Healthcare is complex, but the neglect is inexcusable and irresponsible. The public outrage that led to Anthem canceling the policy update was reverse psychology at its finest. Your article was a rare moment of clarity amid the misinformation and greed.

Your mea culpa was a breath of fresh air. As someone who works with payor policies and medical billing, I was shocked by the misinformation being accepted without question. No news outlet did proper investigative reporting; no experts were consulted. The lack of effort and ignorance is frustrating.