Such a great, non-confrontational way of dealing with a situation like this. I appreciate that you probably didn’t enjoy talking to him ❤️

Bei mir ist es ähnlich. Royal Mail hat die Zustellung bestätigt, aber laut DHL wird mein Wahlbrief in irgendeinem Briefzentrum bearbeitet.

Seems like Hanser had a good negotiation position though: Export editions are usually low-quality, and stock takes ages to arrive and shipping is costly due to customs following Brexit.

First time I’m hearing about a local publisher reacting to the increased demand for English-language books in their market, i.e. countries where English isn’t the first language. My guess is this demand has started to erode the local German readership, similar to the development in the Netherlands.