@americanair.bsky.social @americanairlines.bsky.social American Airlines, whose purpose is "to care for people on life’s journey," ruined this rain jacket packed in checked baggage on 12/26/2025. Now refuse to pay for replacement without an original receipt. Really? Beware, travelers.

When your only response is my boss will be upset if you don’t do this (usually a very counterproductive thing) you have no real sound arguments and no reason to be in your role. You are just a lackey. I have spotted a lot of them lately.