Powerful benchmark: compare a new employee on day 1 with the same person 6 or 12 months later. Are they still eager to find purpose, contribute meaningfully, and make a difference?

QOS is an alternative—methods that transforms how people work together. bit.ly/QOSbook

Joined #handsoff crowds in Austin, Texas. #Resist.

I am grateful to the leaders at the Quality Leaders Forum at the Children’s Hospital Association for inviting me to discuss research on the role of CQOs in driving quality across systems. It was a privilege to introduce the methods outlined in our book, "Quality as an Organizational Strategy."

Looking forward to sitting in on Mats Bojestig & Amar Shah’s session this morning at the @theihi.bsky.social #IHIForum on “Sustaining Quality as an Organizational Strategy - What Does it Take and How Do you Do It? (D11 in Magnolia 7-8)

See Quality as an Organizational Strategy in Jönköping below.

Enjoyed meeting improvers and signing copies of Quality as an Organizational Strategy at the @theihi.bsky.social Forum. The book sold out! #IHIForum #improvementscience

It wouldn’t be December without checking in at @theihi.bsky.social Forum on Quality and Safety in Healthcare. I look forward to seeing folks and learning from improvers. #IHIForum

Starter pack for #improvementscience on @bluesky

go.bsky.app/DWvuaeu

It’s been a great month since the release of our new book. Bringing the science of improvement to leadership to develop a learning organization with continuous improvement. a.co/d/1WvaMpv

Looking for a FREE online, self-paced way to learn about improvement? A new offering of HarvardX: Practical Improvement Science in Health Care: A Roadmap for Getting Results via EDx with me, Dr. Don Berwick, and Dr. Don Goldmann begins today: www.edx.org/learn/health...