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Frankie Roberto

@frankieroberto.com

750 followers 430 following 1.1K posts

Freelance interaction designer. X-GOVUK contributor. London dad. Car-free cities. Working for NHS England. https://www.frankieroberto.com

www.frankieroberto.com

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Frankie Roberto @frankieroberto.com · 2d

Woop, I designed that! 🎉

Frankie Roberto @frankieroberto.com · 2d

Oh interesting. Were they using a service with a blue header at the top?

We’ve tried to get the tense right, but it’s not always clear which order things happen in.

Frankie Roberto @frankieroberto.com · 2d

Yikes, sorry. Did you book or were you looking up walk-in locations?

Frankie Roberto @frankieroberto.com · 3d

Hope it goes well! Ask them what digital services they’re using! 😃

Frankie Roberto @frankieroberto.com · 4d

Ah yes, that’s an issue - the local GP invites and bookings are (currently) completely separate from the England-wide service.

Frankie Roberto @frankieroberto.com · 4d

Well you and the pharmacy and possibly the GP will have been using some of our set of digital services!

Frankie Roberto @frankieroberto.com · 4d

Pharmacy or GP? And booked or walk-in? Lots of options!

Frankie Roberto @frankieroberto.com · 4d

Good luck with the move! (Although we’ll miss you in the office).

Frankie Roberto @frankieroberto.com · 4d

Weeknotes this week are about the start of winter vaccinations, changing an interface, and @duncanjbrown.com talk on AI and sense-making.

frankieroberto.github.io/nhsnotes/pos...

Week 66: Tis the season

Winter flu vaccinations begin. Interface changes. Sense-making.

frankieroberto.github.io

Frankie Roberto @frankieroberto.com · 4d

I can report that the Yard Sale x Dishoom pizza collab is pretty good.

Frankie Roberto @frankieroberto.com · 4d

It was fun! I think I’ll be hearing the songs a lot, and my 9 year old is already making plans to see the sequel in cinema.

Frankie Roberto @frankieroberto.com · 4d

My turn to watch K Pop Demon Hunters with my 9 year old. Have heard so much about it that I’m intrigued.

Frankie Roberto @frankieroberto.com · 11d

Well done England! #RWC2025

Frankie Roberto @frankieroberto.com · 11d

Weeknotes: frankieroberto.github.io/nhsnotes/pos...

Week 64: Final countdown

Winter flu vaccinations. Prototype kit training. Misinformation.

frankieroberto.github.io

Frankie Roberto @frankieroberto.com · 13d

Great stuff! Will share with my colleagues working on digital vaccination and screening services.

Frankie Roberto @frankieroberto.com · 16d

I don't think a single platform could cover all of these, but it could work for some of the smaller and medium sized ones?

See idea 5 on x-govuk.github.io/posts/digita...

Ideas for digital public works

Some thoughts on digital platforms and services that would be helpful for cross-government teams.

x-govuk.github.io

Frankie Roberto @frankieroberto.com · 16d

There's lots of examples:

www.digital-identity-services-register.service.gov.uk
register-of-charities.charitycommission.gov.uk/en/charity-s...
www.tax.service.gov.uk/check-regist...
www.registered-design.service.gov.uk/find/
www.orphanworkslicensing.service.gov.uk/view-register

(and more!)

Frankie Roberto @frankieroberto.com · 17d

I meant across the different registers, which I think all had a start date?

Frankie Roberto @frankieroberto.com · 17d

From memory it was always kinda vague in Register what the start dates across the different registers referred to.

Frankie Roberto @frankieroberto.com · 18d

Weeknotes this week are about show and tells, our prototype kit training course, and how #PaperCamp4 got me thinking about paper in the NHS: frankieroberto.github.io/nhsnotes/pos...

Week 64: Hello world

Show and tells. Prototype kit training. Papercamp.

frankieroberto.github.io

Frankie Roberto @frankieroberto.com · 18d

Also made a map

A map of 3 islands made of torn card on a blue postcard

Frankie Roberto @frankieroberto.com · 18d

Here’s mine. #PaperCamp4

Postcard with “BE BOLD” printed on it in uppercase monospaced font in turquoise ink

Frankie Roberto @frankieroberto.com · 18d

Thrifty ink printing with @prehensile.bsky.social!

A table laid out with individual letters and stacks of card, and a man in an apron pressing a card onto some typeset letters in a wooden frame.

Frankie Roberto @frankieroberto.com · 19d

Spending the day at #PaperCamp4 today. Digital folk talking non-digital stuff!

Frankie Roberto @frankieroberto.com · 19d

Being taught all about K Pop Demon Hunters by my 9 year old. It’s a whole other world.