Enterprises deploy AI before fixing their knowledge foundations. SPIE ICS proved the opposite works: build robust AI knowledge management first, then 73% faster results follow. The post AI knowledge management: why enterprises fail at the foundation appeared first on Elium.

AI knowledge management software is only as smart as the knowledge feeding it. What happens when your AI gets the wrong answer? Usually, it’s not the AI that’s broken– it’s the underlying knowledge. Think about it: LLMs are essentially interpreters. They’re brilliant at processing information, but if the underlying knowledge is fragmented, outdated, or poorly […] The post 10 ways our AI knowledge management software got smarter appeared first on Elium.

Discover Elium’s AI-Powered Enhancements: The Next Step in Knowledge Management In the fast-paced world of knowledge management, leveraging advanced technologies is crucial for staying ahead. At Elium, we’re committed to driving innovation that helps organisations optimise their knowledge processes. As such, we are excited to unveil our latest AI-driven features that will reshape how you […] The post Discover Elium’s AI-Powered Enhancements: The Next Step in Knowledge Management appeared first on Elium.

In an era where information is king, the significance of an efficient knowledge management system cannot be overstated. Organisations across the globe are constantly searching for methods to not only streamline access to information but to ensure that the data within their repositories is current, accurate, and reliable. At Elium, we stand at the forefront […] The post How AI Ensures Accuracy and Timeliness in Your Knowledge Base appeared first on Elium.

February 2024: Let’s discover some of the most exciting updates of the past few months! Discover in depth how Answer AI works 1. We brought artificial intelligence to Elium in the form of Answer AI – get your questions answered in seconds. Answer AI is your new AI companion, providing instant answers to your questions, […] The post What is new at Elium – latest product updates appeared first on Elium.

The integration of Retrieval Augmented Generation (RAG) with Large Language Models (LLMs) signifies a monumental shift in the realm of knowledge management and productivity software. An exemplary case of this integration is seen in pairing RAG-boosted LLMs with knowledge management tools like Elium. The Power of RAG in LLMs Large Language Models, though impressive in […] The post Enhancing Productivity with RAG and LLMs in Knowledge Management Software appeared first on Elium.

The workplace technology landscape is undergoing a seismic shift, driven by the integration of innovative tools like Knowledge Management Software (KMS) and Large Language Models (LLMs). This blog post delves into how these technologies are revolutionising the modern workplace, offering new avenues for efficiency and intelligence in business operations. Understanding Knowledge Management Software Key Features […] The post The Synergy of Knowledge Management Software and LLMs in Modern Workplaces appeared first on Elium.

In the intricate tapestry of organisational operations, Standard Operating Procedures (SOPs) act as guiding principles, ensuring uniformity, compliance, and efficiency. However, crafting, maintaining, and utilising SOPs effectively remains a challenge for many enterprises. This article serves as a comprehensive guide, unveiling the pivotal role of effective knowledge documentation in streamlining SOPs, with a specific focus […] The post Streamlining SOPs: A comprehensive guide to effective knowledge documentation appeared first on Elium.

In today’s fast-paced digital landscape, the integration of Artificial Intelligence (AI) has revolutionised various industries, and the sales domain is no exception. AI-powered chatbots have emerged as invaluable tools, enhancing customer interactions and facilitating knowledge transfer within organisations. The Role of AI Chatbots AI chatbots play a pivotal role in streamlining operations. These intelligent bots […] The post AI Chatbots : Enhancing Customer Interactions and Knowledge Transfer appeared first on Elium.

In the realm of business, two foundational pillars often determine success: customer support and knowledge sharing. How effectively you assist your customers and manage your organisational knowledge can be the difference between thriving and faltering. In this landscape of continuous digital transformation, a silent but mighty disruptor has emerged – artificial intelligence (AI). It’s not […] The post Leveraging AI for enhanced customer support and knowledge sharing appeared first on Elium.

In today’s fast-paced business landscape, knowledge holds the key to success. An organisation’s ability to harness, organise, and make accessible its collective knowledge can spell the difference between progress and stagnation. Welcome to the realm of Knowledge Bases (KBs), repositories brimming with information, insights, and expertise that are indispensable for informed decision-making and operational excellence. […] The post AI-powered knowledge management: Building and sustaining healthy knowledge bases appeared first on Elium.

In late 2022, ChatGPT, OpenAI’s language model, surprised everyone with its astonishing capabilities. Its human-like text generation and deep understanding of diverse subjects left everyone amazed, showcasing its potential to revolutionise various industries and reshape human-technology interaction. As a company centred around knowledge, it became evident that a thorough evaluation was necessary to assess how it […] The post How we gave superpowers to our search with ChatGPT 💪 appeared first on Elium.