jackbillinge.bsky.social
@jackbillinge.bsky.social
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25 years since 𝗗𝗼𝗻'𝘁 𝗠𝗮𝗸𝗲 𝗠𝗲 𝗧𝗵𝗶𝗻𝗸, usability evolved from aspiration to expectation. Challenges remain. Large-scale benchmarking quantifies user struggles and business impact.

At Lumivo, we fulfil Krug's vision - measuring usability at scale for effortless experiences.

#UX #DigitalExperience
November 11, 2025 at 11:44 AM
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𝗧𝗵𝗶𝘀 𝗪𝗼𝗿𝗹𝗱 𝗠𝗲𝗻𝘁𝗮𝗹 𝗛𝗲𝗮𝗹𝘁𝗵 𝗗𝗮𝘆, 𝘄𝗲'𝗿𝗲 𝗰𝗲𝗹𝗲𝗯𝗿𝗮𝘁𝗶𝗻𝗴 𝘄𝗵𝗮𝘁 𝘁𝗿𝘂𝗹𝘆 𝗺𝗮𝘁𝘁𝗲𝗿𝘀: our team.

At 𝗟𝘂𝗺𝗶𝘃𝗼, mental wellness isn't a buzzword - it's our foundation. Structured hours, protected breaks, encouraged movement, deep work time.

𝗧𝗼 𝗼𝘂𝗿 𝘁𝗲𝗮𝗺: 𝗪𝗲'𝘃𝗲 𝗴𝗼𝘁 𝘆𝗼𝘂𝗿 𝗯𝗮𝗰𝗸. 💚

#WorldMentalHealthDay #MentalHealth
October 10, 2025 at 4:09 PM
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Mel & @urszulab.bsky.social from Lumivo networked with 200+ MarTech & AI providers at 𝗧𝗲𝗰𝗵𝗻𝗼𝗹𝗼𝗴𝘆 𝗳𝗼𝗿 𝗠𝗮𝗿𝗸𝗲𝘁𝗶𝗻𝗴 𝗶𝗻 𝗟𝗼𝗻𝗱𝗼𝗻.

Great insights on UX meeting marketing tech, plus valuable connections with industry pros focused on user-centred design.

#MarTech #TechForMarketing #UXDesign #MarketingTech
September 30, 2025 at 8:50 AM
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🍂𝗬𝗲𝘀𝘁𝗲𝗿𝗱𝗮𝘆'𝘀 𝗮𝘂𝘁𝘂𝗺𝗻 𝗲𝗾𝘂𝗶𝗻𝗼𝘅 𝗲𝗾𝘂𝗮𝗹𝘀 𝗽𝗲𝗿𝗳𝗲𝗰𝘁 𝗯𝗮𝗹𝗮𝗻𝗰𝗲🍂 - day and night are equal worldwide.

Great #UXDesign is also about balance: user needs vs business goals, functionality vs simplicity.

Lumivo benchmarking finds your UX sweet spot where satisfaction meets outcomes.

#UserExperience
September 23, 2025 at 6:42 AM
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🅴🅼🅿🅻🅾🆈🅴🅴 🆂🅿🅾🆃🅻🅸🅶🅷🆃

𝗛𝘆𝘂𝗻𝘄𝗼𝗼 𝗞𝗶𝗺 𝗔𝗳𝘁𝗲𝗿 𝘄𝗼𝗿𝗸

Hyunwoo volunteers at Firsthand Lothian with children who have additional needs. With a psychology background, he loves getting to know people & learning what makes them unique.

#TeamSpolight #Volunteering #Community #SupportingChildren #FirstHand
September 11, 2025 at 9:21 AM
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𝗧𝗵𝗲 𝗦𝗲𝗰𝗿𝗲𝘁 𝗕𝗲𝗵𝗶𝗻𝗱 𝗚𝗿𝗲𝗮𝘁 𝗨𝗫 𝗕𝗲𝗻𝗰𝗵𝗺𝗮𝗿𝗸𝗶𝗻𝗴:

Our "͓̽L͓̽u͓̽m͓̽i͓̽v͓̽o͓̽l͓̽o͓̽g͓̽y͓̽"͓̽ sessions teach sales & marketing teams our 3-stage methodology - Foundation & Design, Execution & Analysis, Insights & Action.

𝗥𝗲𝘀𝘂𝗹𝘁?

Deeper client conversations & confident expertise communication.

#UXBenchmarking #Lumivology
September 9, 2025 at 8:38 AM
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Psychology is the secret behind solid UX research

Early internet = beautiful designs that ignored how humans think. At Lumivo, we bridge that gap by blending psychology with data to decode WHY users behave as they do.

The result? Intuitive experiences

#UXResearch #PsychologyInDesign
August 26, 2025 at 8:30 AM
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We tested 8 leading Aussie business insurance sites with 504 real decision-makers to find what actually converts prospects into customers - not just pretty designs, but features that drive business outcomes.

Results coming soon! 👀

#UXResearch #DigitalStrategy #BusinessInsurance
August 28, 2025 at 9:10 AM
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𝗔𝗺𝗮𝘇𝗶𝗻𝗴 𝘁𝗵𝗶𝗻𝗴𝘀 𝗵𝗮𝗽𝗽𝗲𝗻 𝘄𝗵𝗲𝗻 𝘄𝗲 𝗲𝗮𝘁 𝘁𝗼𝗴𝗲𝘁𝗵𝗲𝗿🍽️

At Lumivo, our Research Director @malc001.bsky.social chose ░T░h░e░ ░L░o░n░g░ ░T░a░b░l░e░ as his charity - a place of radical hospitality where every meal is 𝗽𝗮𝘆-𝗮𝘀-𝘆𝗼𝘂-𝗰𝗮𝗻. It's about dignity, equality & community, not charity.

#SocialImpact
August 22, 2025 at 10:40 AM
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"Where's my cowboy hat?" Not the usual call for a UX agency! Someone impersonated Lumivo online with a fake store using our branding. Result? Angry customers/flooded Google reviews. Hours of comms to Google & confused customers. Even pros can be impersonated! #ScamAlert #CyberSecurity #UXResearch
August 14, 2025 at 9:29 AM