcome.

There are dozens (maybe even hundreds) of possible outcomes, each of which is delivered by a service under the theme of "waste"?
dandoescontent.bsky.social
Scott's examples of services are all nouns - something Lou specifically advocates against. And none of the examples deliver a singular outcome for a user, as per GOV.UK definition.

I would argue that these are not services, but overarching themes encompassing the services themselves?
dandoescontent.bsky.social
This is an interesting prism on a valid point, but doesn't seem to align with how either GOV.UK or @loudowne.bsky.social define a service? Which possibly muddies the waters further?

I admit that defining a service is not always simple or straightforward, Lou often acknowledges this.
dandoescontent.bsky.social
Love getting job offers for less than I was earning in 2018. 🙄
dandoescontent.bsky.social
85% of my life is spent resetting my parents various account passwords.
dandoescontent.bsky.social
Herbal in Shoreditch, early 2000s - which Google tells me is long since closed down and abandoned.

Small, tight venue. The setup was phenomenal. Powerful but crisp and clear.
dandoescontent.bsky.social
I saw that. Do we think it'll happen?
dandoescontent.bsky.social
Is Digital ID the same as GOV.UK One Login? Which is both a cross-service system and a native phone app.

Is it the same as the "GOV.UK ID Check" app? Which itself is neither of the "GOV.UK One Login", "GOV.UK" or "UKVI ID Document Check" apps.

Is it Government Gateway? Is it your NI number? 🤷‍♂️😵‍💫
dandoescontent.bsky.social
Not exactly making City work hard for their lead, are we? I swear Arteta is the world's biggest over-thinker and often tries to be too smart for his own good.
dandoescontent.bsky.social
I enjoy pointing out to SEO folk that the introduction of the alt attribute (HTML 1.2, June 1993) predates the introduction of the first modern search engine (JumpStation, December 1993).

It was always designed and intended as an accessibility feature.
a11yawareness.bsky.social
Do not cram alt text with keywords just to improve search engine optimization. This will hinder alt text’s true purpose: improving accessibility. Focus on describing the photo's content. Search engine optimization should not be the goal for writing good alt text.
dandoescontent.bsky.social
Wayback Machine has it captured (and barely any different from today) in July 2017. 😲

web.archive.org/web/20170708...
dandoescontent.bsky.social
Ha! And if you select one of the bizarrely named 'Xpress Software' LAs at the bottom of the list, you're even told to go and use the 'Register to vote' service.
dandoescontent.bsky.social
I'm not able to log in to the site so can't verify it's actual purpose or scope. But it seems to be to collect or update electoral roll details?

How is it different from the 'Register to vote' service, which also allows you to do just that? 😵‍💫

www.gov.uk/register-to-...
Register to vote
Register to vote to take part in elections in the UK. Includes how to get on the electoral register and how to update your address on the register.
www.gov.uk
dandoescontent.bsky.social
Student Loans Company. But only just.
dandoescontent.bsky.social
Of course, "set fire to everything" is usually my first recommendation on joining a new 'digital transformation' project.
dandoescontent.bsky.social
BBC were running a live text page for it, complete with a "where were you when the alert went off" interactive email-in segment. Like it was on a par with Live Aid or London 2012.

This country is unhinged. 😆
dandoescontent.bsky.social
Keep digging, if you dare. There's plenty more to make you facepalm. 🤦‍♂️
dandoescontent.bsky.social
Which itself is quite the site. 😬 Did a content designer come within 5 miles of this? "Campaign" sites like this shouldn't really be a thing.
dandoescontent.bsky.social
Or Pom Bärs if you're the cultural type.
dandoescontent.bsky.social
Quite the thread. Icons aside, the part about date pickers... 😬

One of the most discussed and documented components there is. The research and justification for the current date input pattern is not hard to find. In fact, I believe you published much of it.
dandoescontent.bsky.social
"We've created a dedicated web page/site for [X]."

Truly a sentence to instill terror.