Nabil Gharbieh
@imnabil.bsky.social
Nabil Gharbieh is a technology advisor & volunteer fire chief based in the Washington, D.C. area. With 25+ years of leadership experience & a strong focus on AI, cybersecurity, & IT strategy, Nabil helps small organizations make smart & secure decisions.
Businesses once fought the cloud.
Now it's everywhere, saving time, cutting costs, and driving growth.
AI is next.
IT teams are making the same case again.
Will you wait again?
Now it's everywhere, saving time, cutting costs, and driving growth.
AI is next.
IT teams are making the same case again.
Will you wait again?
July 10, 2025 at 8:54 PM
Businesses once fought the cloud.
Now it's everywhere, saving time, cutting costs, and driving growth.
AI is next.
IT teams are making the same case again.
Will you wait again?
Now it's everywhere, saving time, cutting costs, and driving growth.
AI is next.
IT teams are making the same case again.
Will you wait again?
Windows 11 is getting a built-in AI.
You’ll speak to your PC. It’ll change your settings for you.
No more digging through menus. Say “my mouse is too small” it’ll fix it.
Starts with new Copilot+ PCs. Everyone else gets it soon.
Microsoft is turning Windows into an actual assistant.
You’ll speak to your PC. It’ll change your settings for you.
No more digging through menus. Say “my mouse is too small” it’ll fix it.
Starts with new Copilot+ PCs. Everyone else gets it soon.
Microsoft is turning Windows into an actual assistant.
May 6, 2025 at 8:51 PM
Windows 11 is getting a built-in AI.
You’ll speak to your PC. It’ll change your settings for you.
No more digging through menus. Say “my mouse is too small” it’ll fix it.
Starts with new Copilot+ PCs. Everyone else gets it soon.
Microsoft is turning Windows into an actual assistant.
You’ll speak to your PC. It’ll change your settings for you.
No more digging through menus. Say “my mouse is too small” it’ll fix it.
Starts with new Copilot+ PCs. Everyone else gets it soon.
Microsoft is turning Windows into an actual assistant.
Most IT teams focus on fixing systems.
The best ones focus on customer success.
AI-driven tools now enhance support, predict issues, and automate engagement.
IT leaders who align with customer goals drive real business growth.
Are you still treating IT as a backend function?
The best ones focus on customer success.
AI-driven tools now enhance support, predict issues, and automate engagement.
IT leaders who align with customer goals drive real business growth.
Are you still treating IT as a backend function?
April 6, 2025 at 3:41 AM
Most IT teams focus on fixing systems.
The best ones focus on customer success.
AI-driven tools now enhance support, predict issues, and automate engagement.
IT leaders who align with customer goals drive real business growth.
Are you still treating IT as a backend function?
The best ones focus on customer success.
AI-driven tools now enhance support, predict issues, and automate engagement.
IT leaders who align with customer goals drive real business growth.
Are you still treating IT as a backend function?
Most IT teams focus on operations.
The best ones focus on customer success.
AI-driven platforms, data insights, and automation are changing how IT supports business goals.
If your IT team isn’t working on customer success, you’re falling behind.
The best ones focus on customer success.
AI-driven platforms, data insights, and automation are changing how IT supports business goals.
If your IT team isn’t working on customer success, you’re falling behind.
April 4, 2025 at 3:41 PM
Most IT teams focus on operations.
The best ones focus on customer success.
AI-driven platforms, data insights, and automation are changing how IT supports business goals.
If your IT team isn’t working on customer success, you’re falling behind.
The best ones focus on customer success.
AI-driven platforms, data insights, and automation are changing how IT supports business goals.
If your IT team isn’t working on customer success, you’re falling behind.
Warning: May cause smiles and spontaneous high-fives.
Thanks, ChatGPT.
Thanks, ChatGPT.
April 3, 2025 at 9:52 PM
Warning: May cause smiles and spontaneous high-fives.
Thanks, ChatGPT.
Thanks, ChatGPT.
IT is no longer just about fixing systems.
It now drives customer success.
AI helps predict churn, automate engagement, and personalize experiences.
IT teams integrating AI and customer success tools are winning.
Is your IT team keeping up?
It now drives customer success.
AI helps predict churn, automate engagement, and personalize experiences.
IT teams integrating AI and customer success tools are winning.
Is your IT team keeping up?
April 1, 2025 at 3:38 PM
IT is no longer just about fixing systems.
It now drives customer success.
AI helps predict churn, automate engagement, and personalize experiences.
IT teams integrating AI and customer success tools are winning.
Is your IT team keeping up?
It now drives customer success.
AI helps predict churn, automate engagement, and personalize experiences.
IT teams integrating AI and customer success tools are winning.
Is your IT team keeping up?
Copilot is more than automation.
It streamlines emails, meetings, and presentations.
It finds relevant data instantly.
It personalizes responses and adapts to different roles.
Use it right, and you save hours every week.
It streamlines emails, meetings, and presentations.
It finds relevant data instantly.
It personalizes responses and adapts to different roles.
Use it right, and you save hours every week.
March 29, 2025 at 3:37 AM
Copilot is more than automation.
It streamlines emails, meetings, and presentations.
It finds relevant data instantly.
It personalizes responses and adapts to different roles.
Use it right, and you save hours every week.
It streamlines emails, meetings, and presentations.
It finds relevant data instantly.
It personalizes responses and adapts to different roles.
Use it right, and you save hours every week.
AI isn’t replacing your job.
But if you ignore it, someone who knows how to use it will.
Microsoft Copilot can summarize emails, automate presentations, and generate meeting recaps.
The key is mastering prompts and customization.
Are you using it to work smarter?
But if you ignore it, someone who knows how to use it will.
Microsoft Copilot can summarize emails, automate presentations, and generate meeting recaps.
The key is mastering prompts and customization.
Are you using it to work smarter?
March 27, 2025 at 9:05 AM
AI isn’t replacing your job.
But if you ignore it, someone who knows how to use it will.
Microsoft Copilot can summarize emails, automate presentations, and generate meeting recaps.
The key is mastering prompts and customization.
Are you using it to work smarter?
But if you ignore it, someone who knows how to use it will.
Microsoft Copilot can summarize emails, automate presentations, and generate meeting recaps.
The key is mastering prompts and customization.
Are you using it to work smarter?
People think AI will replace customer success teams.
Truth: IT teams that use AI with customer success will.
- Use AI for customer health scoring & predictive insights.
- Automate engagement without losing personal touch.
- Align IT, customer success, & marketing for a seamless experience.
Truth: IT teams that use AI with customer success will.
- Use AI for customer health scoring & predictive insights.
- Automate engagement without losing personal touch.
- Align IT, customer success, & marketing for a seamless experience.
March 27, 2025 at 3:35 AM
People think AI will replace customer success teams.
Truth: IT teams that use AI with customer success will.
- Use AI for customer health scoring & predictive insights.
- Automate engagement without losing personal touch.
- Align IT, customer success, & marketing for a seamless experience.
Truth: IT teams that use AI with customer success will.
- Use AI for customer health scoring & predictive insights.
- Automate engagement without losing personal touch.
- Align IT, customer success, & marketing for a seamless experience.
ChatGPT now creates stunning, accurate images right inside your chats. No more switching apps. No more messy edits. Just describe what you need, and it generates exactly that.
Logos, diagrams, memes, or even anime versions of yourself, it's all possible. This changes everything.
Logos, diagrams, memes, or even anime versions of yourself, it's all possible. This changes everything.
March 26, 2025 at 3:39 PM
ChatGPT now creates stunning, accurate images right inside your chats. No more switching apps. No more messy edits. Just describe what you need, and it generates exactly that.
Logos, diagrams, memes, or even anime versions of yourself, it's all possible. This changes everything.
Logos, diagrams, memes, or even anime versions of yourself, it's all possible. This changes everything.