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fuelbankfoundation.org
Fuel Bank Foundation
@fuelbankfoundation.org
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Creating a UK free from fuel crisis
We’re making it possible for everyone who prepays for energy to have sustainable access to the heat, light, and power they need to live happily, healthily, and to fulfil their potential. www.fuelbankfoundation.org
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fuelbankfoundation.org
Yesterday, members of the Fuel Bank team came together for a Change and Improvement workshop, to reflect on how we work and how we can improve.

The session focused on sharing insights, learning from one another, and identifying practical ways to strengthen our processes and collaboration.

Cont...
January 23, 2026 at 10:14 AM
fuelbankfoundation.org
The Government has announced its Warm Homes Plan, which aims to help millions of families reduce their energy bills through measures such as solar panels, batteries, heat pumps, and insulation.

Read our full response: www.fuelbankfoundation.org/news/the-gov...

#WarmHomesPlan #FuelPoverty
January 21, 2026 at 1:03 PM
fuelbankfoundation.org
A huge thank to everyone who has supported Fuel Bank Foundation in 2025. Your support has made a big difference to the hundreds of thousands of people who turned to us for help this year.

We really couldn't do this without you.

Have a Merry Christmas and a happy and healthy New Year.
December 22, 2025 at 4:49 PM
fuelbankfoundation.org
Sam, 24, lives alone in London. He has physical and mental health issues. He has a job but struggles to make ends meet.

Sam's case shows the need for suppliers to engage proactively and compassionately with customers.

Read more: www.fuelbankfoundation.org/news/fuel-ba...

#FuelCrisisReport25
December 19, 2025 at 2:52 PM
fuelbankfoundation.org
Chris's case highlights the urgent need for targeted support for households with critical health needs, including priority access to vouchers and integration with health social care services.

Read our latest Fuel Crisis Report at: www.fuelbankfoundation.org/news/fuel-ba...

#FuelCrisisReport25
December 19, 2025 at 12:25 PM
fuelbankfoundation.org
Too many people - 40% of Fuel Bank clients - live in sub-standard homes.

The Government should prioritise retrofitting existing homes to ensure they are good quality and energy efficient.

Read more in our latest Fuel Crisis Report: www.fuelbankfoundation.org/news/fuel-ba...

#FuelCrisisReport25
December 19, 2025 at 9:22 AM
fuelbankfoundation.org
To smooth the peaks and troughs of what people pay to keep warm, there are several steps we would like to see suppliers take to simplify prepayment.

Read more in our latest Fuel Crisis Report: www.fuelbankfoundation.org/news/fuel-ba...

#FuelCrisisReport25 #FuelPoverty
December 18, 2025 at 10:13 AM
fuelbankfoundation.org
The interlinked nature of poverty cannot be understated. We need to see a focus on long-term prevention and outcomes instead of short-term solutions.

Our latest Fuel Crisis Report list 3 keys asks of the Government.

Learn more at: www.fuelbankfoundation.org/news/fuel-ba...

#FuelCrisisReport25
December 17, 2025 at 5:01 PM
fuelbankfoundation.org
Our latest Fuel Crisis Report identifies three key things the Government should do to tackle fuel poverty and better support people with prepayment meters.

Read the full report at: www.fuelbankfoundation.org/wp-content/u...

#FuelCrisisReport #FuelPoverty
December 17, 2025 at 10:23 AM
fuelbankfoundation.org
The statistics highlight the scale of the energy affordability crisis gripping the UK, with 6 million households in fuel poverty.

But the numbers only tell part of the story.

Download a copy here: www.fuelbankfoundation.org/news/fuel-ba...

#FuelCrisisReport25
December 16, 2025 at 10:41 AM
fuelbankfoundation.org
After more than a month travelling around the UK, Fuel Bank's 'Race to End Fuel Crisis' officially comes to an end today at the launch of our 2025 Fuel Crisis Report in London.

Watch and listen to Fuel Bank CEO Matthew Cole to find out more.

#RaceToEndFuelCrisis #FuelCrisisReport2025
December 4, 2025 at 1:38 PM
fuelbankfoundation.org
Matt Cole recently attended the Energy Action Scotland (EAS) Annual Conference Dinner, where he met a number of EAS members who partner with us and have a strong understanding of Fuel Bank’s work, the support we provide, and the difference it makes.

(Cont...)
December 4, 2025 at 9:28 AM
fuelbankfoundation.org
A huge thanks to Utility Week for choosing Fuel Bank Foundation as its charity partner for this year's Utility Week Awards.

Thanks also for inviting Fuel Bank CEO Matthew Cole to be a lead judge.

Congratulations to all the winners.

#utilityweekawards
December 3, 2025 at 3:00 PM
fuelbankfoundation.org
Fuel Bank Foundation welcomes many of measures announced in yesterday's Budget, especially those aimed at tackling fuel poverty.

Read our full reaction: www.fuelbankfoundation.org/news/fuel-ba...

#Budget25 #FuelPoverty
November 27, 2025 at 3:32 PM
fuelbankfoundation.org
Living in a cold home can have serious effects on a child's physical and mental health, as well as impair learning and attainment at school.

This is why we're supporting Fuel Poverty Awareness Day; because every child deserves to live in a warm, safe and healthy home.

#FPAD25
November 26, 2025 at 10:46 AM
fuelbankfoundation.org
We're calling on the Chancellor to make the changes that are needed in the Budget to address the drivers of fuel crisis.

Here's our five key policy asks.

#Budget2025 #FuelCrisis #FuelPoverty #EnergyBills
November 25, 2025 at 10:35 AM
fuelbankfoundation.org
We know that mental health and financial stress often go hand in hand. Living in fuel crisis can add to the stress and take a serious toll on physical and mental wellbeing.

It’s okay to ask for support and reach out for help. No one should have to face these challenges alone.

#MensMentalHealth
November 24, 2025 at 2:52 PM
fuelbankfoundation.org
Our reaction to Ofgem's announcement on Friday that from January the energy price cap will increase by 0.2%.

For PPM customers, this means annual energy bills of £1,711, compared to £1,758 for Direct Debit.

Full reaction www.fuelbankfoundation.org/news/energy-...

#PriceCap #EnergyBills
November 24, 2025 at 1:29 PM
fuelbankfoundation.org
It's the last leg of #RTEFC25 and this week Matt's been speaking to industry leaders in London to share his findings from his last 4 weeks travelling around the UK, speaking to front line support organisations and end-users about their experiences of fuel crisis.

#FuelPoverty
November 20, 2025 at 11:28 AM
fuelbankfoundation.org
We're pleased to be one of six beneficiaries of National Grid's Grid for Good Energy Affordability Fund, which is helping to support vulnerable households struggling with energy costs.

Read the full story: www.fuelbankfoundation.org/news/nationa...

#GridforGood #FuelPoverty
November 19, 2025 at 5:40 PM
fuelbankfoundation.org
Matt's been back in London to host Energy UK at our Fuel Bank Centre at Queensborough Community Centre for one of our award-winning immersive fuel crisis events.

Thanks to everyone who came along for participating and contributing to the session.

#RTEFC25 #FuelPoverty
November 18, 2025 at 11:22 AM
fuelbankfoundation.org
Top tips to use less energy and stay warm this winter.

➡️ Turn your thermostat down by 1°C
➡️ Block draughts
➡️ Heat only the rooms you use most
➡️ Keep curtains and blinds closed at night
➡️ Bleed your radiators
➡️ Switch off appliances that are on standby.

#WinterReady #EnergySaving
November 14, 2025 at 10:03 AM
fuelbankfoundation.org
A productive meeting with colleagues from across the customer support landscape, including Energy Action Scotland, Citizens Advice, Age Scotland, Wise Group, plus many more, at the Scottish Government Ministerial Round Table on Domestic Energy Customers.

#RTEFC25 #FuelCrisis
November 13, 2025 at 1:46 PM
fuelbankfoundation.org
If you rent or own your home, there are things you can do to improve its energy efficiency.

Renters - Ask your landlord or council about insulation or heating upgrades.

Homeowners - Check for grants for insulation, heating systems, or a new boiler.

tinyurl.com/Winter-Ready...
November 13, 2025 at 12:42 PM
fuelbankfoundation.org
As one of more than 60 signatories to the letter, we're backing the call for the Chancellor to reconsider cuts to the energy company obligation (ECO) programme, which pays to improve energy efficiency for low-income and vulnerable households.

#FuelPoverty #EnergyEfficiency
November 12, 2025 at 3:06 PM