My Hisense dryer's heat exchanger can't be removed. This means I can't clean it - which isn't safe. The manual says to use a soft brush vacuum... but heat exchangers in dryers stay wet for ages, and vacuums don't like wet. I've asked Hisense what I'm supposed to do. #hisense #techfail

Hey @microsoft.com, Outlook's Schedule Send functionality is great in theory but ruined by the fact that you don't let users decide when they can use it. We shouldn't need blogs like this to give us "workarounds" for simple features narrowmiscellany.wordpress.com/2025/01/26/v... #techfail #badux

British Gas's account management and "contact us" systems don't work and haven't done for years. I have two accounts, can't access either of them, and can't contact them. I've asked them to fix this. #BritishGas #techfail #welcometothefuture 1/8

Last month, South East Water told me my payments were increasing by 53%. My account showed I should increase by a further 81% (176% total). I asked them to change their automated comms. Someone called me back to say they were looking at exactly this - great! #SouthEastWaterUK #waterbills #techfail

I signed up for Threads using my new instagram account and was immediately blocked. I didn't even know until I'd submitted a selfie - ostensibly for verification - and was presented with an "appeal" screen. I've asked Meta/ig to fix this - I know I'm not alone. #threads #techfail

A new release from contemporary rapper Q5 is currently showing against the Spotify account of 80s hard/classic rock band of the same name. I've asked Spotify to fix this. #Spotify #Q5 #spotifyerror #techfail

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