Jeffrey Allen
@jallen300.bsky.social
120 followers 78 following 45 posts
I evangelise service design at the UK Ministry of Justice and work with policy teams to apply user-centred design to complex challenges. I care about #servicedesign #govdesign #media4good
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jallen300.bsky.social
Really looking for to Wed night's TransformGov Talks on
Unlocking breakthrough innovation by planning for AI disasters
and daily habits for strategic storytelling...

Sign up here for interesting chat and free 🍕🍕🍕 (if you join in person in London): luma.com/sm09nslz
jallen300.bsky.social
"The machine (of government) is breaking before our eyes and if we're not careful it's going to be dismantled," says @jamestplunkett.bsky.social kicking off #SDinGov.

We'll be looking at how to bring a more curious, humble, and systemic mindset to the work of govt tomorrow afternoon.
jallen300.bsky.social
The rise of professions can transform how society functions, says @jamestplunkett.bsky.social at kickoff of #SDinGov... medium.com/@jamestplunk...

We'll be taking about the rise of the design profession in government at the end of the day today.
jallen300.bsky.social
The project of our times… This is the cathedral we're all part of building as designers in government today, says @jamestplunkett.bsky.social kicking off #SDinGov. I'm here for it!
jallen300.bsky.social
This please!

James Plunkett kicking off #SDinGov with a story in 3 chapters.
jallen300.bsky.social
Psyched for another inspiring #SDinGov25! Thank you thank you thank you to the conference panel led by the amazing Jen Thompson for putting together a really exciting agenda!
Reposted by Jeffrey Allen
transformgovtalks.bsky.social
🚨 6PM, WED 25 June 🚨

Join us for the seventh TGT at the MoJ or online, with:

* Antonio Weiss on his new book, "AI Demystified"
* ​Becky Miller, Defra, on designing policy with complex evidence

lu.ma/jkd8jbzu

Please share! Thanks 🙏.
TransformGov Talks : Seventh event · Luma
Speakers Antonio Weiss on his new book, "AI Demystified" Becky Miller, Defra, on designing policy with complex evidence live stream will be here : …
lu.ma
jallen300.bsky.social
Really looking forward to this! Join us next Wed... If you join in person in London there'll even be free 🍕🍕🍕 and (not free but always interesting) pub chat afterward!
transformgovtalks.bsky.social
🚨 Reminder! 🚨

Our next event will be at the MoJ and online on Weds May 28th.

* Noel Hatch,Adur & Worthing Councils, on Redesigning from the inside out: learning as we change
* ​Lucy Makinson, i.AI, on Consult: An AI Tool for Enhanced Public Consultation Analysis

Register here : lu.ma/rhvufmwx.
TransformGov Talks : Sixth event · Luma
Noel Hatch,Adur & Worthing Councils, on Redesigning from the inside out: learning as we change Lucy Makinson, i.AI, on Consult: An AI Tool for Enhanced Public…
lu.ma
jallen300.bsky.social
Loving this edition! One question I'd like more insight on though: how should Nationwide clients feel about its recent takeover of Virgin Money?

And why are Nationwide's company ethos and lending policy scores so low?

Is there a way we can see the details behind particular companies' scores?
jallen300.bsky.social
Loving this edition! One question I'd like more insight on though: how should Nationwide clients feel about its recent takeover of Virgin Money?

And why are Nationwide's company ethos and lending policy scores so low?

Is there a way we can see the details behind particular companies' scores?
jallen300.bsky.social
@fulhamish.bsky.social would Fulham be any lower in the table today if they hadn't signed Andersen and Smith Rowe over the summer?
jallen300.bsky.social
Missed this month's TransformGov Talk? Want to be the first to hear about next month's? Sign up for our newsletter here! transformgov-talks.kit.com/b6dac7cdd5
jallen300.bsky.social
Lovely and inspiring chats with @cathydutton.bsky.social @daverog.bsky.social @trillyc.bsky.social @davidheath.org & so many others at #ukgc25 today. Thanks so much to all the campmakers (and sponsors!) for enabling this!

Look forward to seeing the reboot of #OneTeamGov @jacattell.bsky.social 🚀
jallen300.bsky.social
Thank you #ukgc25 ❤️
Quote: "you can only get so far without a tribe"
jallen300.bsky.social
On my way #ukgc25

Looking forward to chatting to loads of inspiring people about how we go about 'Rewiring the state' to mainstream Test-and-Learn into the fabric of all our institutions!
On a train at Abbey Wood station
jallen300.bsky.social
. @sammyjames.bsky.social re "Get me to the Mets, how do I get there?"... The 7 line from Grand Central Station of course!

Let us know next time you're in New York (between Apr & Oct) and my dad @jjaesqffc.bsky.social (the original Fulham-Mets fan) will be happy to show you around.

#LGM #COYW
jallen300.bsky.social
Listening to News Agents @lewisgoodall.com say the Greens need to 'be better' at the media game if they want the media coverage Reform gets. I hope Lewis will read Yuval Noah Harari's Nexus to understand why we desperately need institutions that rebalance the information game toward truthfulness.
jallen300.bsky.social
Now I've been chatting to a friend/colleague about how services are commissioned in government (or by other big funders). Are there any really good examples of commissioners embedding user-centred design thinking and methods into their work?
jallen300.bsky.social
yes, love this! In fact I was just quoting someone from that workshop during the conversation earlier today, but had forgotten it was from that workshop! 🫣 It was all about how economists estimate value all the time, and we service designers need to get better at doing the same thing!
jallen300.bsky.social
Just chatting to a friend/colleague about how economists make assumptions and then use those assumptions to build cases for change. Got us thinking...

?? What can service designers learn from economists ??

Would love to hear what people think...
jallen300.bsky.social
What a delightful day... Still working on my "Test-and-Learn" lino cut postcards... Thanks for letting me be one of your crew for the day @sallyhalls.bsky.social!
jallen300.bsky.social
Does each government department therefore need an add-on directorate responsible for driving long-term systemic change, by bringing together the policy, operational & digital teams working within that sector already? Or do we need a centralised function working across all of govt to do this?

5/5
jallen300.bsky.social
So I’ve started wondering -- have I got it wrong? Do ministers and senior leaders not actually see policy teams as the people responsible for driving long-term systemic change within complex systems? Is the real problem that no one within government has that mandate?

4/5