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Lowen's Natural Skincare - Pharmacist Formulated / Family Owned @lowensskincare.bsky.social · 2d

There was a joke in an earlier exchange about measles cases in the US.
This just in from my province - globalnews.ca/news/1146161...

Premature baby dies from measles in Alberta as cases throughout province near 2,000 | Globalnews.ca

An infant born prematurely died shortly after being born, after its mother contracted measles during pregnancy, Alberta's health minister said.

globalnews.ca

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Lowen's Natural Skincare - Pharmacist Formulated / Family Owned @lowensskincare.bsky.social · 2d

Today's update:
-called UPS 1-800-742-5877
-ringing busy
-attempted 2x+ & got through
-forwarded to brokerage team, he was uncertain about the costs (confirmed that the service covered brokerage)
-put on hold for 5 min while he investigated
-he came back on & the call dropped
-ringing busy again...

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Lowen's Natural Skincare - Pharmacist Formulated / Family Owned @lowensskincare.bsky.social · 3d

Oh, not to worry. It’s just that I’m trying to be as diligent as possible and still failing that is the soft spot. All good 😊

Lowen's Natural Skincare - Pharmacist Formulated / Family Owned @lowensskincare.bsky.social · 3d

I like connecting - running an e-commerce business can be pretty isolating. Also it shows that there's a real human being responding (Or at least I think it does - for context, my Chat GPT skills are toddler level)

Lowen's Natural Skincare - Pharmacist Formulated / Family Owned @lowensskincare.bsky.social · 3d

Hello all.

For the next 10 days, receive 20% off your order with code 20%OFF-OCT only at lowens.ca

US friends, all products should be tariff and duty free as they fall under #CUSMA and we are also shipping internationally.

Take care of yourself and of each other.

Lowen's

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Lowen's Natural Skincare - Pharmacist Formulated / Family Owned @lowensskincare.bsky.social · 3d

No, not outside of the West of Canada. We're mostly e-commerce but Federated COOP carries a couple of products (not Smooth Criminal Shave Cream anymore unfortunately)
Some products are on Amazon US through one of our reseller partners.

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Lowen's Natural Skincare - Pharmacist Formulated / Family Owned @lowensskincare.bsky.social · 3d

No, we had Tommy Guns 😉

Lowen's Natural Skincare - Pharmacist Formulated / Family Owned @lowensskincare.bsky.social · 3d

That has been my recommendation to Adam and others. I'm reshipping orders via FedEx, which has crossed to the US without any extra charges (I also prepay the brokerage).

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Lowen's Natural Skincare - Pharmacist Formulated / Family Owned @lowensskincare.bsky.social · 3d

Well, we have a sale! 😉
The code is 20%OFF-OCT at www.lowens.ca

Lowen's Natural Skincare | Pharmacist Formulated & Family Owned

Lowen's Skincare offers EWG Verified, natural skincare products made in Canada 🍁. Our clean, plant-based formulations prioritize safety, sustainability, and effectiveness for healthy, radiant skin.

www.lowens.ca

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Lowen's Natural Skincare - Pharmacist Formulated / Family Owned @lowensskincare.bsky.social · 3d

Not trying to inflame anyone but I paid the brokerage fees upfront to UPS, and my products fall under CUSMA, so they should be tariff, duty and tax free.

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Lowen's Natural Skincare - Pharmacist Formulated / Family Owned @lowensskincare.bsky.social · 3d

We also have a sale 😉
The code is 20%OFF-OCT at www.lowens.ca

Lowen's Natural Skincare | Pharmacist Formulated & Family Owned

Lowen's Skincare offers EWG Verified, natural skincare products made in Canada 🍁. Our clean, plant-based formulations prioritize safety, sustainability, and effectiveness for healthy, radiant skin.

www.lowens.ca

Lowen's Natural Skincare - Pharmacist Formulated / Family Owned @lowensskincare.bsky.social · 3d

And...we're having a sale 😉 The code is 20%OFF-OCT at www.lowens.ca

Lowen's Natural Skincare | Pharmacist Formulated & Family Owned

Lowen's Skincare offers EWG Verified, natural skincare products made in Canada 🍁. Our clean, plant-based formulations prioritize safety, sustainability, and effectiveness for healthy, radiant skin.

www.lowens.ca

Lowen's Natural Skincare - Pharmacist Formulated / Family Owned @lowensskincare.bsky.social · 3d

We've got a sale on...We'd really appreciate the support as since Aug 29th, US sales are down 70% (at least)

The code is 20%OFF-OCT at www.lowens.ca (trying to make lemonade as they say)

Lowen's Natural Skincare | Pharmacist Formulated & Family Owned

Lowen's Skincare offers EWG Verified, natural skincare products made in Canada 🍁. Our clean, plant-based formulations prioritize safety, sustainability, and effectiveness for healthy, radiant skin.

www.lowens.ca

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Lowen's Natural Skincare - Pharmacist Formulated / Family Owned @lowensskincare.bsky.social · 3d

The brokerage fee was prepaid when we purchased the label. Adam lines out the costs. There's a new "FDA" fee that we've never seen... Lots of moving parts and I hate to vilify UPS but we did not run into this with FedEx (I moved away from them when my shipping vendor pulled them offline for a bit)

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Lowen's Natural Skincare - Pharmacist Formulated / Family Owned @lowensskincare.bsky.social · 3d

Agreed, although, my province had (maybe still has) the highest measles levels in Canada. My products are measles free though...

Lowen's Natural Skincare - Pharmacist Formulated / Family Owned @lowensskincare.bsky.social · 3d

Well, handgun ownership is illegal in Canada 😉, so we don't have any, ha ha ha.

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Lowen's Natural Skincare - Pharmacist Formulated / Family Owned @lowensskincare.bsky.social · 3d

Well...we sell other stuff. And actually have a sale, which is, now, maybe not the best with UPS making us eat a bunch of costs. C'est la vie. The code is 20%OFF-OCT at www.lowens.ca (trying to make lemonade as they say)

Lowen's Natural Skincare | Pharmacist Formulated & Family Owned

Lowen's Skincare offers EWG Verified, natural skincare products made in Canada 🍁. Our clean, plant-based formulations prioritize safety, sustainability, and effectiveness for healthy, radiant skin.

www.lowens.ca

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Lowen's Natural Skincare - Pharmacist Formulated / Family Owned @lowensskincare.bsky.social · 3d

Round 2 shipping tomorrow via FedEx. Sorry for the inconvenience Adam.

If they charge tariffs (they didn't used to), I'm going to increase my blood pressure medication! 😅

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Lowen's Natural Skincare - Pharmacist Formulated / Family Owned @lowensskincare.bsky.social · 3d

With the last name Zelensky, I don’t think they want to hear from me, LOL!

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Lowen's Natural Skincare - Pharmacist Formulated / Family Owned @lowensskincare.bsky.social · 3d

I think it has to do with the carrier (USPS may be more forgiving than the others). But, yes, I don’t think Canada customs is scrambling as well. I emailed them 3 weeks ago and, even after many F/U emails, still nothing.

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Reposted by Lowen's Natural Skincare - Pharmacist Formulated / Family Owned

Beth Campbell Duke @bcampbellduke.myatproto.social · 5d

Canucks 🇨🇦: Check out @lowensskincare.bsky.social. They're a Canadian company and Christmas is coming.

shop.app/m/4k7hygzj9x

#ElbowsUp

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Lowen's Natural Skincare - Pharmacist Formulated / Family Owned @lowensskincare.bsky.social · 3d

Thanks for the nod Beth. More than half of our ingredients come from less than 100 miles away and the honey and beeswax we use are from our own hives (about a mile away)

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Lowen's Natural Skincare - Pharmacist Formulated / Family Owned @lowensskincare.bsky.social · 3d

100%

Lowen's Natural Skincare - Pharmacist Formulated / Family Owned @lowensskincare.bsky.social · 4d

Lol, they're closed on Saturdays. So another attempt to remedy is on Monday I guess...

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Lowen's Natural Skincare - Pharmacist Formulated / Family Owned @lowensskincare.bsky.social · 4d

FedEx seems to be back in play - they worked well in the past. We were couriering packages into Montana and using USPS, but with our volume down, that system isn't economical.

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