Cal Laird
@designwithcal.com
The ramblings & musings of a Service Designer at NHS 24. Neurodivergent and proud · Dundee, Scotland.
Design. Volvos. Tech. Music. Nature. Travel. Swimming. Plus the odd rant. Views are my own. 🏴🏳️🌈🧠
designwithcal.com
Design. Volvos. Tech. Music. Nature. Travel. Swimming. Plus the odd rant. Views are my own. 🏴🏳️🌈🧠
designwithcal.com
Loved seeing your highlights Sarah. Whilst your term is ending I’m sure you’ll still be involved in some way or another!
December 19, 2025 at 10:58 AM
Loved seeing your highlights Sarah. Whilst your term is ending I’m sure you’ll still be involved in some way or another!
*cries in NHS-issued 15” Dell Latitude 3000 series which takes 30 minutes to log in*
December 19, 2025 at 10:56 AM
*cries in NHS-issued 15” Dell Latitude 3000 series which takes 30 minutes to log in*
So many places use Shopify now too, which I do love, for the most part. However… for me it always defaults to ticking the “subscribe to our newsletter” box and it drives me insane!
December 14, 2025 at 11:41 AM
So many places use Shopify now too, which I do love, for the most part. However… for me it always defaults to ticking the “subscribe to our newsletter” box and it drives me insane!
I’m a big fan of innovation (duh) but if it isn’t broken, why “fix” it?
August 15, 2025 at 11:32 AM
I’m a big fan of innovation (duh) but if it isn’t broken, why “fix” it?
Is this dark UX? I think this is dark UX.
I’ve let an insurance policy auto renew before because I forgot to turn auto renew off. Got most of my money back but minus an admin fee. Nightmare.
I’ve let an insurance policy auto renew before because I forgot to turn auto renew off. Got most of my money back but minus an admin fee. Nightmare.
July 24, 2025 at 2:31 PM
Is this dark UX? I think this is dark UX.
I’ve let an insurance policy auto renew before because I forgot to turn auto renew off. Got most of my money back but minus an admin fee. Nightmare.
I’ve let an insurance policy auto renew before because I forgot to turn auto renew off. Got most of my money back but minus an admin fee. Nightmare.
… that I’d entirely missed. And I’ve been to that practice for years!
If they included something with the tubes they handed me, I could’ve avoided this and I’m sure many who’ve had to re try would be happier.
I’m sure it sounds trivial to many but it’s important, especially at a time of anxiety
If they included something with the tubes they handed me, I could’ve avoided this and I’m sure many who’ve had to re try would be happier.
I’m sure it sounds trivial to many but it’s important, especially at a time of anxiety
July 16, 2025 at 10:46 AM
… that I’d entirely missed. And I’ve been to that practice for years!
If they included something with the tubes they handed me, I could’ve avoided this and I’m sure many who’ve had to re try would be happier.
I’m sure it sounds trivial to many but it’s important, especially at a time of anxiety
If they included something with the tubes they handed me, I could’ve avoided this and I’m sure many who’ve had to re try would be happier.
I’m sure it sounds trivial to many but it’s important, especially at a time of anxiety
Oh goodness. Communication and clear content goes a long way in situations like this, especially with things of a sensitive nature.
I had to hand in a sample to my GP practice. Dropped it off at 2pm, turns out they had to be in by 12. Receptionist pointed out the 3 separate signs on the wall…
I had to hand in a sample to my GP practice. Dropped it off at 2pm, turns out they had to be in by 12. Receptionist pointed out the 3 separate signs on the wall…
July 16, 2025 at 10:46 AM
Oh goodness. Communication and clear content goes a long way in situations like this, especially with things of a sensitive nature.
I had to hand in a sample to my GP practice. Dropped it off at 2pm, turns out they had to be in by 12. Receptionist pointed out the 3 separate signs on the wall…
I had to hand in a sample to my GP practice. Dropped it off at 2pm, turns out they had to be in by 12. Receptionist pointed out the 3 separate signs on the wall…
Good idea. I don’t have the patience for that shit though 😂 I guess I will have to be a bit more methodical!
My underwear brand is the same. I love it. Need more of this
My underwear brand is the same. I love it. Need more of this
July 12, 2025 at 6:12 PM
Good idea. I don’t have the patience for that shit though 😂 I guess I will have to be a bit more methodical!
My underwear brand is the same. I love it. Need more of this
My underwear brand is the same. I love it. Need more of this
Please tell me I’m not the only one?!
July 12, 2025 at 3:31 PM
Please tell me I’m not the only one?!
Thanks for sharing this because I've actually been using those words interchangeably and I had no idea. I do now!
June 26, 2025 at 12:15 PM
Thanks for sharing this because I've actually been using those words interchangeably and I had no idea. I do now!
Totally, I'm just being grumpy today. I love it when there are other options, just find it such a nuisance having to switch apps or the million notifications that appear on all my devices when I get an email!
June 26, 2025 at 12:07 PM
Totally, I'm just being grumpy today. I love it when there are other options, just find it such a nuisance having to switch apps or the million notifications that appear on all my devices when I get an email!
The cost. The time taken to print, stick it in an envelope, post. The environmental impact. The nervous wait!
The fact the letter arrived when I was away on holiday and I’d already waited over 7 of the 14 days I had to respond before they send a reminder letter.
The fact the letter arrived when I was away on holiday and I’d already waited over 7 of the 14 days I had to respond before they send a reminder letter.
June 26, 2025 at 10:42 AM
The cost. The time taken to print, stick it in an envelope, post. The environmental impact. The nervous wait!
The fact the letter arrived when I was away on holiday and I’d already waited over 7 of the 14 days I had to respond before they send a reminder letter.
The fact the letter arrived when I was away on holiday and I’d already waited over 7 of the 14 days I had to respond before they send a reminder letter.