VP Design TomTom, CX, Innovation Strategy, Service Design, Automotive UX. PhD and System Thinker. Formerly @frogdesign and @mckinseydesign. Design teacher. Guitar player.
With the desktop UI the metaphor is a visual representation of a physical object, a tool for a task. With AI the UI is a thought, a structured sentence that expresses an intent or a goal the user wants to achieve.
medium.com/user-experie...
With the desktop UI the metaphor is a visual representation of a physical object, a tool for a task. With AI the UI is a thought, a structured sentence that expresses an intent or a goal the user wants to achieve.
medium.com/user-experie...
UX impact comes from the business impact in the customer loop:
- Engage: easy discovery & acquisition
- Convert: smooth activation & transaction
- Adopt: continuous use & habit formation
- Retain: loyalty, expansion & lifetime value
UX impact comes from the business impact in the customer loop:
- Engage: easy discovery & acquisition
- Convert: smooth activation & transaction
- Adopt: continuous use & habit formation
- Retain: loyalty, expansion & lifetime value
My take: too many design courses not connected with design business reality and too many teachers with no professional experience.
www.dezeen.com/2025/11/24/d...
My take: too many design courses not connected with design business reality and too many teachers with no professional experience.
www.dezeen.com/2025/11/24/d...
www.wsj.com/tech/ai/open...
www.wsj.com/tech/ai/open...
The generated code looks very neat and clean. However the UI still looks pretty generic and average. Not very different from what you can get with Lovable or Replit.
research.google/blog/generat...
The generated code looks very neat and clean. However the UI still looks pretty generic and average. Not very different from what you can get with Lovable or Replit.
research.google/blog/generat...
It generates the best, neat html + javascript code I've seen so far from an AI, with annotations. Everything is connected with the broader Google tools ecosystems and it works nicely.
We are in a new world.
deepmind.google/models/gemini/
It generates the best, neat html + javascript code I've seen so far from an AI, with annotations. Everything is connected with the broader Google tools ecosystems and it works nicely.
We are in a new world.
deepmind.google/models/gemini/
Many predicted that AI would make UX design obsolete, but the reality looks different. Even the most advanced AI cannot solve critical UX challenges like user value, adoption, conversion, and retention on its own.
www.linkedin.com/posts/gianlu...
Many predicted that AI would make UX design obsolete, but the reality looks different. Even the most advanced AI cannot solve critical UX challenges like user value, adoption, conversion, and retention on its own.
www.linkedin.com/posts/gianlu...
www.creativeboom.com/insight/max-...
www.creativeboom.com/insight/max-...
leadershiplighthouse.substack.com/p/i-went-all...
leadershiplighthouse.substack.com/p/i-went-all...
mashable.com/article/room...
mashable.com/article/room...
And yet, even with the most advanced AI technology, we are still here because a good UX is crucial to unlock the AI value for the users.
Design turns technology in experiences for the people. You need design to drive adoption.
And yet, even with the most advanced AI technology, we are still here because a good UX is crucial to unlock the AI value for the users.
Design turns technology in experiences for the people. You need design to drive adoption.
Progress can end, bringing long periods of stagnation instead of continuous growth, when the balance between innovation and social adaptation is lost. Acceleration has a social cost.
press.princeton.edu/books/hardco...
Progress can end, bringing long periods of stagnation instead of continuous growth, when the balance between innovation and social adaptation is lost. Acceleration has a social cost.
press.princeton.edu/books/hardco...
The decline of thinking people.
www.derekthompson.org/p/the-end-of...
The decline of thinking people.
www.derekthompson.org/p/the-end-of...
Interesting and provocative post, in which the Design of the latest 30 years doesn't seem to exist.
www.ft.com/content/e637...
Interesting and provocative post, in which the Design of the latest 30 years doesn't seem to exist.
www.ft.com/content/e637...
www.thevoiceofuser.com/google-cloud...
www.thevoiceofuser.com/google-cloud...
In reality, the most popular programming language is now English
In reality, the most popular programming language is now English
This continues the trend of Apple providing fewer features in the EU due to regulations. Previously Apple Intelligence & Screen Sharing were made unavailable due to the DMA
This continues the trend of Apple providing fewer features in the EU due to regulations. Previously Apple Intelligence & Screen Sharing were made unavailable due to the DMA
Interesting (long) post that tries to define this hybrid strategic UX - PM role using UX language and tools.
stephenanderson.medium.com/what-does-a-...
Interesting (long) post that tries to define this hybrid strategic UX - PM role using UX language and tools.
stephenanderson.medium.com/what-does-a-...
Is thriving but open web ads are in rapid decline… because of course all the attention and money leaving a platform is irrelevant to its health lol
Is thriving but open web ads are in rapid decline… because of course all the attention and money leaving a platform is irrelevant to its health lol