The catch: scale improves total appointment capacity, but not necessarily speed.
Larger practices generate more care, yet the share of “timely” appointments falls slightly as size increases.
Bottom line: scale expands access, but doesn’t solve waits.
The catch: scale improves total appointment capacity, but not necessarily speed.
Larger practices generate more care, yet the share of “timely” appointments falls slightly as size increases.
Bottom line: scale expands access, but doesn’t solve waits.
Skill-mix matters too. Cost-optimal staffing ratios require more nurses and DPC staff than practices currently employ. Nurses in particular deliver high appointment volumes at relatively low cost.
Small practices simply can’t unlock this productivity.
Skill-mix matters too. Cost-optimal staffing ratios require more nurses and DPC staff than practices currently employ. Nurses in particular deliver high appointment volumes at relatively low cost.
Small practices simply can’t unlock this productivity.
And the productivity advantage grows with size.
Across outputs (total appointments, GP slots, timely 2-day access), marginal returns rise sharply at the 75th percentile of practice size.
Scale isn’t just about volume; it amplifies each added worker’s impact.
And the productivity advantage grows with size.
Across outputs (total appointments, GP slots, timely 2-day access), marginal returns rise sharply at the 75th percentile of practice size.
Scale isn’t just about volume; it amplifies each added worker’s impact.
The study models how practices convert staff into appointments. The punchline: bigger practices squeeze more appointments out of every additional clinician.
At median admin staffing, 1 extra GP → +223 appointments/month. 1 extra nurse/DPC → +152.
The study models how practices convert staff into appointments. The punchline: bigger practices squeeze more appointments out of every additional clinician.
At median admin staffing, 1 extra GP → +223 appointments/month. 1 extra nurse/DPC → +152.