It's attention to detail that makes satire really work.

in protest I re-used my password. They accepted it.

And when logging into MMH:
* it turns out that the notification has come 12 hours after the message was sent by my practice and
* the 2FA that I enabled on my MMH account a few days ago is now getting bypassed.

D’oh! This year’s world cup!

Assuming that’s what is going on, I look forward to a robust response from our government - ambassador summoned, downgrading of diplomatic relations, economic sanctions, boycotting next year’s football world cup…

And a mobile number and NHI number.

sorry to be like this, but isn't it kind of presumptuous and disingenuous to call your response an FAQ? Who did the asking? Where's the question submission page?

wild guess also that they closed their office for Xmas and made their staff take leave.

Sparky Plug!

The Decoding The Gurus podcast (decoding-the-gurus.captivate.fm) just mentioned that Scott Galloway will be their next subject. Should be a lot easier to listen to than the Stefan Molyneux episodes.

I'm confident they have something remarkable lined up to replace it. Why else...?

was the caption writer having a laugh?